Upcoming ISG Provider Lens™ report will
examine providers helping a growing number of companies transform
their IT using public clouds
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining providers of public cloud-based infrastructure,
services and digital transformation for enterprises.
The study results will be published in a comprehensive ISG
Provider Lens™ report, called Public Cloud — Solutions &
Services 2022, scheduled to be released in December. The report
will cover companies offering services including digital
transformation consulting, hyperscale infrastructure and platform
services, managed services and cloud FinOps, the emerging
technology for controlling cloud costs.
Enterprise buyers will be able to use information from the
report to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
Public cloud use by enterprises is growing exponentially, due in
part to fast-growing investments in enterprise digital
transformation, heightened cybersecurity concerns and a need for
more automation. Enterprises continue to partner with IT service
providers for transformations using major hyperscalers, such as
AWS, Microsoft Azure and Google Cloud Platform.
As public cloud infrastructure providers mature, both
enterprises and service providers are shifting their focus from
physical hardware to digital platforms and applications, including
infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS)
and software-as-a-service (SaaS).
“The public cloud services market is rapidly growing and
changing,” said Jan Erik Aase, partner and global leader, ISG
Provider Lens Research. “Enterprises should always be evaluating
providers at the global level in terms of security and services
offered.”
ISG has distributed surveys to more than 200 public cloud
solution and service providers. Working in collaboration with ISG’s
global advisors, the research team will produce six quadrants
representing the digital services and products the typical
enterprise is buying, based on ISG’s experience working with its
clients. The six quadrants to be covered are:
- Consulting and Transformation Services, evaluating
service providers and integrators that offer enterprise clients
consulting and transformation services for public cloud
engagements.
- Managed Public Cloud Services, assessing service
providers and integrators offering managed application and
infrastructure services on public cloud infrastructure such as AWS,
Azure and Google Public Cloud.
- Hyperscale Infrastructure and Platform Services,
covering providers of virtual compute resources, middleware and
software in public cloud environments with on-demand, web-centric
interfaces. These services may include IaaS, PaaS or SaaS.
- SAP HANA Infrastructure Services, evaluating IaaS
providers offering the types of cloud infrastructures best suited
to host SAP’s software portfolio, with an emphasis on SAP S/4HANA
workloads and large-scale HANA databases.
- Secure Enterprise Filesharing Services, assessing
vendors of enterprise-grade filesharing platforms in public cloud
environments that let users store and access data via a browser,
desktop or mobile application through a SaaS model.
- Cloud FinOps Platforms, covering independent software
vendors offering cloud financial management solutions to control
expenses across multiple public clouds. Key capabilities include
maintaining financial accountability for the cloud services used by
different functional teams and lines of business.
Geographically focused reports from the study will cover the
global public cloud market and examine products and services
available in the U.S., Australia, Brazil, France, Germany, the
Nordics, Switzerland, the U.K. and the U.S. Public Sector. ISG
analysts Shashank Rajmane, Pedro Maschio, Mirza Iqbal, Wolfgang
Heinhaus, Ian Puddy, Phil Hassey, Bruce Guptill, Chandra Shekhar
Sharma, Rahul Sengupta and Gabriel Sobanski will serve as authors
of the report.
An archetype report will also be published as part of this
study. This report, unique to ISG, is the study of typical buyer
types of contact center services as observed by ISG advisors.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as public cloud providers can contact ISG and ask to be
included in the study.
All 2022 ISG Provider Lens™ evaluations now feature new and
expanded customer experience (CX) data that measures actual
enterprise experience with specific provider services and
solutions, based on ISG’s continuous CX research. Enterprise
customers wishing to share their experience about a specific
provider or vendor are encouraged to register here to receive a
personalized survey URL. Participants will receive a copy of this
report in return for their feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220714005513/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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