Continuing its market leadership as the pioneers of the Digital
Adoption Platform (DAP) category, WalkMe Ltd. (NASDAQ: WKME) today
announced it has been named a Leader and a Star Performer in the
Everest Group Digital Adoption Platform Products PEAK
Matrix
® assessment 2023. The report details a
framework that gauges market impact, vision, and capabilities to
aid enterprise buying decisions. This distinction marks the fourth
consecutive year WalkMe secured placement in the top category,
capturing the highest marks in both Market Impact and Vision &
Capability with the highest overall scores.
With 24 patents granted and another 28 pending, WalkMe’s
relentless commitment to innovation is shaping the future of work.
Among the key differentiators cited in the PEAK Matrix report
are WalkMe’s advanced analytics and dashboarding capabilities.
Other differentiators highlighted include:
- WalkMe Discovery, an enterprise-level dashboard that gives
C-level executives visibility into the enterprise tech stack and
the inefficiencies in software investment and adoption
- UI Intelligence tool to understand users’ interaction with
applications; it identifies important elements in the UI of any web
app and captures and aggregates data in a heat map
- Digital Experience Analytics (DXA), session playbacks, and
funnels to analyze a user's journey with WalkMe by capturing
interactions such as clicks, inputs, and form submissions
- Digital adoption project dashboard to view the progress of
digital adoption initiatives
- Referenced clients have highlighted the product’s ease of use
for both administrators and end users and its customer support as
key areas of strength
“When WalkMe created the first DAP, we built our platform to
support the largest enterprises in their digital transformation
efforts,” said Dan Adika, Co-founder and CEO,
WalkMe. “Little did we know that the adoption rate by
organizations of all sizes would be so massive and the impact so
clear. The evolving capabilities of DAP have enabled organizations
to effectively navigate all types of technology – even the
recent increase of AI applications. But whether it’s through
boosting employee digital dexterity, ramping up onboarding,
reducing business errors, or streamlining change management
programs, DAPs have proven their ability to drive business
outcomes.”
“WalkMe’s strong scores across the board are underpinned by the
company’s strong vision and roadmap, and its continuous innovation
to infuse AI and generative AI in DAP to make DAP an intelligent
unified layer for connecting, automating, and simplifying
interactions across software systems and workflows,” said
Sharath Hari, Vice President at Everest Group. “It’s this
continued innovation that contributes to the business value that
WalkMe aims to deliver to its customers.”
WalkMe empowers organizations to embrace digital innovation,
which leads to increased efficiency, employee satisfaction, cost
savings, and overall value of the software investment. A recent
study** reported the business value WalkMe provides its
customers, including a 3-year ROI of 494%, achieved through a 60%
reduction in support tickets, 40% reduced business errors, and
$41.5 in new annual revenue.
What customers are saying about WalkMe*:
“The analytics capabilities, which provide the insights that our
business deems critical, really set WalkMe apart from its
competitors. WalkMe provides quick, easy, and effective in-app
communication, plugs holes if/when required, and it allows me to
invite new users into our apps, which makes them feel supported
from day one.” –Nathan Aitken, Software Development &
Training Manager, Dentsu
“I love how helpful WalkMe as a product is. I know HTML is easy,
but I am someone who hadn’t worked with HTML before and had to
start working with it for better utilization of WalkMe. With the
resources and community available, anyone can DAP now! Users don’t
need to be tech savvy, it is a very DIY type of application and
anyone can learn it easily just by working through the editor and
insights. Speaking from experience, I wouldn’t recommend any other
product for DAP.” –Anaida Walia, Customer Success Analyst,
LevaData
*Taken from 10/10 rated reviews on G2; shared with permission
from each reviewer.**Source: Report commissioned by WalkMe: The
Business Value of WalkMe, IDC #US50860123, June 2023
- Download the report.
- Read Dan Adika’s blog.
Everest Group is a research firm focused on strategic IT,
business services and engineering services. The Everest Group PEAK
Matrix is a proprietary framework for the assessment of market
impact, vision and capability that provides the analysis and
insights enterprises need to make critical selection decisions
about global services providers, locations, and products and
solutions within various market segments.
About WalkMeWalkMe's cloud-based Digital
Adoption Platform enables organizations to measure, drive and act
to ultimately accelerate their digital transformations and better
realize the value of their software investments. Our platform
leverages proprietary technology to provide visibility to an
organization's Chief Information Officer and business leaders,
while improving user experience, productivity and efficiency for
employees and customers. Alongside walkthroughs and third-party
integration capabilities, our platform can be customized to fit an
organization's needs.
