Saviynt Implements Bridgeline’s HawkSearch
February 01 2024 - 8:30AM
Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of marketing
technology software, announced today the launch of HawkSearch
within Saviynt's customer support portal. Saviynt, a leader in
cloud identity and access governance, has integrated HawkSearch to
improve its internal site search capabilities.
HawkSearch will bolster Saviynt's growth strategy with its
AI-powered search, designed to offer a more personalized user
experience. The integration includes a custom connector and a
federated search model, enabling HawkSearch to index data from
several third-party sources. This approach improves Saviynt’s
ability to offer precise search results and enhanced user
navigation across many information repositories within its customer
support portal.
Saviynt's website now uses HawkSearch's functionalities,
including the Rapid UI, which offers control over the site's
appearance and functionality. This feature, along with HawkSearch's
Autocomplete, provides users with suggested keywords and matching
content, enriching the search experience. For example, users
searching for specific solutions on Saviynt’s website can find
relevant products or information, such as “cloud access governance
tools” or “identity compliance solutions,” through intuitive search
prompts.
Ari Kahn, CEO of Bridgeline Digital, commented on the
achievement: "Our partnership with Saviynt demonstrates our ability
to adapt and deliver solutions in an evolving landscape. The launch
of HawkSearch within Saviynt's support portal enhances their
capabilities and underscores the effectiveness of our search
technology in meeting diverse client needs."
About Bridgeline DigitalBridgeline helps
companies grow online revenue by increasing traffic, conversion
rates, and average order value. To learn more, please visit
www.bridgeline.com.
Contact:Danielle ColvinSVP of MarketingBridgeline
Digitalpress@bridgeline.com
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