IM Ingram Micro Inc. (delisted)

MISSISSAUGA, Ontario, Sept. 28 /CNW/ -- Leading Canadian IT Distributor Now Authorized to Distribute Avaya Enterprise Communications Solutions Expanding its voice and data solutions portfolio, Ingram Micro Canada, a subsidiary of Ingram Micro Inc. (NYSE: IM), today announced it has been named an Avaya Connect Value Added Distributor (VAD). Under the terms of the expanded distribution agreement, Ingram Micro Canada will market, sell and support the complete portfolio of Avaya Enterprise Communications Solutions, including Avaya's unified communications, contact center, small-medium enterprise and data networking solutions, to authorized Canadian resellers. In addition to pre- and post-sales support, Ingram Micro Canada will offer Avaya channel partners access to business development, demand generation and technical support resources, as well as set-up, custom configuration and installation services. As an Avaya Connect VAD, Ingram Micro is actively recruiting new and training existing Avaya channel partners on the value of the business communications leader's voice and data solutions. The distributor will offer targeted boot camps to help channel partners attain the "Avaya Professional Sales Specialist" (APSS) and "Avaya Certified Solution Specialist" (ACSS) Credentials, both of which are required to sell the manufacturer's small and medium Enterprise Communication products. "Value-added distributors play an important role connecting the dots between Avaya and our resellers by understanding the services needed for them to be successful," says Mike Reid, senior director, North America Distribution Channels, Avaya. "We are extremely pleased to have Ingram Micro Canada step into this position where they can create opportunities and boost the ability of Avaya Connect channel partners in Canada to provide end-to-end services to a broader range of customers." "Unified communications and data networking are high-ticket technologies for our channel partners, which is why we continue to expand our solutions portfolio and invest in the marketing, sales and technical resources our partners need to win more business and provide exceptional customer care," says Mark Snider, General Manager, Ingram Micro Canada. "By expanding our relationship with Avaya, we're building upon our proven market expertise and providing our channel partners with greater choice and flexibility." For more information about Ingram Micro Canada visit www.ingrammicro.ca. Follow Ingram Micro Inc. on Twitter at www.twitter.com/IngramMicroInc. About Ingram Micro As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services and product aggregation and distribution. The company serves approximately 150 countries and is the only global broad-based IT distributor with operations in Asia. Visit www.ingrammicro.com. (Logo: http://photos.prnewswire.com/prnh/20100107/IMLOGO) (Logo: http://www.newscom.com/cgi-bin/prnh/20100107/IMLOGO) Marie Rourke of WhiteFox Marketing, +1-714-292-2199, marie@whitefoxpr.com, for Ingram Micro Inc. Web Site: http://www.ingrammicro.com

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