June 11, 2019
Amsterdam, the Netherlands – Royal Philips
(NYSE: PHG, AEX: PHIA), a global leader in health technology, today
announced the publication of its Future Health Index (FHI) 2019
report: ‘Transforming healthcare experiences: Exploring the impact
of digital health technology on healthcare professionals and
patients’ [1]. The report reflects independent research,
commissioned by Philips, of what is required to accelerate the
shift from volume-based to value-based care in the global drive for
sustainable healthcare systems.
Now in its fourth year, the report focuses on the role digital
health technology plays in improving both the individual citizen
and the healthcare professional experience – two elements of the
‘Quadruple Aim’ in healthcare. The FHI finds that, despite the
majority of individuals wanting access to their digital health
record (DHR) and being prepared to share it more widely with
healthcare professionals, insufficient data sharing currently takes
place. This is especially true for data collected by individuals
themselves. While around two-fifths of healthcare professionals
recommend that patients track health data, such as their blood
pressure (44%) or weight (39%), only 9% said that most or all of
their patients share this data with them on an ongoing basis.
“Two-way sharing of information is not only essential to deliver
the right care at the right time, it also helps to improve the
patient and clinician experience,” said Jan Kimpen, Chief Medical
Officer for Philips. “Informed and empowered patients also take
better care of their health, which contributes to the last element
of the Quadruple Aim – lower cost of care. Today’s Future Health
Index report highlights that health and healthcare is all about
people. For example, the patient-clinician relationship is highly
symbiotic. In terms of each party’s well-being, what one side does
affects the other and vice versa.”
The Future Health Index 2019 report’s researchers identified
three key themes:
1. Engaged and digitally enhanced healthcare
professionalsThis theme focuses on how healthcare
professionals are increasingly using and advocating digital health
technology to improve their own experiences. The report highlights
that the majority of healthcare professionals are adapting to new
ways of working, with 76% reporting that they use digital health
records within their hospital/practice, and 80% sharing patient
information electronically with other healthcare professionals
inside their health facility.
“While many conventional DHRs are often criticized by doctors
because of their intrinsic shortcomings, it is encouraging to see
that the FHI study shows that the majority of the doctors
interviewed still find them useful, so that patient information is
readily available to them and ready to share within their
hospital,” said Jan Kimpen.
The survey results also point to areas where the full benefits
of technology still need to be unlocked.
“Healthcare professionals are rarely prepared in terms of how to
use digital technology and data when they’re training for clinical
practice,” commented Patricia Mechael, Co-founder and Policy Lead
at HealthEnabled and Technical Lead for the Global Digital Health
Index. “They may be receiving the latest information when it comes
to clinical diagnostics and treatment, but they’re not being
trained in the communications and data techniques that they’ll need
to use alongside their clinical skills.”
2. Empowered patients – access to data, more
control The study indicates that giving patients access to
their own health data makes them more likely to engage with it in a
way that will improve the quality of care they receive and their
overall healthcare experience. Of the individuals surveyed, those
who share their health data with their healthcare professional are
more likely to rate the quality of care as good, very good or
excellent (74%) compared to those who don’t share it (66%). In
addition, 63% of individuals who currently do not have, or don't
know if they have access to their digital health record, say they
want it.
“When patients are more involved in their care, anecdotally we
do see better outcomes – they develop a richer and more
sophisticated understanding of their health journey,” said Dr. K.
Elizabeth Hawk, Clinical Instructor, Stanford University School of
Medicine, Department of Radiology, Division of Nuclear Medicine;
Radiologist, Matrix Division, Radiology Partners. “Giving patients
this access not only empowers them, it also builds a better
relationship between physician and patient. And narrowing this
disconnect can have a dramatic impact on physician burnout,
too.”
“Patients are explicitly asking for access to their digital
health records,” said Jan Kimpen. “The benefits are clear. Now is
the time for the healthcare industry at large to step up its
efforts to really bring patients into the cloud. Other industries
have shown that the technology is there to do it in a safe
way.”
3. Learning from forerunnersThe third theme
looks at how some countries have leapfrogged others when it comes
to health technology and how digital health technologies are
increasingly becoming part of the everyday healthcare experience
for both healthcare professionals and patients. For example, the
surveyed individuals in China, Saudi Arabia and India more
frequently said they take action related to their health as a
result of tracking key health indicators via digital health
technology or mobile health apps. The experiences of digital health
technology forerunners provide lessons that all countries can learn
from and apply to their own healthcare systems.
“We know from the previous three editions of the FHI study that
it is hard for countries with a developed healthcare system to
change, simply because of the legacy,” said Jan Kimpen. “So we
should learn from countries with an emerging healthcare system that
have leapfrogged in the adoption of digital technologies.
Technology is no longer a limiting factor, the important thing for
all of us is to be prepared for change.”
Since 2016, Philips has conducted original research to help
determine the readiness of countries to address global health
challenges and build efficient and effective health systems.
Details on the methodology and a full list of sources are
available here. To read the full report, visit
www.philips.com/futurehealthindex-2019.
[1] The Future Health Index surveys were fielded from March 4 to
May 19, 2019 in 15 countries (Australia, Brazil, China, France,
Germany, India, Italy, The Netherlands, Russia, Saudi Arabia,
Singapore, South Africa, Poland, U.K. and U.S.) in their native
language. The survey was conducted online and offline (as relevant
to the needs of each market) with a sample size of 1,000 per market
for individuals (general population) and 200 per market for
healthcare professionals. The exceptions were the US and Germany,
which each had slightly larger samples of healthcare professionals.
For the general population audience, the survey is representative
of key demographics e.g. age, gender, region, location type
(rural/urban), income/SEL/education and ethnicity (where
appropriate to ask). This was achieved through a mix of balancing
and weighting. In Saudi Arabia and Brazil, the survey is nationally
representative of the online population. The survey length was
approximately 15 minutes for the U.S., Germany, and the
Netherlands, and approximately 10 minutes for the remaining
markets. The total sample from the survey includes 3,194 healthcare
professionals (defined as those who work in healthcare as a doctor,
surgeon, nurse practitioner, registered nurse, licensed practical
nurse or nurse across a variety of specializations) and 15,114
individuals that represent the adult general population.
For further information, please contact:
Steve KlinkPhilips Group Press OfficeTel.: +31 6 10888824E-mail:
steve.klink@philips.com
Kathy O’ReillyPhilips Group Press OfficeTel.: +1 978 221
8919E-mail : kathy.oreilly@philips.comTwitter:
@kathyoreilly
About Royal PhilipsRoyal Philips (NYSE: PHG,
AEX: PHIA) is a leading health technology company focused on
improving people's health and enabling better outcomes across the
health continuum from healthy living and prevention, to diagnosis,
treatment and home care. Philips leverages advanced technology and
deep clinical and consumer insights to deliver integrated
solutions. Headquartered in the Netherlands, the company is a
leader in diagnostic imaging, image-guided therapy, patient
monitoring and health informatics, as well as in consumer health
and home care. Philips' health technology portfolio generated 2018
sales of EUR 18.1 billion and employs approximately 77,000
employees with sales and services in more than 100 countries. News
about Philips can be found at www.philips.com/newscenter.
- Philips Future Health Index 2019
- Philips Future Health Index 2019 report Global Infographic
- FHI2019_Cover
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