By Deepa Seetharaman and Georgia Wells
Facebook Inc. plans to launch a dating feature on its platform,
in an unexpected push into a new business even as the social-media
giant battles questions about how it handles users' data and
privacy.
Chief Executive Mark Zuckerberg announced the new service
Tuesday at an annual developer conference in which he pledged that
Facebook would continue to innovate while also addressing myriad
challenges related to its legacy businesses.
The announcement punished shares of Match Group Inc., which with
such brands as Tinder, OkCupid and Match.com dominates the
online-dating market. Match's share price dropped 22%, while its
majority owner, IAC/InterActiveCorp, lost more than 17%. eHarmony,
another big player in online dating, isn't publicly traded,
Facebook's dating feature will be targeted at what Mr.
Zuckerberg said are some 200 million Facebook users who identify as
single. The feature will require users to opt in, he said, and was
designed with privacy in mind.
Mr. Zuckerberg didn't say whether the service would be free but
Facebook doesn't offer any paid products currently. Most dating
apps are free to try, but offer extra services for a fee. Some,
like eHarmony, make money from subscriptions.
The competition jabbed at Facebook on Tuesday, alluding to the
social network's recent challenges.
"We're surprised at the timing given the amount of personal and
sensitive data that comes with this territory," Match Group CEO
Mandy Ginsberg said.
"Their product could be great for U.S.-Russia relationships,"
said IAC chief Joey Levin, in an apparent reference to the ways
Russian actors used Facebook in an attempt to sow discord in the
U.S. around the time of the 2016 presidential election.
During his keynote remarks at the developer conference, Mr.
Zuckerberg acknowledged the mounting concerns among many users,
regulators and academics about the way the social network is
shaping the world. He said Facebook was working hard to stamp out
abuses of its platform, but also defended its larger mission to
connect people.
"The world would lose if Facebook went away," Mr. Zuckerberg
said at the gathering, called F8, in San Jose, Calif.
This year's conference took a more serious tone compared with
the broad and brash promises of years past. The announcements
mostly drew tepid applause from developers, which typically could
be counted on for more boisterous appreciation.
In his remarks, Mr. Zuckerberg said Facebook was slow to
recognize in 2016 that its platform was under attack by
Russian-backed actors and touted recent steps Facebook has taken to
stamp out efforts to influence elections. "We will never be
unprepared for this again," he said.
But he also reiterated a common refrain among Facebook
executives that the company doesn't need to refrain from creating
products in order to protect users' privacy.
"This is how we're thinking about our responsibility: to keep
people safe and also to keep building," Mr. Zuckerberg said toward
the end of his remarks. "We will keep building."
Facebook's new dating feature will be for fostering "real,
long-term relationships -- not just hookups," Mr. Zuckerberg
said.
The company said those using the dating service could browse
coming events, such as concerts, and see if others using the
feature plan to attend, Facebook's head of product, Chris Cox,
said. The messaging system for the dating profiles will be
independent of Facebook's Messenger app.
Users' dating profiles will be distinct from their Facebook
profiles and what people do within the dating feature won't be
shared with friends or through the news feed, the company said.
Facebook's push into online dating demonstrates how mainstream
meeting people online has become. When the first large internet
dating websites launched in the late '90s and early 2000s, the
stigma attached to finding people on websites led many couples who
met online to pretend they had met in other venues, such as
bars.
Now 15% of U.S. adults say they have used online dating sites or
mobile dating apps, according to a study from Pew Research Center.
Dating services in the U.S. make about $3 billion a year in sales,
according to IbisWorld, an industry research firm.
Part of the challenge for startups building online-dating apps
is attracting enough singles to their networks to be able to pair
people based on specific preferences, said Mark Brooks, an analyst
and consultant in the dating industry. Facebook's vast number of
users could make it daunting for future dating startups to convince
investors to fund their ideas.
"I think it could be game over for the dating industry as we
know it," Mr. Brooks said.
Write to Deepa Seetharaman at Deepa.Seetharaman@wsj.com and
Georgia Wells at Georgia.Wells@wsj.com
(END) Dow Jones Newswires
May 01, 2018 18:27 ET (22:27 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
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