ERIE, Pa., Jan. 14, 2015 /PRNewswire/ -- Going to class just
got a whole lot cooler.
Executives at Erie Insurance (NASDAQ: ERIE) cut the ribbon today on the company's
new state-of-the-art Technical Learning Center – a hands-on claims
training facility that features 14 vehicle bays, a three-story
model home made from 400 different building materials, and other
training aides. The 52,000-square-foot space will serve as a giant
interactive classroom for employees and agents to get an up-close
look at property damage sustained to vehicles, homes and
businesses.
ERIE employees, media and
invited guests got the first look at the hands-on facility, which
features a full-size house with an attic and basement, as well as
sprinkler and building material work stations. It also includes
vehicle equipment stations with lifts, frame repair stations, wheel
alignment machines, and prep and paint booths.
"Our claims service is the cornerstone of our business. While
home and auto technology is always changing, our commitment to
being 'Above All in Service' is constant," said Erie Insurance's
Executive Vice President of Services Chip
Dufala. "This training facility will enable employees to
touch, feel, build, and get a firsthand look at damage they will
encounter in the field. That makes for better learning – and,
ultimately, a better customer experience."
"This Technical Learning Center sets Erie Insurance apart as a
company committed to innovation – innovation that, year after year,
powers the best claims service in the business," said Dufala. "What
employees learn here will enable them to make better claims
decisions and provide improved service to our customers."
President and Chief Executive Officer Terrence Cavanaugh added, "This new facility
represents the most ambitious education initiative in ERIE's history, and I'm proud of that. It
means we are offering our Employees more opportunities to grow as
individuals in the jobs that they have today, as well as preparing
them for the skills they'll need tomorrow."
The new facility also includes an installation by found-object
artist Michelle Stitzlein who
recreated the ERIE logo from
repurposed automotive and building materials.
The ribbon-cutting ceremony at the Technical Learning Center was
part of a year-long celebration at Erie Insurance which celebrates
its 90th anniversary in 2015.
According to A.M. Best Company, Erie Insurance Group, based
in Erie, Pennsylvania, is the 11th
largest homeowners insurer and 12th largest automobile insurer in
the United States based on direct
premiums written and the 16th largest property/casualty insurer in
the United States based on total
lines net premium written. The Group, rated A+ (Superior) by A.M.
Best Company, has more than 4.9 million policies in force and
operates in 12 states and the District of
Columbia. Erie Insurance Group is a FORTUNE 500 and Barron's
500 company. Erie Insurance is proud to have received the J.D.
Power award for "Highest in Customer Satisfaction with the Auto
Insurance Purchase Experience" two years in a row. ERIE has also been recognized by Forbes as one
of America's 50 Most Trustworthy Financial Companies and is on
the list of Ward's 50 Group of top performing insurance companies,
which analyzes the financial performance of 3,000 property and
casualty companies and recognizes the top performers for achieving
outstanding results in safety, consistency and financial
performance over a five-year period (2009-2013).
News releases and more information about Erie Insurance Group
are available at www.erieinsurance.com.
https://www.erieinsurance.com/about-us/newsroom/press-releases/2015/technical-learning-center
Related Links:
Erie Insurance opens state-of-the-art
training center
Slideshow: ERIE Debuts New Technical Learning Center
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SOURCE Erie Insurance