Stream Names Brian Delaney as Executive Vice President & Chief Operating Officer

Stream Global Services, Inc., (NYSE AMEX: SGS), a leading, global business process outsource (BPO) service provider specializing in customer relationship management services for Fortune 1000 companies, today announced that it has appointed Brian Delaney as Executive Vice President and Chief Operating Officer (COO). Mr. Delaney will be responsible for overseeing all of Steam’s operational processes in its 50 locations across 22 countries.

A proven leader in the customer service and outsourced call center industry, Mr. Delaney brings more than 20 years senior management and operational experience to Stream. He comes to the company most recently from DISH Network, a leading satellite TV provider, where he served as Senior Vice President of Operations – overseeing all of DISH’s customer support programs for more than 14 million customers.

Prior to his tenure at DISH, Mr. Delaney held several senior management positions at TeleTech, a leading BPO provider specializing in customer care. Most recently, he served as TeleTech’s Chief Operations Officer, where he was responsible for delivering improved profitability across TeleTech’s 55,000 service professionals located in 45 global service centers.

“We are thrilled to welcome an executive of Brian’s caliber to our already strong management team,” said Kathy Marinello, Stream’s Chairman and CEO. “His vast experience in the customer care industry, combined with his proven operational acumen and focus, will be a great asset to our company, and will be instrumental in enabling us to continue to provide excellent service to our clients.”

For more information on Stream and its complete offering of sales, customer care and technical support solutions, please visit http://www.stream.com

About Stream Global Services, Inc.

Stream Global Services is a leading business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 locations in 22 countries supporting more than 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.

Stream Global Services, (AMEX:SGS)
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