John Hancock Integrates Amazon Halo to Empower Life
Insurance Customers to Live Longer, Healthier Lives
SEATTLE and BOSTON,
Aug. 27, 2020 /PRNewswire/
- Today, Amazon (NASDAQ: AMZN) and John Hancock, the US division of Toronto-based Manulife (NYSE: MFC), announced
a strategic collaboration to provide engaging tools and resources
to help John Hancock life insurance customers improve their
individual health. This effort builds on John Hancock's
longstanding commitment to help Americans live longer, healthier
lives, while providing the peace of mind that comes with owning a
life insurance policy. John Hancock is the first life insurer to integrate
with Amazon Halo, as part of Amazon's latest venture into the
health and wellness space.
John Hancock, combined with
Amazon's innovative new technology, will help life insurance
customers make connections between their fitness, sleep and other
lifestyle habits to better understand their overall health through
the John Hancock Vitality Program. Starting this fall, all John
Hancock Vitality customers will be able to link the Amazon Halo
Band to the program to earn Vitality Points for the small, everyday
steps they take to try to live a longer, healthier life.
Additionally, Amazon Halo Band will be the featured complimentary
wearable for eligible John Hancock Vitality members, including
three years of Halo membership, when Halo becomes available to the
general public.*
Since the launch of John Hancock Vitality in 2015, the company
has continuously made enhancements to the program to better meet
customers' changing needs and expectations across physical
activity, nutrition, mental health and more. This is the latest
step in helping customers understand how their daily choices can
help address their overall well-being.
"Amazon Halo is a new service dedicated to helping customers
improve their individual health and wellness and we are excited to
work with John Hancock to integrate Halo into their Vitality
program," said Melissa Cha, Vice
President of Amazon Halo. "John Hancock shares our belief that small changes
can make a big impact on health, and we look forward to seeing how
their customers use the insights Amazon Halo provides to earn
rewards, and most importantly, achieve their health goals."
"Integrating Amazon Halo into our life insurance ownership
experience will enable us to continue to transform the role our
industry plays in our customers' lives," said Brooks Tingle, president and CEO of John Hancock
Insurance. "At John Hancock, we believe a life insurance company is
in a unique position to help customers live longer, healthier
lives, and by integrating Amazon's new health and wellness
technology into our program, we can create a more meaningful,
engaging and holistic experience for our customers."
The Amazon Halo service is anchored by a mobile app which
provides insights into traditional metrics as well as new-to-world
tools and features to enable customers to build healthier habits.
The accompanying Amazon Halo Band is a wearable health and wellness
device that quietly measures your activity, heart rate, sleep, and
tone of voice to provide insights into your individual health
within the Halo app. John Hancock Vitality customers can sync the
Halo Band with their Vitality account to earn points,
including:
Activity
- Amazon Halo measures activity based on a combination of motion
and heart rate. Informed by global physical activity guidelines and
the latest medical research, Halo scores activity based on the
intensity and duration of movement. John Hancock customers will be able to earn
Vitality Points using Halo for physical activity by meeting step
count or target heart rate thresholds.
Sleep
- Amazon Halo measures time asleep, time awake, and time spent in
the various phases of sleep including deep, light, and REM. Each
morning Halo members receive an overall score rating their sleep,
with a hypnogram showing sleep cycles. John Hancock Vitality
customers will be awarded points for a good night's sleep as
measured by their Amazon Halo Band.
Labs
- Amazon Halo Labs are science-backed challenges or experiments
that allow Halo members to discover what works for them
individually. At launch, Halo will offer more than 100 labs
developed by experts from some of the world's leading health and
wellness brands and research institutions across activity, sleep,
nutrition, and mindfulness, with new labs added regularly. John
Hancock Vitality customers can earn Vitality Points for completing
Halo Labs.
"Integrating this kind of innovation to the customer experience
continues to fundamentally transform the value customers can get
from their life insurance," added Mr. Tingle. "We are excited about
our work with Amazon and think our shared customer obsession,
combined with innovative technology, incentives and rewards, can
positively impact our customers' lives."
Over time, Amazon and John Hancock, together with Manulife, will
explore additional opportunities to expand the program. John
Hancock life insurance customers
can also earn Amazon gift cards, and for those who reach the
highest levels of Vitality engagement, an Amazon Prime
membership.**
For more details on John Hancock Vitality, please visit
https://www.johnhancockinsurance.com/vitality-program.html.
###
About Amazon
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customer obsession rather than competitor focus, passion for
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thinking. Customer reviews, 1-Click shopping, personalized
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Amazon Echo, and Alexa are some of the products and services
pioneered by Amazon. For more information,
visit Amazon.com/about and follow @AmazonNews.
About John Hancock and Manulife
John
Hancock is a unit of Manulife Financial Corporation, a leading
international financial services group that helps people make their
decisions easier and lives better. We operate primarily
as John Hancock in the United States, and Manulife globally,
including Canada, Asia and Europe. We provide
financial advice, insurance and wealth and asset management
solutions for individuals, groups and institutions. Assets under
management and administration by Manulife and its subsidiaries
were CAD$1.2 trillion (US$0.9
trillion) as of June 30, 2020. Manulife Financial
Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945
on the SEHK. Manulife can be found at manulife.com.
One of the largest life insurers in the United
States, John Hancock supports more than 10 million
Americans with a broad range of financial products,
including life
insurance, annuities, investments, 401(k) plans,
and education savings plans. Additional information
about John Hancock may be found
at johnhancock.com.
About Vitality Group
Guided by a core purpose of
making people healthier, Vitality is the leader in improving health
to unlock outcomes that matter. By blending smart tech, data,
incentives, and behavioral science, we inspire healthy changes in
individuals and organizations. Vitality brings a global perspective
through successful partnerships with the most forward-thinking
insurers and companies around the world. More than 20 million
people in 24 markets engage in the Vitality program. For more
information, visit https://vitality.international/.
*The complimentary Amazon Halo device and three-year Halo
membership are only available to new Vitality Plus Members and are
not available with policies issued in New
York, Puerto Rico and
Guam. Amazon Halo allows Vitality
members to earn Vitality Points for physical activity, sleep and
Labs. The Amazon Halo health and wellness membership is required in
order to earn Vitality Points for Amazon Halo sleep and the full
suite of Halo Labs. Other features of Amazon Halo are not eligible
for Vitality Points with the Vitality Program. The Amazon Halo
health and wellness membership is complimentary for the first three
years, after which charges will apply automatically to the credit
card on file with Amazon.com unless the membership is opted out
of. Amazon and all related marks are trademarks of Amazon.com,
Inc. or its affiliates.
**Amazon Prime membership available to Vitality PLUS members who
have reached Platinum Status for three consecutive program years.
Amazon gift cards and the Amazon Prime benefit are not available in
New York.
Vitality is the provider of the John Hancock Vitality Program in
connection with policies issued by John Hancock. John Hancock
Vitality Program rewards and discounts are only available to the
person insured under the eligible life insurance policy, are
subject to change and are not guaranteed to remain the same for the
life of the policy.
Insurance policies and/or associated riders and features may not
be available in all states.
Insurance products are issued by: John Hancock Life Insurance
Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance
Company of New York, Valhalla, NY 10595.
MLINY063020275
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SOURCE John Hancock