Company’s 269% Revenue Growth is Attributed to
Dedicated Customer Support and Streamlined Technology
EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically
tailored customer engagement software and integrated payments
solutions, has been ranked 452 on the Deloitte Technology Fast
500™, a ranking of the 500 fastest-growing technology, media,
telecommunications, life sciences, fintech, and energy tech
companies in North America, now in its 29th year. Award winners
were selected based on percentage fiscal year revenue growth from
2019 to 2022. EngageSmart grew 269% during this period.
EngageSmart’s Chief Executive Officer, Bob Bennett, credits the
company’s dedication to customer success and innovative, true SaaS
software solutions with the company’s 269% revenue growth.
EngageSmart’s solutions are designed to help companies across
industries including utilities, health & wellness, tax,
insurance, and fundraising, to simplify engagement and improve
customer satisfaction by driving digital adoption and
self-service.
“EngageSmart’s commitment to simplifying the customer experience
through intuitive, seamless digital platforms drives our customers’
success—and when our customers succeed, we succeed,” said
EngageSmart CEO Bob Bennett. “Our team members work tirelessly to
help customers save their time and energy for initiatives that
improve their bottom lines and to better serve their communities.
It’s an honor to see our team’s efforts reflected on the Fast 500
list for the third year in a row.”
About the 2023 Deloitte Technology Fast 500
Now in its 29th year, the Deloitte Technology Fast 500 provides
a ranking of the fastest-growing technology, media,
telecommunications, life sciences, fintech, and energy tech
companies — both public and private — in North America. Technology
Fast 500 award winners are selected based on percentage fiscal year
revenue growth from 2019 to 2022.
In order to be eligible for Technology Fast 500 recognition,
companies must own proprietary intellectual property or technology
that is sold to customers in products that contribute to a majority
of the company’s operating revenues. Companies must have base-year
operating revenues of at least US$50,000, and current-year
operating revenues of at least US$5 million. Additionally,
companies must be in business for a minimum of four years and be
headquartered within North America.
About EngageSmart
EngageSmart is a leading provider of vertically tailored
customer engagement software and integrated payments solutions. At
EngageSmart, our mission is to simplify customer and client
engagement to allow our customers to focus resources on initiatives
that improve their businesses and better serve their communities.
EngageSmart offers single instance, multi-tenant, true
Software-as-a-Service (“SaaS”) vertical solutions, including
SimplePractice, InvoiceCloud, and DonorDrive, that are designed to
simplify our customers’ engagement with their clients by driving
digital adoption and self-service. As of September 30, 2023,
EngageSmart serves 116,200 customers in the SMB Solutions segment
and 3,400 customers in the Enterprise Solutions segment across
several core verticals: Health & Wellness, Government,
Utilities, Financial Services, and Giving. For more information,
visit www.engagesmart.com and follow us on LinkedIn.
About Deloitte
Deloitte provides industry-leading audit, consulting, tax and
advisory services to many of the world’s most admired brands,
including nearly 90% of the Fortune 500® and more than 8,500
U.S.-based private companies. At Deloitte, we strive to live our
purpose of making an impact that matters by creating trust and
confidence in a more equitable society. We leverage our unique
blend of business acumen, command of technology, and strategic
technology alliances to advise our clients across industries as
they build their future. Deloitte is proud to be part of the
largest global professional services network serving our clients in
the markets that are most important to them. Bringing more than 175
years of service, our network of member firms spans more than 150
countries and territories. Learn how Deloitte’s approximately
457,000 people worldwide connect for impact at
www.deloitte.com.
Deloitte refers to one or more of Deloitte Touche Tohmatsu
Limited, a UK private company limited by guarantee (“DTTL”), its
network of member firms, and their related entities. DTTL and each
of its member firms are legally separate and independent entities.
DTTL (also referred to as “Deloitte Global”) does not provide
services to clients. In the United States, Deloitte refers to one
or more of the US member firms of DTTL, their related entities that
operate using the “Deloitte” name in the United States and their
respective affiliates. Certain services may not be available to
attest clients under the rules and regulations of public
accounting. Please see www.deloitte.com/about to learn more about
our global network of member firms.
