Ingram Micro Services Division Launches New Business Continuity, Disaster Recovery Services for Channel Partners
October 15 2008 - 8:00AM
PR Newswire (US)
Industry's Leading Services Division Expands Onsite Professional
Services; Makes it Easier for Solution Providers to Meet Growing
Demands for High-Value Business Continuity, Disaster Recovery
Services SAN DIEGO, Oct. 15 /PRNewswire/ -- Ingram Micro Inc.
(NYSE:IM) today announced it has expanded its professional services
offerings to include business continuity and disaster recovery
(BC/DR) services. Available to solution providers in the U.S. and
Canada via the Ingram Micro Services Network (IMSN), these new
offerings enable partners to quickly build or expand a BC/DR
practice without any significant investments in their current
infrastructure or engineering and sales staff. Ingram Micro
solution providers can also call upon Ingram Micro to secure these
new BC/DR services for their own businesses, as well as their
clients. Ingram Micro's BC/DR services were designed to provide a
more holistic and comprehensive approach to assessing,
anticipating, and planning and preparing for potential business
interruptions, ranging from major to minor. By leveraging ITIL, Six
Sigma(TM), and other Total Quality Management (TQM) process models,
Ingram Micro's BC/DR services also provide a repeatable, consistent
approach to service that can grow and change with solution
providers' and end users' business needs. "Business continuity
planning and disaster recovery solutions and services are critical
to businesses of any size, and in many cases, serve as the sole
lifeline for companies when the unexpected occurs," says Jason
Beal, director of sales, Ingram Micro Services Division. "With this
new line of onsite professional services, we're providing a BC/DR
blueprint that makes it easy for our partners to take advantage of
the growing awareness and demand of end users for business
continuity services and disaster recovery solutions. Equally
important is the fact that our partners can also use these services
to ensure their businesses are protected as well." Rick Chernick,
CEO of Camera Corner/Connecting Point (CCCP), a $38 million service
provider in Northwest Wisconsin, was among the first to purchase,
use and ultimately resell Ingram Micro's new BC/DR services to its
high-profile customer base. "Earlier this year we learned firsthand
the importance of business continuity planning and disaster
recovery," says Chernick, recalling an unruly fire that nearly
wiped out CCCP's entire data center. "With the help of Ingram Micro
and a team of service providers within the IMSN, we were able to
recover ninety-eight percent of the data stored on these servers
and get our business back up and running in just five days." CCCP
has since adopted a business continuity plan, as well as an
actionable disaster-recovery solution to safeguard the company and
its clients' data. In addition, CCCP is now proactively selling
Ingram Micro's BC/DR services to its clients as a managed service
and competitive differentiator. "In a matter of months, we built an
entire practice around business continuity planning and disaster
recovery solutions, and have since seen our product and services
revenues grow as a result," says Chernick. "BC/DR has become one of
our most valued service offerings and really strengthened our
position as a trusted advisor with our clients and prospects." Free
Services Webinars and General Information For more information
about Ingram Micro's new business continuity and disaster recovery
Services, solution providers can contact their local sales
representative, call (800) 456-8000 ext. 64803 or e-mail .
Interested solution providers can also attend one of the following
Ingram Micro webinars to learn more about BC/DR professional
services: Thursday, November 6 at 10 a.m. PST. Register at
https://ingrammicro.webex.com/ingrammicro/onstage/g.php?d=751505466&t=a
Thursday, November 13 at 1 p.m. PST. Register at
https://ingrammicro.webex.com/ingrammicro/onstage/g.php?d=753913807&t=a
About Ingram Micro As a vital link in the technology value chain,
Ingram Micro creates sales and profitability opportunities for
vendors and resellers through unique marketing programs, outsourced
logistics services, technical support, financial services, and
product aggregation and distribution. The company serves 150
countries and is the only broad-based global IT distributor with
operations in Asia. Visit http://www.ingrammicro.com/. DATASOURCE:
Ingram Micro Inc. CONTACT: Marie Meoli of WhiteFox Marketing &
Communications, +1-714-680-0335, , for Ingram Micro Inc. Web site:
http://www.ingrammicro.com/
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