Reimagined Supply Chains Emerge From Global Crisis as Enterprises Focus on Data Insights to Mitigate Risk
January 19 2021 - 9:00AM
Business Wire
- Orange survey highlights opportunities to future-proof supply
chains
- Success will depend on real-time data insights, agility and
digitalization
New research from Orange Business Services found that the supply
chains in 40% of multinational corporations were unable to cope
with the crisis created by the pandemic. The survey of 320
enterprises, focusing on the manufacturing, transport and logistics
sectors, revealed that the global crisis has dramatically changed
attitudes to risk.
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If actions by organizations follow their
ambition, digitally-driven sustainability management programs will
become near universal within two years. Credit Orange Business
Services
Some 83% of respondents said they are more aware of supply chain
risks, such as raw material shortages, manufacturing shutdowns, or
transport blockages, than twelve months ago. The pandemic has woken
them up and made them realize they need more speed, agility and
innovation to cope with change. Building resilience and
sustainability into supply chains through digitalization and
real-time data insights is a priority for transformation strategies
and essential to the survival of many companies.
Reinforcing the supply chain Nearly eight in 10 say they
have accelerated their digital supply chain strategies. In
addition, almost 50% of companies surveyed said they are now
looking at overhauling risk procurement and risk management
strategies within the next two years. Automation is also set to
increase in prominence to handle rapidly changing demand levels.
Currently 42% of enterprises surveyed say they are using automation
to manage risks, and this will double over the next two years.
Two out of five respondents to the survey said their supply
chain could not cope at the height of the crisis. Technological
enablers, including artificial intelligence (AI), cloud, 5G and big
data analytics will now play important roles in strengthening
supply chains through enhanced planning and execution. Collecting
and sharing real-time data will improve efficiencies and visibility
across the entire supply chain, while supporting relationships
between suppliers and manufacturers for smart decision making.
“The global health emergency has made organizations accept the
fragility of their ecosystems. Critical gaps must be plugged to
ensure end-to-end visibility on a global scale and minimize the
risk to the business. Digital technologies and capabilities are the
key in allowing enterprises and their partners to reimagine their
supply chain securely,” said Kristof Symons, executive vice
president, International, Orange Business Services. “Digitalization
and data collection will also be primary enablers to become more
sustainable and save costs as well as the planet,” added
Symons.
Reenergizing sustainability programs Although the crisis
has pushed sustainability down the corporate agenda, the survey
still had 59% of respondents saying that not running an ethical and
sustainable business was a significant business risk affecting
their bottom line. Smart factories can realize a 30% saving in
energy costs, for example.
Moving forward, 85% of respondents said their business is
investing to become more sustainable. This includes new data
collection technologies to give better insight into sustainability
metrics and managing and controlling factors such as energy
usage.
“The pandemic will stop, somehow. But climate change,
sustainability – those trends and risks are here for the next few
decades,” explains Erwin Verstraelen, CDO and CIO at the Port of
Antwerp. “For example, The European Green Deal is going to put more
pressure on all stakeholders to identify the origins of emissions
and minimize their environmental footprint. The supply chain is an
important element of that.”
If actions by organizations follow their ambition,
digitally-driven sustainability management programs will become
near universal within two years.
The report, Real-time Intelligence and the Future of Supply
Chains surveyed 320 senior executives from multinationals across 18
countries between August and October 2020. The survey was carried
out for Orange Business Services by independent research group
Longitude, a Financial Times company.
About Orange Business Services Orange
Business Services is a network-native digital services company and
the global enterprise division of the Orange Group. It connects,
protects and innovates for enterprises around the world to support
sustainable business growth. Leveraging its connectivity and system
integration expertise throughout the digital value chain, Orange
Business Services is well placed to support global businesses in
areas such as software-defined networks, multi-cloud services, Data
and AI, smart mobility services, and cybersecurity. It securely
accompanies enterprises across every stage of the data lifecycle
end-to-end, from collection, transport, storage and processing to
analysis and sharing.
With companies thriving on innovation, Orange Business Services
places its customers at the heart of an open collaborative
ecosystem. This includes its 27,000 employees, the assets and
expertise of the Orange Group, its technology and business
partners, and a pool of finely selected start-ups. More than 3,000
multinational enterprises, as well as two million professionals,
companies and local communities in France, put their trust in
Orange Business Services. For more information, visit
www.orange-business.com or follow us on LinkedIn, Twitter and our
blogs.
Orange is one of the world's leading telecommunications
operators with revenues of 42 billion euros in 2019 and 257 million
customers worldwide at 30 September 2020. Orange is listed on the
Euronext Paris (ORA) and on the New York Stock Exchange (ORAN). In
December 2019, Orange presented its new "Engage 2025" strategic
plan, guided by social and environmental accountability. While
accelerating in growth areas, such as B-to-B services and placing
data and AI at the heart of innovation, the entire Orange Group
will be an attractive and responsible employer.
Orange and any other Orange product or service names included in
this material are trademarks of Orange or Orange Brand Services
Limited.
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version on businesswire.com: https://www.businesswire.com/news/home/20210119005471/en/
Press: Elizabeth Mayeri, Orange Business Services,
elizabeth.mayeri@orange.com, +1 212 251 2086
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