Forward-Looking Statements
Certain statements in this release are “forward-looking
statements” within the meaning of the Private Securities Litigation
Reform Act of 1995 and are based on current expectations and
assumptions that are subject to risks and uncertainties. All
statements contained in this news release that do not relate to
matters of historical fact should be considered forward-looking
statements, and are generally identified by words such as “expect,”
“intend,” “anticipate,” “estimate,” “believe,” “future,” “could,”
“should,” “plan,” “aim,” and other similar expressions. These
forward-looking statements include, but are not limited to,
statements regarding anticipated financial performance and
financial position, including our financial outlook for the first
quarter and full year 2023 and thereafter, and other statements
that are not historical facts. These forward-looking statements are
neither promises nor guarantees, but involve risks and
uncertainties that may cause actual results to differ materially
from those contained in the forward-looking statements. Our actual
results could differ materially from those anticipated in these
forward-looking statements for many reasons, including, but not
limited to, the following: our inability to sustain our rapid
growth; failure to manage our infrastructure to support our future
growth; our risk management efforts not being effective to prevent
fraudulent activities; inability to attract new customers or
convert trial customers into paying customers; inability to
introduce new features or services successfully or to enhance our
solutions; declines in customer renewals or failure to convince
customers to broaden their use of solutions; inability to achieve
or sustain profitability; failure to adapt and respond effectively
to rapidly changing technology, evolving industry standards and
regulations and changing business needs, requirements or
preferences; real or perceived errors, failures or bugs in our
solutions; intense competition; lack of success in establishing,
growing or maintaining strategic partnerships; fluctuations in
quarterly operating results; future acquisitions and investments
diverting management’s attention and difficulties associated with
integrating such acquired businesses; general economic conditions
(including inflation and rising interest rates), both domestically
and internationally, as well as economic conditions affecting
industries in which our customers operate; the war in Ukraine;
concentration of revenue in our InvoiceCloud and SimplePractice
solutions; COVID-19 pandemic and its impact on our employees,
customers, partners, clients and other key stakeholders; legal and
regulatory risks; and technology and intellectual property-related
risks, among others.
Other important risk factors that could affect the outcome of
the events set forth in these statements and that could affect the
Company’s operating results and financial condition are discussed
in Item 1A of our Annual Report on Form 10-K for the year ended
December 31, 2021, and our subsequent Quarterly Reports on Form
10-Q, as updated by our future filings with the Securities and
Exchange Commission (“SEC”). Such statements are based on the
Company’s beliefs and assumptions and on information currently
available to the Company. The Company disclaims any obligation to
publicly update or revise any such forward-looking statements as a
result of developments occurring after the date of this document
except as required by law.
Disclosure
We disclose information to the public concerning EngageSmart,
EngageSmart’s products and services, and other items through a
variety of disclosure channels in order to achieve broad,
non-exclusionary distribution of information to the public. Some of
the information distributed through these disclosure channels may
be considered material information. Investors and others are
encouraged to review the information we make public in the
locations below.* This list may be updated from time to time.
*For information concerning EngageSmart and its products and
services, please visit: www.engagesmart.com
*For information provided to the investment community, including
news releases, events and presentations, and SEC filings, please
visit: investors.engagesmart.com/overview/default.aspx
*For information provided to the media, including news releases,
please visit: investors.engagesmart.com/news/default.aspx
*For additional information, please follow EngageSmart’s social
media accounts: www.twitter.com/engagesmartinc,
www.facebook.com/EngageSmartInc, and
www.linkedin.com/company/engagesmart
View source
version on businesswire.com: https://www.businesswire.com/news/home/20231108517138/en/
Media: Nicole Bestard Quarter Horse PR
engagesmart@qh-pr.com
Investor Relations: Josh Schmidt EngageSmart, Inc.
IR@engagesmart.com
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