NORTH CANTON, Ohio,
May 6, 2021 /PRNewswire/
-- First Citizens National Bank continues its investment in
technology by implementing advanced, cloud-enabled self-service
options across all its branches with Diebold Nixdorf's VynamicTM Software
suite.
As a strong, successful community bank of 132 years, FirstCNB
understands the importance of ensuring their consumers have a
positive and more personalized experience at the branch. In order
to enable new transaction types, the bank will implement
Diebold Nixdorf's Vynamic platform,
which provides API-based integration to the bank's FIS core banking
system in an easy-to-deploy, as-as-service model.
Diebold Nixdorf's Vynamic
Transaction Automation will enable more teller-like transactions at
the ATM by connecting to FirstCNB's banking core, increasing
self-service options for "on-us" consumers to include the ability
to:
- Authorize and process credit and debit transactions
in-house
- Access deposits in real-time and provide the flexibility to
allocate proceeds to multiple accounts
- Pay bills at the ATM by transferring funds or payment with cash
or check
Additionally, the core integration will enhance branch
efficiency by enabling assisted self-service for more complex
transactions, where branch employees can conduct overrides and
approvals at the ATMs directly by utilizing tablets in the
branch.
First Citizens National Bank President and Chief
Operating Officer, Judy Long,
said: "We are always striving to deliver an exceptional
experience for our customers – and now we can offer advanced
transactions through self-service capabilities at the ATM that were
previously only available over the counter. By implementing
Diebold Nixdorf's Vynamic
Transaction Automation, our ATM network plays a more significant
role for our consumers and enhances their banking experience by
bringing advanced self-service solutions to them."
Diebold Nixdorf Senior Vice
President, Global Banking, Octavio
Marquez, said: "We're proud to be able to expand
our longstanding relationship with First Citizens National Bank
that began nearly a decade ago with Diebold
Nixdorf's Advisory Services team. Their core integration
strategy drives efficiency within the branch, empowers innovative
transactions and sets the stage for future technology investments.
Vynamic Transaction Automation provides their 'on us' customers
with a personalized experience and more advanced capabilities."
FIS Head of Digital and Banking, Rob
Lee, said: "We are excited that FIS' Code Connect
Open APIs are powering First Citizens National Bank's ability to
deliver enhanced digital experiences for their customers. This
technology shows how customer-focused innovation can meet the
increasing expectations of consumers while also allowing our
clients to improve their services and efficiencies."
Implementation is scheduled to be completed by the end of
September 2021 across all 26 of First
Citizens National Bank's branches.
About First Citizens National Bank
Founded in
1889 and headquartered in Dyersburg,
TN, First Citizens National Bank serves customers at 26
financial center locations across the state of Tennessee. First Citizens National Bank is a
major subsidiary of First Citizens Bancshares, Inc., which has more
than $2 billion in assets. For more
information, call toll free 800.321.3176 or visit FirstCNB.com.
First Citizens National Bank. Unbelievably Good.
About Diebold
Nixdorf
Diebold
Nixdorf, Incorporated (NYSE: DBD) is a world leader in
enabling connected commerce. We automate, digitize and transform
the way people bank and shop. As a partner to the majority of the
world's top 100 financial institutions and top 25 global retailers,
our integrated solutions connect digital and physical channels
conveniently, securely and efficiently for millions of consumers
each day. The company has a presence in more than 100
countries with approximately 22,000 employees worldwide. Visit
www.DieboldNixdorf.com for more information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
DN-B
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