Alltel Offers Managed Wireless Services from Karbon Systems
July 24 2006 - 8:24AM
Business Wire
An innovative alliance between Alltel Wireless, America's largest
network, and Karbon Systems, an industry leading provider of
managed wireless services, now provides Alltel's business customers
with a comprehensive range of support services, including 24x7 help
desk support, end-user training, billing and asset management
services, and BlackBerry Enterprise Server(TM) installation and
management. "Alltel is dedicated to delivering optimal wireless
business solutions tailored to the needs of the individual client,"
said Elisabeth Owen, president of wireless business solutions for
Alltel. "By joining forces with Karbon Systems, we can offer our
customers enhanced program management and support options as part
of an integrated wireless solution." Deploying and managing an
enterprise wireless program requires technical expertise and
day-to-day maintenance in order to operate at maximum efficiency
and cost effectiveness. By utilizing Karbon Systems services,
businesses of all sizes can leverage the benefits of wireless
technology without allocating internal resources to wireless
project management. Karbon Systems offers help desk support for a
wide variety of devices, including PDAs, smart devices and wireless
phones. The company's in-house team of specialists provides 24x7
phone, e-mail and online support. On-site and remote BlackBerry
Enterprise Server installation and management, as well as end-user
training, are provided by a team of Karbon Systems trained
technicians. Billing and asset management services, including
direct bill payment, rate plan optimization and spending analysis,
also are offered by Karbon Systems. "Karbon Systems combines
customer focus, technical expertise and advanced project management
tools to provide superior service to our clients," said Robert
Thacher, CEO of Karbon Systems. "As America's largest network,
Alltel has earned its reputation for exemplary customer care and
commitment to innovative new services. We plan to continue this
tradition by working closely with Alltel to provide seamlessly
integrated, efficient and cost effective support services to the
enterprise market." About Karbon Systems Karbon Systems is a
leading provider of managed wireless services. Karbon Systems
clients include Fortune 1000 companies and state and federal
government agencies. Learn more at http://www.karbonsystems.com.
About Alltel Alltel is owner and operator of the nation's largest
wireless network and has more than 10 million wireless customers.
Alltel, NYSE: AT www.alltel.com
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