Wintrust Wins Highest Ranking by J.D. Power for Customer Satisfaction in U.S. Retail Banking in Illinois
April 19 2022 - 9:00AM
Wintrust Financial Corporation (Wintrust) (Nasdaq: WTFC) announced
today that it received the award for ranking highest in the J.D.
Power 2022 U.S. Retail Banking Satisfaction Study in the Illinois
Region. The study is based on ratings responses from more than
101,000 retail banking customers in seven categories.
Edward J. Wehmer, Founder and Chief Executive
Officer of Wintrust, commented, “This honor reflects the unwavering
dedication that Wintrust employees bring to work every day to serve
our customers and communities. Community banking truly is about
strong relationships with customers and our customers know that
Wintrust will stand with them through both good and trying times.
Since our founding more than 30 years ago, we have continued to
innovate and improve our services for customers. They can access
our full suite of banking services both online and through over 170
banking locations. We thank our customers, our employees and J.D.
Power for this recognition.”
Wintrust Community Banks received the top score
in the following categories of the study: ‘Overall Satisfaction’;
‘Trust’; ‘People’; ‘Account Offerings’; ‘Saving Time and Money’;
‘Resolving Problems or Complaints (Problem Resolution)’; and
‘Allowing Customers to Bank How and When they Want
(Convenience)’.
The J.D. Power Award follows other recent
recognitions Wintrust has received including: The Chicago Tribune
Top Workplaces Award (for the eighth consecutive year) and seven
Greenwich Excellence Awards from Greenwich Associates in the Middle
Market Banking in the Midwest category.
About WintrustWintrust is a
financial holding company with assets of approximately $50 billion
whose common stock is traded on the NASDAQ Global Select
Market under the symbol WTFC. Built on the "HAVE IT ALL" model,
Wintrust offers sophisticated technology and resources of a large
bank while focusing on providing service-based community banking
to each and every customer. Wintrust operates fifteen community
bank subsidiaries, with over 170 banking locations located in the
greater Chicago and southern Wisconsin market areas. Additionally,
Wintrust operates various non-bank business units including
business units which provide commercial and life insurance premium
financing in the United States, a premium finance company operating
in Canada, a company providing short-term accounts receivable
financing and value-added out-sourced administrative services to
the temporary staffing services industry, a business unit engaging
primarily in the origination and purchase of residential mortgages
for sale into the secondary market throughout the United States,
and companies providing wealth management services and qualified
intermediary services for tax-deferred exchanges.
Forward-Looking InformationThis
press release contains forward-looking statements within the
meaning of the federal securities laws. Investors are cautioned
that such statements are predictions and actual events or results
may differ materially. Wintrust's expected financial results or
other plans are subject to a number of risks and uncertainties. For
a discussion of such risks and uncertainties, which could cause
actual results to differ from those contained in the
forward-looking statements, see "Risk Factors" and the
forward-looking statement disclosure contained in Wintrust's most
recent Annual Report on Form 10-K and in any of the Company’s
subsequent SEC filings. Forward-looking statements speak only as of
the date made and Wintrust undertakes no duty to update the
information.
FOR MORE INFORMATION CONTACT: Edward J. Wehmer,
Founder & Chief Executive Officer David A. Dykstra, Vice
Chairman & Chief Operating Officer (847) 939-9000 Web site
address: www.wintrust.com
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