Clearwell Systems Delivers Industry's First Email Intelligence Solution for Advanced Email Analysis
January 23 2006 - 6:00AM
PR Newswire (US)
Clearwell Email Intelligence Platform Dramatically Lowers
Operational Costs, Reduces Corporate Risks, Optimizes Customer
Management SANTA CLARA, Calif., Jan. 23 /PRNewswire/ -- Clearwell
Systems, Inc., a pioneer in the Email Intelligence market, today
announced the Clearwell Email Intelligence Platform(TM), the
industry's first dedicated Email Intelligence solution that
discovers, organizes and analyzes information contained in
corporate email systems. The Clearwell Email Intelligence Platform
performs large-scale email analysis across a diverse range of
industries and applications. Companies such as Constellation Energy
(NYSE:CEG), a Fortune 200 energy company; Gunderson Dettmer, a
nationally acclaimed business law firm; and International Network
Services (INS), a global professional services firm; have deployed
this new class of solution in their production environments. With
Clearwell, these companies are realizing significant cost savings
and minimizing business risk by streamlining and automating
traditional manual, time-consuming processes for regulatory
compliance, legal discovery and customer management. The Emerging
Email Intelligence Market Email Intelligence technology can be
compared to today's Business Intelligence solutions; while Business
Intelligence extracts critical information from data contained in
databases such as Oracle or Sybase, Email Intelligence extracts and
delivers a new level of actionable intelligence from information
contained in corporate email systems. The rapid growth of email as
the de facto system of record coupled with increasing regulatory
investigations and corporate litigation has created an urgent need
for companies of all sizes to implement an Email Intelligence
solution. Today, companies are required to manually sift through
millions of emails to find relevant or critical messages. Current
tools with basic keyword search do not provide the sophistication
these organizations need to perform automated, large-scale
retrieval and rigorous in-depth analysis. As a result, the cost of
responding to a regulatory audit can reach $250,000, with projected
email discovery costs in the U.S. expected to reach $1.8 billion by
2006 according to the 2004 Socha-Gelbmann Electronic Discovery
Survey. "The need for Email Intelligence has become increasingly
important, with more enterprises being required to implement
solutions that address stringent regulations and enable rapid and
accurate discovery," said Carolyn DiCenzo, research vice president
at Gartner, Inc. "This emerging market is one that we will track
very closely over the coming years." Clearwell Email Intelligence
Platform The Clearwell Email Intelligence Platform analyzes the
unique properties of email, combines it with organizational data
and applies proprietary, patent-pending linguistic and statistical
analysis algorithms to extract intelligence from email messages and
attachments. As a result, the Clearwell Email Intelligence Platform
offers key capabilities not found in other offerings, including:
personalized dashboards, communication flows, discussion threads,
topics and email-specific search. Clearwell accomplishes all of
this without intercepting or disrupting the path of email. The
solution deploys within hours and leverages a corporation's
existing investment in email archive solutions. "With basic keyword
search tools and manual processes for email discovery, organization
and analysis, enterprises are subject to excessive costs, serious
risks, inefficient business processes and in extreme cases,
executive indictments," said Aaref Hilaly, president and CEO of
Clearwell Systems. "Using the Clearwell Email Intelligence
Platform, early customers have achieved multi-million dollar
savings, validating the solution's inherent value and the
significance of the emerging Email Intelligence category." Reduces
Corporate Security Risks and Cost of Regulatory Audits Compliance
departments are often required to discover and analyze emails
related to a specific audit in a matter of weeks, and are subject
to heavy fines and penalties for delayed, inaccurate or incomplete
responses. The Clearwell Email Intelligence Platform automates the
labor-intensive discovery and analysis process, allowing executives
to lower the cost of regulatory audits and respond with increased
confidence and the most accurate results. Additionally, Clearwell
proactively identifies violations of regulatory or corporate
policies before they become major issues for the corporation.
Constellation Energy, one of the country's largest energy
companies, deployed Clearwell's solution to address multiple
business processes, significantly lowering costs, reducing
corporate security risks and increasing confidence and accuracy of
regulatory audits. "Given the amount of time we spend manually
reviewing email, we expect our deployment of the Clearwell Email
Intelligence Platform to deliver millions of dollars in cost
savings related to future investigations," said John Petruzzi,
director of enterprise security at Constellation Energy. "Clearwell
allows me to reinvest in my department and assign my current staff
to more strategic initiatives, which in turn adds even greater
value to the business." Lowers Legal Discovery Costs and Enables
Faster Early Case Assessments Two rapidly growing areas of
litigation -- legal discovery and early case assessment -- are a
constant strain on budget and headcount for legal departments. The
Clearwell Email Intelligence Platform automates the e-discovery
process and gives legal departments the insight to make informed
and rapid early case assessments, mitigating risk and reducing
settlement and litigation costs. Gunderson Dettmer, a law firm
serving the emerging growth company marketplace, turned to
Clearwell as an alternative to designating armies of staff and
countless hours to locate, organize and filter thousands of emails,
resulting in more efficient and accurate analysis, and a 75 percent
reduction in discovery costs. Clearwell will also enable Gunderson
Dettmer to assist their clients in making better and faster
decisions regarding early case assessments, providing millions of
dollars in cost savings. Improves Field Productivity and Increases
Customer Satisfaction The Clearwell Email Intelligence Platform
dynamically organizes customer interactions and feedback into
relevant topic areas, enabling organizations to accurately
understand key customer issues and share knowledge across projects.
INS, one of the world's largest independent IT infrastructure and
application consulting firms, needed more effective tools to
organize and analyze its valuable knowledge base supporting its
worldwide network of IT professionals. Through Clearwell, the IT
professionals were able to find the relevant information quickly
and easily, allowing them to spend more time solving their
customers' challenges. The company improved field productivity,
increased customer satisfaction and gained a significant
competitive edge. About Clearwell Systems Santa Clara, Calif.-based
Clearwell Systems is transforming the way enterprises discover,
organize and analyze the information across their corporate email
systems. Clearwell enables business and IT executives to lower
discovery costs, reduce fines, grow revenue and improve customer
satisfaction. Fortune 500 companies -- large energy companies,
major financial institutions, leading high-technology companies,
and global professional services organizations -- have realized
immediate value within days of their initial deployments. For more
information, visit http://www.clearwellsystems.com/. DATASOURCE:
Clearwell Systems, Inc. CONTACT: Ashley Allman of Barokas Public
Relations, +1-206-344-3133, or , for Clearwell Systems, Inc. Web
site: http://www.clearwellsystems.com/
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