Atlantis Casino Resort Spa – Reno Selects Agilysys IG Buy To Streamline Buffet Reservations And Ensure Social Distancing
September 22 2020 - 8:31AM
Business Wire
Customer Expands Partnership with Agilysys to
Eliminate Buffet Lines & Accelerate Guest Service
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Atlantis Casino Resort Spa in Reno, NV has expanded
its existing relationship with Agilysys through the addition of its
innovative IG Buy kiosk for buffet reservations and payment at its
popular Toucan Charlie's Buffet & Grille.
A longtime user of Agilysys’ award-winning Agilysys InfoGenesis
POS, Agilysys Pay payment gateway, Agilysys LMS PMS, Agilysys SWS
inventory & procurement, and Agilysys DataMagine document
management solutions, Atlantis looked to Agilysys for assistance in
solving their buffet social distancing challenge. Agilysys is
helping Atlantis eliminate buffet lines with a robust kiosk
reservation system that enables patrons to easily select the buffet
dining time of their choice and pay for their order using kiosks
that can be located anywhere on property.
With IG Buy, Atlantis enables guests to enjoy the casino and
other amenities while they wait for their chosen dining time. By
providing a socially distanced guest reservation experience,
combined with the buffet Culinary Team directly serving buffet
guests, Atlantis has been able to accelerate service while safely
keeping their popular buffet open.
“The health and safety of our Guests and Team Members is our top
priority,” said Atlantis Casino Resort Spa Corporate Director of
Food and Beverage, Chira Pagidi. “By eliminating buffet lines, the
IG Buy reservation kiosks have been very popular with our patrons
and have streamlined the buffet dining experience. And with IG
Buy’s InfoGenesis POS integration, the solution helps provide a
seamless guest experience.”
Recognized for luxurious accommodations, dynamic casino action,
TripAdvisor’s Top Ranked Restaurants and Reno’s only Forbes Travel
Guide Four-Star Spa, Atlantis Casino Resort Spa is a AAA Four
Diamond resort destination, thoughtfully designed for relaxation,
celebration and rejuvenation.
“We are excited about our expanding relationship with Atlantis,”
said Jeba Kingsley, Vice President of Professional Services at
Agilysys. “IG Buy for buffet reservations is a unique solution in
the gaming industry and is already delivering value while providing
a virtually contactless guest experience. We are proud to be a
partner of Atlantis Casino Resort Spa, and we look forward to
helping facilitate a safe, comfortable and more efficient guest
experience with our rapid product innovation and world class
customer service.”
IG Buy For Buffet - a self-service buffet reservation and
payment kiosk that eliminates buffet lines while lengthening gaming
time. By allowing guests to select their preferred dining time and
pay for their order on a kiosk, they can continue to play or enjoy
other property amenities while they wait for their spot at the
buffet. And without long lines, the solution helps ensure guest
safety through contactless social distancing. For other food
outlets, IG Buy also offers a complete kiosk food ordering and
payment system with support for full menus with item images,
interactive item modifications and multiple payment methods.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, healthcare, and sports and
entertainment. Agilysys offers the most comprehensive software
solutions in the industry, including point-of-sale (POS), property
management (PMS), inventory and procurement, payments, and related
applications, to manage the entire guest journey. Agilysys is known
for its leadership in hospitality, its broad product offerings and
its customer-centric service. Some of the largest hospitality
companies around the world use Agilysys solutions to help improve
guest loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across the Americas, Europe, the
Middle East, Africa, Asia-Pacific, and India with headquarters
located in Alpharetta, GA.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200922005591/en/
Media: Robert Shecterle, Agilysys, Inc., 770-810-6046,
robert.shecterle@agilysys.com
Investors: Jessica Hennessy, Agilysys, Inc., 770-810-6116,
Jessica.hennessy@agilysys.com
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