ACS Positioned in “Leaders” Quadrant for Comprehensive Human Resources Outsourcing Services

Affiliated Computer Services, Inc. (NYSE: ACS) today announced it has been placed in the “Leaders” quadrant in industry analyst firm Gartner Inc.’s Magic Quadrant for Comprehensive Human Resources Business Process Outsourcing.

ACS was positioned in the leaders quadrant based on the evaluation criteria of ability to execute and completeness of vision. According to the report, “leaders perform well, have a clear vision of market direction, and are actively building competencies to sustain their leadership position in the market. The comprehensive HR BPO players in this quadrant generally share superior market understanding, including market responsiveness and track record, and they have a relatively strong global reach, deep technology leverage, and above-average customer experience as common denominators.”

“ACS has years of experience in transforming the HR functions of some of the world’s largest companies. We’ve invested in innovative technology, tools, processes and people to offer clients a full spectrum of HR outsourcing solutions and services,” said Mark Squiers, executive managing director of ACS HR Outsourcing Services. “We believe our positioning in the leaders quadrant by Gartner is confirmation of what our clients have come to rely on – our extensive global reach, deep domain expertise, an understanding of the market and clients’ unique challenges.”

In the report, Gartner defines comprehensive HR BPO as consisting of “support for multiple business processes within the HR domain through a singular BPO contract and typically includes four or more subprocesses associated with HR, from at least three of the following five categories: payroll, benefits administration, hiring and recruiting, education and training, and personnel administration.” The report was published Nov. 25, 2009 and was authored by Robert H. Brown, Gartner research vice president.

ACS Human Capital Management Solutions cover the entire spectrum of the human resources function and its services are provided to more than four million employees and retirees in more than 80 countries worldwide in 20 languages. ACS’ breadth of comprehensive human resources outsourcing services include: HR services, total benefits services, and learning management services. ACS’ services are further differentiated by the HR consulting and advisory services offered by its subsidiary, Buck Consultants.

About ACS

ACS, a global FORTUNE 500 company with approximately 76,000 people supporting client operations reaching more than 100 countries, provides business process and information technology solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS." Learn more about ACS at www.acs-inc.com.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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