Pitney Bowes Business Insight Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
February 10 2010 - 9:00AM
Business Wire
Pitney Bowes Business Insight, the leading global provider of
data quality and location intelligence solutions, announced today
that the Pitney Bowes Spectrum™ Technology Platform has received a
2009 Product of the Year Award from Technology Marketing
Corporation’s (TMC®) Customer Interaction Solutions magazine, the
leading publication covering CRM, call centers and teleservices
since 1982.
Pitney Bowes Spectrum Technology Platform is a next generation
enterprise solution enabling organizations to optimize enterprise
information while reducing operating costs. Spectrum provides a
single platform that integrates data quality, location intelligence
and decisive customer insight, enabling organizations to better
understand their customers and assets in terms of location.
“While organizations recognize the financial and customer
service benefits of implementing a data quality initiative,
identifying the right technology to best meet their needs is just
as important as the process itself,” said Navin Sharma, director of
product management for Global Data Quality (GDQ) for Pitney Bowes
Business Insight. “This award further reinforces that companies are
demanding comprehensive solutions that can be customized to
meet specific business needs. For this
reason, organizations are turning to Pitney Bowes
Spectrum Technology for complete data quality management.”
For more information about the award-winning Pitney Bowes
Spectrum Technology Platform, please visit: www.pbinsight.com.
“I am pleased to honor Pitney Bowes Business Insight for its
hard work and success. Pitney Bowes Spectrum Technology Platform
has demonstrated excellence in contact center technologies as well
as providing ROI for the companies that use them,” said Rich
Tehrani, CEO, TMC. “For 12 years, Customer Interaction Solutions
magazine has been honoring innovative companies for their
contributions in advancing technologies and application
refinements,” he added.
The 12th Annual Product of the Year Awards winners will
be featured in the January 2010 issue of Customer Interaction
Solutions magazine, www.cismag.com. For more information about the
Customer Interaction Solutions’ 2009 Product of the Year Awards or
any of the TMC media properties, please visit www.tmcnet.com.
About Pitney Bowes Business Insight
Pitney Bowes Business Insight (PBBI), a division of Pitney Bowes
Software Inc., a wholly-owned subsidiary of Pitney Bowes Inc.,
provides a unique combination of location and communication
intelligence software, data and services that enable organizations
to make more informed decisions about customers, competition and
market expansion. With the industry’s most comprehensive set of
solutions for maximizing the value of customer data, PBBI provides
the tools required to more effectively locate, connect and
communicate with customers in today’s global markets. Leading
organizations rely on PBBI solutions to increase the accuracy and
effectiveness of customer information delivery and drive profitable
growth. Visit www.pbinsight.com and www.pb.com for more
information.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has
been the voice of the call/contact center, CRM and teleservices
industries. CIS magazine has helped the industry germinate, grow,
mature and prosper, and has served as the leading publication in
helping these industries that have had such a positive impact on
the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices,
in-depth lab reviews and the recognition of the innovative leaders
in management and technology through our highly valued awards,
Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry.
Please visit www.cismag.com for more information.
About TMC
Technology Marketing Corporation (TMC) is a global integrated
media company helping our clients build communities in print, in
person and online. TMC publishes Customer Interaction
Solutions, INTERNET TELEPHONY, Unified Communications, and NGN
magazines. TMCnet, TMC's Web site, is the leading source of
news and articles for the communications and technology industries.
TMCnet is read by two million unique visitors each month on average
worldwide, according to Webtrends. TMCnet has ranked within
the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the
nation’s top .03% most visited Web sites. In addition, TMC produces
INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference
and M2M Evolution (in conjunction with Crossfire Media);
Digium|Asterisk World (in conjunction with Digium); and Smart Grid
Summit (in conjunction with Intelligent Communication Partners).
For more information about TMC, visit http://tmcnet.com/.
TMC also serves technology professionals with industry-specific
Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M
Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem,
Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com,
Green.TMCnet.com, Healthcare.TMCnet.com, and
Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
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