LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020
April 24 2020 - 9:00AM
LogMeIn (Nasdaq: LOGM) announced that CXNext: Engagement
Redefined has been transformed into a live, global virtual event
taking place on May 12, 2020. CXNext will bring together industry
leaders and experts across customer experience (CX), IT and digital
experience to share inspiration, strategy frameworks, and real-time
insights to reimagine the customer experience from start to finish.
“CX is a journey, not a single moment in time. And if there is
anything the past few months have taught us, it’s that journeys
take detours. Businesses across every industry have had to
transform what engagement and support means for their customers and
employees in the face of disruption,” said Ryan Lester, Senior
Director, Customer Experience Technologies at LogMeIn. “In
transforming CXNext from an in-person event to a virtual
experience, it is enabling us to bring the global CX and business
community together to share our collective experiences in managing
this new era of uncertainty and to also discuss the opportunities
that lie ahead that will truly enable us to redefine the next
evolution of CX.”
At CXNext, attendees will see firsthand how customer service and
support leaders are transforming their organizations and creating
amazing experiences. CXNext will offer interactive components with
live and on-demand content, collaborative engagement through
surveys and polling as well as one-on-one networking opportunities
and small group discussions. Attendees will come away with valuable
insights from experts on the frontlines of CX to build their own
playbook to drive their CX strategy.
The event agenda features a dynamic line-up of speakers from
LogMeIn, customers and industry thought leaders, including the
following and more:
- Bill Wagner, CEO, LogMeIn
- Adam Toporek, President, CTS Service Solutions
- Jeannie Walters, CEO and Founder, Experience Investigators
- Patrick Quinlan, Senior Manager, Self-Service & Analytics,
Citrix
- Joli Hensley, Manager of Digital Channel, Advia Credit
Union
To close out the event, LogMeIn will announce the winners of the
inaugural CXNext Catalyst Awards, which honor individuals and
companies who have transformed their business and redefined
engagement through innovative customer experience initiatives. The
awards recognize exceptional accomplishments across three
categories: CX Team of the Year, CX Industry Disrupter and
Outstanding Woman in CX.
To register for CXNext, visit: https://www.cxnext.com/.Follow
@CXNext and #CXNext for additional updates.
Additional Resources:
- Blog: 5 Reasons to Attend CXNext 2020, A Virtual Event
About LogMeIn’s Customer Engagement & Support
PortfolioLogMeIn delivers industry leading solutions
designed to empower companies to deliver smarter, more personalized
customer engagement and support. Supporting over 1 billion customer
interactions every year, LogMeIn is helping companies
transform how they interact with their customers in real-time,
creating experiences that drive increased satisfaction and brand
loyalty.
About LogMeIn, Inc.LogMeIn, Inc. (Nasdaq:
LOGM) simplifies how people connect with each other and the world
around them to drive meaningful interactions, deepen relationships,
and create better outcomes for individuals and businesses. One of
the world’s top 10 public SaaS companies, and a market leader
in unified communications & collaboration, identity &
access management, and customer engagement and support
solutions, LogMeIn has millions of customers spanning
virtually every country across the globe. LogMeIn is
headquartered in Boston with additional locations in North America,
South America, Europe, Asia and Australia.
Media Contact Press@logmein.com
617-279-2443
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