To further our commitment to global diversity and inclusion efforts, in 2021, we hired our first Vice President of
Diversity, Equity and Inclusion. The objective of her role is to lead the development of a comprehensive and forward-thinking DEI strategy to support HGVs team members across the globe and expand the Companys existing programs and
processes related to DEI, community relations, recognition and culture.
HGV focuses on hiring practices that are reflective of our values and seek customer-centric
individuals that embody a spirit of service towards our owners, guests and fellow team members. We believe hiring people with different backgrounds, cultures and perspectives leads to increased creativity and innovation. We are committed to
connecting with and engaging talent from diverse backgrounds to ensure our team member population is reflective of the communities in which we live and work. Using a multi-channel approach, we grow our HGV talent network through a variety of
outreach programs that include targeted media, team member referrals and diversity outreach. As of December 31, 2021, more than 13,000 Team Members were employed at our timeshare resorts, call centers, sales centers, and corporate locations
around the world.
We focus on employee retention initiatives and have designed purposeful programs to nourish every aspect of the team member experience. These
programs reward and highlight milestones, recognize the exceptional service standards of our diverse team member population, and promote our values.
Additionally,
we make it a priority to appreciate and recognize team member milestones throughout their journey with HGV. From the first 90 days through their retirement, we offer flexible recognition programs that support leaders to create meaningful and
impactful moments for their teams.
We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. Our Team
Member Resource Groups (TMRGs), which are voluntary, employee-led groups, play an integral part in our culture of inclusion as we strive to foster openness, integrity and respect.
We currently have six TMRGs: African American, Asia Pacific Islander, Hispanic Latino, LGBTQ & Friends, Military and Womens. In addition to the
aforementioned, we are launching six additional groups: Disabilities, Environmental, Euro-Cultural, Multi-Cultural, Parenting & Caregivers, and Young Professionals. We measure success and prioritize initiatives across four main areas:
Culture, Career, Community and Commerce.
Each group is sponsored by a senior executive who provides leadership and helps drive initiatives across the business. In
addition, we believe that multiple perspectives generate better solutions and relatability with our diverse base of customers and consumers. We strive to ensure a common inclusion that we believe is reflected in our programs and initiatives, and we
regularly seek team member feedback through our monthly pulse-checks, our annual engagement survey and ongoing discussions with our TMRGs.
Over 43% of our
executives who are senior vice presidents or above are women or identify as being a member of a racial or ethnic minority group. In addition, our president and CEO, Mark D. Wang, and two out of our nine directors are women or identify as racial or
ethnic minorities. We are committed to continuing to look to achieve diverse representation among our leaders. We are proud of our efforts to date and will continue to focus on generating input from a broad set of viewpoints.
Through a variety of delivery methods, we offer over 1,000 training and development courses to all of our team members. The courses are focused on several core
competencies, including leadership, diversity and inclusion, skills training, business acumen, culture and personal growth. In 2021, our team members completed approximately 100,000 courses during 70,000 total training hours, which included over
36,000 course completions specifically dedicated to compliance training accounting for 24,000 of those hours.
As of December 31, 2021, 10 percent of our
employees were covered by various collective bargaining agreements, generally addressing pay rates, working hours, other terms and conditions of employment, certain employee benefits and orderly settlement of labor disputes.
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Hilton Grand Vacations |
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14 |
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2022 PROXY STATEMENT |