LogMeIn’s GoToMeeting Helps Enable Easier Remote Work with New Microsoft Teams Integration and UX, audio and mobile improve...
April 02 2020 - 9:00AM
LogMeIn, Inc. (Nasdaq:LOGM) today announced updates to its
GoToMeeting product with new integrations, including one with
Microsoft Teams, updates to the desktop and mobile experience,
audio enhancements and overall improvements to ensure business
continuity during a time when remote work is at an unprecedented
all-time high.
With governments all over the world making collective efforts to
eliminate non-essential travel and commuting, companies and workers
are doing their part to help put the health and safety of others
first, in the process dramatically accelerating the remote working
trend. As a result, popular remote working products have seen an
unprecedented increase in usage, with GoToMeeting seeing a 10x
increase in average 2020 usage in recent weeks along with mobile
downloads up over 600 percent on Android and over 370 percent on
iOS in just the past two weeks, alone.
LogMeIn’s Partner Ecosystem Continues to Expand with New
Integrations:Today’s updates bring additional partnerships
and integrations to the recently launched GoTo Marketplace, with
GoTo once again expanding the ecosystem of its offerings with new
Microsoft Teams integrations which are available for use now and
coming to the Microsoft Teams store soon. These new integrations
allow businesses to optimize their
organization’s productivity, workflow and
collaboration by integrating Microsoft Teams
with GoTo. Through the integrations with Microsoft Teams,
users can now quickly and easily launch GoToMeeting and GoToConnect
from within the Teams environment. This integration enhances
Microsoft Teams’ collaboration platform to ensure fast,
high-quality and reliable meetings and calls with external
participants.
GoTo has also added a new integration with Docebo, a Learning
Management Solution (LMS) for businesses. With Docebo and
GoToMeeting, GoToWebinar or GoToTraining businesses can combine the
tools to provide enterprise learning and development experiences
with the ease and simplicity of GoTo’s video conferencing, webinar
or training platforms. Admins now have the option to enable GoTo
products for running training and learning sessions through their
LMS.
In addition to the new Microsoft Teams and Docebo integrations,
GoToMeeting also now offers plug-ins for Office365 and Google
Calendar to ensure a continuous workflow within the platforms our
customers are already using. Through these plug-ins, users can
easily schedule meetings without leaving their email
application.
GoToMeeting Audio Improvements:With audio
quality even more critical today as most businesses turn to remote
working, GoToMeeting has updated their platform to ensure
high-quality audio connections over both VoIP and phone lines.
- Noise suppression: With many employees now
working remotely, there’s a good chance that distractions like
partners, kids and pets may be near meeting participants trying to
have video or audio calls. GoToMeeting‘s improved audio technology
has now been enhanced to include better filtering of background
noise so that meeting participants are able to focus on what the
presenter is saying.
- Better audio even with poor network
conditions: To reduce delay and packet loss introduced by
errors in data transmission, GoToMeeting has re-designed how
desktop and mobile end points connect with audio servers at
LogMeIn’s data centers. Using a new and more reliable
transport protocol, the technology adapts to network conditions and
optimizes how data is transmitted, resulting in fewer garbled,
choppy, or dropped audio moments.
- New Toll-Free and “Call Me” Options:
GoToMeeting is making it easier than ever to connect with
colleagues, partners and customers around the Globe with the
addition of new toll-free options and new Call-Me countries
bringing the total up to nearly 60 countries for toll-free and over
60 countries with Call-Me capabilities. A full list of countries
can be found here.
Security and Reliability: With the surge in
remote working, LogMeIn is working to ensure the experience of its
video, voice, remote access and remote IT support products are as
secure and reliable as possible. GoToMeeting users can
rely on LogMeIn’s business continuity plan to ensure all product
and operations teams are still fully functional even while working
remote. Since the disruption caused by COVID-19, LogMeIn has
increased memory and network capacity to avoid any single points of
failure within any location and improved our ability to move
traffic between centers without changing the regional controls over
data residency. Additional GoToMeeting product security
capabilities include:
- Secure Content Sharing: With meetings
generating more and more artifacts such as transcriptions and
meeting recordings, GoToMeeting has increased the security
capabilities for sharing these assets. Within the content sharing
and security preferences users can choose what content to share,
with whom, and how long to make it available for viewing.
- Meeting Lock and Password Protected Meetings:
As video conferencing becomes a larger part of our daily lives,
it’s more important than ever to take advantage of security
features to make sure that the right people are in your meetings.
With features like meeting lock, you can keep univited guests out
of a meeting. With password protected meetings, only those with the
code will be able to gain entry, which helps keep your meeting
secure from others who may know your personal meeting code.
- GoToMeeting Security Compliance Features: All
tiers of GoToMeeting include security features such as Secure
Socket Layer Encryption, AES-256 Bit Encryption, a SOC2 Certified
Data Center, Rich Based Authentication and HIPAA readiness.
- Mobile updates: With the highest iOS and
Android customer satisfaction scores in the industry, GoToMeeting’s
mobile applications have been updated to make sure customers can
connect even when they are not able to access a computer. This
includes the addition of CallKit for iOS so users can multitask
between applications while on a GoToMeeting call on their
iPhone.
For more information please visit www.goto.com
About LogMeIn's Unified Communications and Collaboration
PortfolioA recognized market leader in Unified
Communications and Collaboration and remote
work, LogMeIn has the industry’s most comprehensive
portfolio of UCC solutions that create simpler, more intelligent
ways for people to meet, connect, market, sell and train, from
home, in the office or on-the-go. These include award-winning
products under the GoTo portfolio brand, such as GoToMeeting,
GoToWebinar, Grasshopper and Jive, as well as the recently
announced GoToConnect and GoToRoom solutions. LogMeIn’s combined
UCC products support over 28 million users per month, with over 1.5
billion conferencing minutes a month contributing to over 8 million
meetings per month, and nearly 20 billion voice minutes per
year.
About LogMeIn, Inc. LogMeIn, Inc.
(NASDAQ: LOGM) simplifies how people connect with each other
and the world around them to drive meaningful interactions, deepen
relationships, and create better outcomes for individuals and
businesses. One of the world’s top 10 public SaaS companies, and a
market leader in unified communications and collaboration, identity
and access management, and customer engagement and support
solutions, LogMeIn has millions of customers spanning virtually
every country across the globe. LogMeIn is headquartered in Boston,
Massachusetts with additional locations in North America, South
America, Europe, Asia and Australia.
Media Contact Jen Mathews
jennifer.mathews@logmein.com 617-279-2443
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