Stream Receives 2010 MVP Quality Award from Customer Interaction Solutions® Magazine
March 28 2011 - 12:48PM
Business Wire
Stream Global Services, Inc., (NYSE/AMEX: SGS), a leading
business process outsource (BPO) service provider specializing in
customer relationship management for Fortune 1000 companies, today
announced that it has been named a recipient of a 2010 MVP Quality
Award from Technology Marketing Corporation’s (TMC®) Customer
Interaction Solutions® magazine. Customer Interaction Solutions has
been the leading publication in CRM, call centers and teleservices
since 1982™.
Customer Interaction Solutions presents its MVP Quality Awards
annually to companies that demonstrate the utmost commitment to
quality, excellence and customer service. Gold, silver and bronze
MVP Quality Awards are given to the leading contact center industry
standouts in various categories. Stream was recognized for its
quality excellence in the category of “B-to-B and B-to-C Integrated
Inbound/Outbound” customer service.
“We are honored to have Stream’s exceptional quality practices
recognized for the second year in a row by such a highly regarded
industry publication as Customer Interaction Solutions,” said Kathy
Marinello, Stream’s Chairman and CEO. “Quality is an integral
component of every service and support program that Stream
implements for its clients, and this recognition reinforces our
commitment to being the Provider of Choice for all of our
clients.”
“It is my pleasure to present Stream Global Services with a
Silver MVP Quality Award for their excellence in taking and
improving quality measures,” said Rich Tehrani, CEO, TMC. “I extend
my congratulations to all the outstanding individuals within Stream
whose combined efforts have contributed to raising their marketing
via phone practices to the forefront of the industry.”
The 18th Annual MVP Quality Award winners have been published in
the February 2011 issue of Customer Interaction Solutions magazine,
www.cismag.com.
About Stream Global Services, Inc.
Stream Global Services is a leading business process outsource
(BPO) service provider specializing in customer relationship
management including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world’s leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 locations in 22
countries with the ability to support more than 35 languages.
Stream continues to expand its global presence and service
offerings to increase revenue, improve operational efficiencies and
drive brand loyalty for its clients. To learn more about the
company and its complete service offering, please visit
www.stream.com.
About Customer Interaction Solutions:
Since 1982, Customer Interaction Solutions (CIS) magazine has
been the voice of the call/contact center, CRM and teleservices
industries. CIS magazine has helped the industry germinate, grow,
mature and prosper, and has served as the leading publication in
helping these industries that have had such a positive impact on
the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices,
in-depth lab reviews and the recognition of the innovative leaders
in management and technology through our highly valued awards,
Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry.
Please visit www.cismag.com.
About TMC:
Technology Marketing Corporation (TMC) is a global, integrated
media company helping clients build communities in print, in
person, and online. TMC publishes Customer Interaction Solutions,
INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH
Spotlight magazines. TMC is the producer of ITEXPO, the
world’s leading B2B communications event. TMCnet.com, which is read
by two million unique visitors each month, is the leading source of
news and articles for the communications and technology industries.
In addition, TMC runs multiple industry events: 4GWE; Smart Grid
Summit; M2M Evolution; Cloud Communications Summit; Social CRM
Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx;
Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more!
Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
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