Configurable, low-code Appian Connected Claims can be
deployed in weeks to improve customer experience, optimize
processes, and compliment core modernization strategies
MCLEAN, Virginia, Oct. 14, 2020 /PRNewswire/ -- As part of
today's AppianEUROPE20 virtual conference, Appian (NASDAQ: APPN)
unveiled Appian Connected Claims for insurers. The suite of
integrated, modular applications is designed to reduce the
operational complexity of insurance claims with a configurable
approach that delivers real-time, full visibility into the claims
lifecycle.
Appian Connected Claims enables insurers to unify data from
their existing claims systems and databases (without migrating the
data) to create a single 360-degree view of the customer and the
claim. This new visibility addresses gaps and inefficiencies in
their current claims processes. The result is faster claims
settlement, and a superior customer experience, while reducing the
cost of claims processing and accelerating time to close.
Appian Connected Claims is fast to implement and configurable
because it is built on the Appian Low-code Automation Platform. It
can leverage all of the Appian platform's capabilities, including
Appian Intelligent Document Processing (IDP) and Robotic Process
Automation (RPA). IDP saves thousands of person-hours per year by
eliminating manual form intake, using AI to convert unstructured
data locked in forms into structured data without human
intervention. Appian RPA uses bots to access non-API legacy systems
and accelerate data retrieval and updates across back-end
systems.
Appian is a software leader in the insurance industry vertical.
Six of the top ten global insurance organizations are Appian
customers. Appian is also recognized as a leader in software for
insurance companies by industry analysts. In The Forrester Wave™:
Insurance Agency Portals, Q3 2020, Appian received the highest
scores among all vendors in the Strategy and Current Offering
categories, and in The Forrester Wave™: Automated Life Insurance
Underwriting Systems, Q4 2019, the industry analyst noted, "Appian
stands apart because of its robust process and case management
focus."
Appian Connected Claims presents a superior alternative to
costly rip-and-replace and build-from-scratch approaches,
providing:
- Data unification across all underlying systems and databases
through Appian no-code integration that eliminates the need to
migrate any enterprise data
- Full 360-degree visibility, enabling partners and external
parties to directly engage and collaborate in the claims
process
- Reduction of claims leakage by enabling insurers to standardize
and automate processes across their entire enterprise
- Fast deployment in weeks through easy low-code
configuration
"Claims optimization is a constant focus for insurers," said
Michael Heffner, Vice President of
Solutions and Industry Go To Market at Appian. "Current market
conditions make it more urgent than ever to address the
inefficiencies and lost dollars caused by gaps in processes. Appian
Connected Claims unifies data, reduces operational complexity, and
puts easy change controls directly in the hands of the
insurer."
For more information on Appian Connected Claims, visit
www.appian.com/connected-claims.
About Appian
Appian provides a low-code automation platform that accelerates
the creation of high-impact business applications. Many of the
world's largest organizations use Appian applications to improve
customer experience, achieve operational excellence, and simplify
global risk management and compliance. For more information,
visit www.appian.com.