Pitney Bowes Business Insight Unveils Next Generation Data Quality Solution
September 22 2009 - 9:00AM
Business Wire
Pitney Bowes Business Insight, the leading global provider of
data quality and location intelligence solutions, today announced
the release of the Pitney Bowes Spectrum™ Technology Platform. The
Pitney Bowes Spectrum Technology Platform is a next generation
enterprise solution that supersedes the Customer Data Quality
Platform and will house complimentary data domains such as
location.
Available on the Spectrum Technology Platform are five solution
areas: data services delivered as part of enterprise data quality,
data governance, enterprise location intelligence, data integration
and business services addressing specific business process
challenges. This provides organizations with a comprehensive
platform for enterprise-wide data quality, optimizing business
operations and delivering meaningful insight. The Spectrum
Technology Platform solves data quality problems associated with
customer, location and product data domains. It is the first to
offer an integrated enterprise location intelligence functionality,
enabling organizations to better understand their customers and
assets in terms of location.
Brand new to the Spectrum Technology Platform is an Enterprise
Routing Module that can serve as part of a comprehensive location
intelligence solution, or as a stand alone business service. It
enables companies to optimize and manage their travel and logistics
operations, or enable critical decision-making with respect to
opening or closing brick and mortar establishments. The routing
functionality is available in more than 30 countries.
“Accurate data plays a critical role in the customer
service activities within our Home Service business,” said Connie
Gugel, senior systems analyst, Schwan’s Shared Services, LLC, a
subsidiary of The Schwan Food Company. “Pitney Bowes Business
Insight solutions have provided great efficiency improvements
across multiple customer touch points, including sales, order
fulfillment and even in the field.”
Data quality remains an enormous problem for companies
worldwide. According to a recent Gartner survey of financial
executives, 75 percent of respondents stated that poor data quality
is a constraint upon, or a barrier to, business success. Yet, only
41 percent stated that their company is responding with a formal,
structured data quality initiative1.
“It is undeniable that poor, duplicate and inaccurate data costs
companies money—Gartner survey respondents have estimated the loss
at more than $8 million annually due to issues related to data
quality2,” said Ted Friedman, vice president, Gartner Research.
“Organizations of all types must focus on controlling and improving
data quality to minimize disruptions and loss of revenue.”
“Organizations are beginning to realize the ramifications of
poor data quality, but they don’t always know where to begin in
terms of starting a data quality initiative,” said Navin Sharma,
director of global product strategy for data quality, Pitney Bowes
Business Insight. “The modular nature of the Pitney Bowes Spectrum
Technology Platform enables companies to select the services that
best fit their business needs today and enables them to lay out a
data quality foundation that grows with the organization.”
Rich in functionality, the Pitney Bowes Spectrum Technology
Platform includes five core solutions:
- Enterprise Data Quality:
Data services provide a rich set of functionality, helping data
stewards create and publish business rules to remediate quality
issues with the underlying data. Business rules ensure data is “fit
for use” (i.e., attributes and records are more accurate, complete,
unique and appropriately linked).
- Data Governance:
Comprehensive data profiling functions enhance, accelerate and
de-risk data analysis activities. This enables data governance
groups to maintain, address and assess data quality
initiatives.
- Enterprise Location
Intelligence: Data services perform geocoding and geo-spatial
analysis on global locations to deliver location intelligence
straight to business processes that can benefit from meaningful
insight (i.e. risk assessment, route optimization and customer
analysis).
- Data Integration: Offers
data services for access and federation of data through certified
adapters for Oracle®, Siebel® and SAP.
- Business Services:
Enterprise Tax determines specific tax jurisdictions for accurate
sales use, payroll, property and insurance premium tax rate
assignment. Global Sentry™ provides automated watch list screening
to monitor incoming transactions in line with worldwide
regulations. Data Quality Connectors, with the highest level of
certification for mySAP® and Oracle's Siebel CRM, ensure that data
going into CRM or ERP solutions is clean.
Availability
The Spectrum Technology Platform is available now with data and
business services that can be purchased for in-house consumption in
real-time or batch mode, delivered as a pure hosted service, or
alternatively, as a hybrid solution. Customers may elect to
purchase functionalities by module or by solution. For more
information on the Pitney Bowes Spectrum Technology Platform and
solution modules, please visit
http://ebs.pbbiblogs.com/files/2009/08/pbspectrumtechnology-platform2.gif.
About Pitney Bowes Business Insight
Pitney Bowes Business Insight (PBBI), a division of Pitney Bowes
Software Inc., a wholly-owned subsidiary of Pitney Bowes Inc.,
provides a unique combination of location and communication
intelligence software, data and services that enable organizations
to make more informed decisions about customers, competition and
market expansion. With the industry’s most comprehensive set of
solutions for maximizing the value of data, PBBI provides the tools
required to more effectively locate, connect and communicate with
customers in today’s global markets. Leading organizations rely on
PBBI solutions to increase the accuracy and effectiveness of
customer information delivery and drive profitable growth. Visit
www.pbinsight.com and www.pb.com for more information.
Pitney Bowes, the Pitney Bowes Logo, Spectrum, and Global Sentry
are registered or otherwise protected trademarks of Pitney Bowes
Inc. and its subsidiaries. All other trademarks used herein are
property of their respective owners.
1 Gartner, Inc. “2009 Gartner FEI Technology Study Reveals
Finance Managers' Perspectives on Data Quality” by Ted Friedman and
John E Van Decker, August 11, 2009
2 Gartner, Inc. "Findings From Primary Research Study:
Organizations Perceive Significant Cost Impact From Data Quality
Issues" by Ted Friedman, August 14, 2009
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