MUSE Micromuse (MM)

Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, will present a series of live industry expert Webinars on Wednesday, September 28th at 11 AM EST / 5 PM CET and Friday, September 30th at 11 AM EST / 5 PM CET. Hosted by Micromuse experts, these informational events will focus on the particular challenges associated with assuring Service Providers' business-critical IP-based services. Wednesday's Webinar entitled, "Best Practices for Managing Application and Service Performance," will provide a one-hour overview on how to reduce the cost and complexity of performance management in large scale environments. Additionally, the Webinar will aim to help Service Providers understand how to integrate data across domains, resulting in better visibility and Quality of Service (QoS) in projects like VoIP. To register for this Webinar, please visit: http://livemeeting.viewcentral.com/events/cust/single_event.aspx?cid= micromuse&pid=2&cbClass=10 (Due to its length, this URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.) Friday's Webinar entitled, "IP Convergence Management: Assuring Next Generation Services," will provide a one-hour overview on how to measure the performance of IP-based services, such as VoIP and IPTV, and discuss how to proactively address issues before customers are impacted. Additionally, the Webinar will instruct Service Providers on how to acquire a complete service view of all network hardware and software components, and monitor the user experience--regardless of network size or reach. To register for this Webinar, please visit: http://www.lightreading.com/webinar.asp?doc_id=27623 About Micromuse Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com. Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K on file with the Securities and Exchange Commission and available on the Company's Web site.