Special Note Regarding
Forward-Looking Statements:
This press release contains forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of
1995. We intend such forward-looking statements to be covered by
the safe harbor provisions for forward-looking statements contained
in Section 27A of the Securities Act of 1933, as amended (the
“Securities Act”) and Section 21E of the Securities Exchange Act of
1934, as amended (the “Exchange Act”). All statements contained in
this press release other than statements of historical fact,
including, without limitation, statements regarding the Company’s
future financial results, including revenue and non-GAAP operating
loss guidance, and expectations regarding the company’s operations
and future profitability are forward-looking statements. The words
“believe,” “may,” “will,” “estimate,” “potential,” “continue,”
“anticipate,” “intend,” “expect,” “could,” “would,” “project,”
“plan,” “target,” and similar expressions are intended to identify
forward-looking statements, though not all forward-looking
statements use these words or expressions. These forward-looking
statements are subject to risks, uncertainties and assumptions,
some of which are beyond our control. In addition, these
forward-looking statements reflect our current views with respect
to future events and are not a guarantee of future performance.
Actual outcomes may differ materially from the information
contained in the forward-looking statements as a result of a number
of factors, including, without limitation, the following: our
ability to manage our growth effectively, sustain our historical
growth rate in the future or achieve or maintain profitability; the
impact of adverse macro-economic changes on our business, financial
condition and results of operations; the growth and expansion of
the markets for our offerings and our ability to adapt and respond
effectively to evolving market conditions; our estimates of, and
future expectations regarding, our market opportunity; our ability
to keep pace with technological and competitive developments and
develop or otherwise introduce new products and solutions and
enhancements to our existing offerings; our ability to maintain the
interoperability of our offerings across devices, operating systems
and third-party applications and to maintain and expand our
relationships with third-party technology partners; the effects of
increased competition in our target markets and our ability to
compete effectively; our ability to attract and retain new
customers and to expand within our existing customer base; the
success of our sales and marketing operations, including our
ability to realize efficiencies and reduce customer acquisition
costs; our ability to meet the service-level commitments under our
customer agreements and the effects on our business if we are
unable to do so; our relationships with, and dependence on, various
third-party service providers; our ability to maintain and enhance
awareness of our brand; our ability to offer high quality customer
support; our ability to effectively develop and expand our
marketing and sales capabilities; our ability to maintain the sales
prices of our offerings and the effects of pricing fluctuations;
the sustainability of, and fluctuations in, our gross margin; risks
related to our international operations and our ability to expand
our international business operations; the effects of currency
exchange rate fluctuations on our results of operations; challenges
and risks related to our sales to government entities; our ability
to consummate acquisitions at our historical rate and at acceptable
prices, to enter into other strategic transactions and
relationships, and to manage the risks related to these
transactions and arrangements; our ability to protect our
proprietary technology, or to obtain, maintain, protect and enforce
sufficiently broad intellectual property rights therein; our
ability to maintain the security and availability of our platform,
products and solutions; our ability to comply with current and
future legislation and governmental regulations to which we are
subject or may become subject in the future; changes in applicable
tax law, the stability of effective tax rates and adverse outcomes
resulting from examination of our income or other tax returns;
risks related to political, economic and security conditions in
Israel; the effects of unfavorable conditions in our industry or
the global economy or reductions in information technology
spending; factors that may affect the future trading prices of our
ordinary shares; and other risk factors set forth in the section
titled “Risk Factors” in our Annual Report on form 20-F filed with
the Securities and Exchange Commission on March 14, 2023, and other
documents filed with or furnished to the SEC. These statements
reflect management’s current expectations regarding future events
and operating performance and speak only as of the date of this
press release. You should not put undue reliance on any
forward-looking statements. Although we believe that the
expectations reflected in the forward-looking statements are
reasonable, we cannot guarantee that future results, levels of
activity, performance and events and circumstances reflected in the
forward-looking statements will be achieved or will occur. Except
as required by applicable law, we undertake no obligation to update
or revise publicly any forward-looking statements, whether as a
result of new information, future events or otherwise, after the
date on which the statements are made or to reflect the occurrence
of unanticipated events.
Media Contact:Christina
Knittelpress@walkme.com
Investor Contact:John
Streppainvestors@walkme.com
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