Uber Health and Cerner Announce Plan to Help Consumers Gain Easier Access to Medical Appointments
October 28 2019 - 11:00AM
Today, Uber Health and Cerner Corporation (Nasdaq: CERN), a global
health platform and innovation company, announced the two companies
will work together to help reduce transportation barriers that can
lead to delayed care, poor management of chronic conditions and
declining health outcomes for patients. With this agreement,
providers can license Uber Health’s non-emergency transportation
solutions, which can be added into the Cerner electronic
health record (EHR) and directly into the hands of providers to
help them more effectively manage challenges their patients face.
“Joining forces with Cerner marks a new chapter for Uber Health
and our mission to provide accessible, efficient transportation for
patients and caregivers,” said Dan Trigub, Head of Uber Health.
“Reliable transportation to and from appointments can help reduce
operating costs, patient no-show rates and help improve patient
outcomes. Our goal is to simplify the way healthcare providers can
access transportation options — and our work together will
accomplish just that.”
An estimated 3.6 million patients reportedly cannot access
healthcare due to lack of transportation, which can lead to more
emergency room visits and hidden costs for patients, caregivers,
providers and insurers. Incorporating social needs directly into
existing advanced health care technology can help solve for missed
appointments and delayed treatment. With this agreement, providers
will be able to license from Uber Health the tools to book
transportation directly from the Cerner EHR. A patient’s
information – name, phone number and pick-up address – will
auto-populate from Cerner technology directly into a ride request
with Uber.
“Our work with Uber Health will give health systems more
resources to address some of their patient’s challenges in
accessing the healthcare they need,” said John Gresham, Senior Vice
President of Health Networks, Cerner. “Building on more than 40
years of healthcare expertise, Cerner is taking on some of the
industry’s biggest challenges to help improve access to healthcare,
create better health outcomes and lower costs for patients and
health systems.”
Uber Health launched in March 2018 to broaden Uber for
Business’s suite of enterprise solutions and support its vision to
meet the transportation needs of businesses across industries. By
leveraging Cerner’s platforms and solutions – containing the health
information of approximately 200 million people and accessed daily
by millions of clinicians – healthcare providers can reinvest
resources into care.
“Uber Health has helped BayCare to improve continuity of care
for our patients,” said Craig Anderson, Director of Innovation at
BayCare, a Cerner client. “Patients who have received
transportation via Uber have expressed how helpful it has been due
to the timeliness of the driver’s arrival. Specifically, when
looking at hospital throughput, Uber Health has been a tremendous
asset to BayCare. Our ‘discharge order to door’ time has improved
by 65 minutes due to our ability to provide an Uber ride for
patients that are in need.”
Uber Health’s app will soon be available for integrated use with
Cerner’s EHR for U.S. providers, where Uber services are available.
For more information, please visit our site.
About CernerCerner’s health technologies
connect people and information systems at more than 27,500
contracted provider facilities worldwide dedicated to creating
smarter and better care for individuals and communities. Recognized
globally for innovation, Cerner assists clinicians in making care
decisions and assists organizations in managing the health of their
populations. The company also offers an integrated clinical and
financial system to help manage day-to-day revenue functions, as
well as a wide range of services to support clinical, financial and
operational needs, focused on people. For more information, visit
Cerner.com, The Cerner Blog or connect on Facebook, Instagram,
LinkedIn, Twitter or The Cerner Podcast.
Cerner Media Contacts:Austin
Cozzolino, Public Relations, (816) 786-2154,
Austin.Cozzolino@cerner.com
About Uber HealthUber Health is
a HIPAA-secure solution that allows healthcare providers,
non-emergency medical transportation brokers, and others within the
continuum of care to arrange rides for those who need it most. Uber
Health helps reduce barriers to care and supports improved health
outcomes by delivering more efficient, flexible, and transparent
mobility solutions. Over 1,000 healthcare organizations like ALC
Solutions, Cerner, Boston Medical Center, and MedStar trust Uber
Health to provide reliable transportation to those they care for.
For more, visit uberhealth.com.
Uber Health Media Contact: press@uber.com
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