RNS Number:8050O
Intec Telecom Systems PLC
19 August 2003



     Intec Telecom Systems PLC - Unaudited results for the nine months ended 
                                30 June 2003



EBITDA up 225% to #2.6 million; operating cash inflow increased to #5.5 million



Intec Telecom Systems PLC ("Intec" or "the Company"), a leading provider of
telecoms Operations Support Systems ("OSS"), is pleased to announce its
unaudited results for the nine months ended 30 June 2003. Substantial
improvements in operating expenses compared to the equivalent period in 2002 ("
9m 2002"), combined with revenues that have proved robust in a difficult and
competitive business environment, have allowed the Company to approximately
triple EBITDA profitability and to deliver positive operating cashflow of #5.5
million. Adjusted earnings per share ("EPS") has also increased to earnings of
0.53p (9m 2002 - adjusted loss per share of 0.66p.)



The final quarter of 2003 has begun well, with a number of important new deals
already signed after the quarter end.  Although we are still subject to many
external factors and new business remains to be closed, current visibility
allows us to be cautiously confident, as in previous years, of meeting full year
expectations.





HIGHLIGHTS



  * Nine months' revenues of #33.2 million (9m 2002: - #34.1 million) despite
    the impact of significant depreciation of the US Dollar affecting  46% of
    revenues.
  * 225% increase in earnings before interest, tax, depreciation, and
    amortisation ("EBITDA") to #2,596,000 (9m 2002: #800,000).
  * Positive operating cashflow of #5.5 million (9m 2002: inflow of #0.8
    million) - the year to date cash inflow is twice the 2002 full year figure.
  * Adjusted earnings per share of 0.53 pence (9m 2002: adjusted loss per
    share of 0.66 pence).
  * Recurring revenue, up 22% compared to the same period in 2002, now
    represents 53% of turnover.
  * Loss before tax was #3.9 million (9m 2002: loss of #12.8 million), after
    amortisation of goodwill and intangible assets of #5.3 million (9m 2002:
    #12.2 million) and depreciation of #1.4 million (9m 2002: #1.3 million).
  * 71 new name customers, including 31 from the acquisition of the Settler
    business from Ericsson.
  * Customer installations reach 476 with important wins in Australia, China,
    Colombia, the Czech Republic, India, Ireland, Italy, Jamaica, South Africa,
    Venezuela, the UK and the US.
  * Intec remains fully funded with cash and cash equivalent investments
    increased to #14.0 million (30 June 2002: #11.8 million) after payment of
    #3.1 million for the Settler business.
  * Intec wins "Telestrategies Mediation Excellence Award" for second year
    running in June.



"Intec has remained focused on its objective of improved operating performance
in a market that remains competitive, price-sensitive and capex-constrained,"
says Intec's Executive Chairman, Mike Frayne. "We have been able to improve
sales productivity, cut administrative costs, and increase development group
efficiency while sustaining overall revenues. Another strong quarter of cash
flow performance and improved earnings per share demonstrate the success of our
strategy in the current market."



"Intec continues to develop as a business, both in its operating performance and
in its internal processes. In the current market our focus is on the best
possible business performance today, combined with investment in key areas for
the future," adds Chief Executive, Kevin Adams. "We have won some very important
deals in the period, beating off strong competition and increasing our market
share."







For further information:


Kevin Adams, CEO

Intec Telecom Systems PLC

+44 (0) 1483 745800

kevin.adams@intec-telecom-systems.com


Andrew Rodaway

Intec Telecom Systems PLC

+44 (0) 7768 808082

andrew.rodaway@intec-telecom-systems.com


Cubitt Consulting

Fergus Wylie/Sarah Brydon

+44 (0) 20 7367 5100

fergus.wylie@cubitt.com




Chairman's and CEO's Statement



Overview



In the first nine months of its 2003 financial year Intec has worked hard to
deliver further improvements in operating performance against the backdrop of an
OSS market which remains flat, with continuing difficult and competitive market
conditions. Intec has improved its operating efficiency in a number of areas,
particularly the principal cost contributors of distribution, development and
administration, leading to a welcome increase in EBITDA margin and adjusted
earnings per share. Operating cash inflow remains positive, and we continue to
be successful in collecting cash from our growing customer base, producing a
further strengthening of our cash position.



A total of 40 new customer contracts have been signed in the nine months under
review, in a market where new licence business is very challenging. Adding 31
customers acquired with the Settler business brings the total to 71,
representing 476 installations in around 70 countries. Total revenues for the
period amounted to #33.2 million (9m 2002: #34.1 million), a strong result given
an adverse impact of approximately 6% due to the depreciation of the US Dollar.
Despite this small revenue drop, lower operating costs produced an increase in
EBITDA of 225% to #2,596,000 (9m 2002: #800,000). Operating cash inflow was #5.5
million. This is the sixth successive quarter of positive cashflow.



The external market environment remains very competitive, with carriers still
cautious about capital expenditure, although we believe that many customers are
now reviewing investment plans and initiating new OSS projects. Intec continues
to pursue high quality opportunities in all established markets, as well
actively selling into the most active developing sectors, such as China and
Eastern Europe.



In the period Intec gained certification to the TL9000 and ISO 9001 quality
management standards for its Atlanta-based mediation development processes.
Ongoing investment in both new and existing products to ensure they remain true
market leaders remains the cornerstone of our development process. Despite
substantial growth in our product portfolio, expenditure on development has
risen only moderately, as efficiencies generated through structural and
technical changes in Product Operations continue to show benefit.



During the period we concluded the acquisition of the 'Settler' business of
Ericsson, our major competitor in the interconnect billing market. With this
acquisition Intec has expanded its base of supported customers by 31 carriers,
and acquired a new business partner in Ericsson. Technology acquired from
Ericsson has also been used to launch new products and strengthen our product
roadmap in other areas.





Operational Review



During the period under review new customers were signed in Australia, China,
Colombia, the Czech Republic, Ireland, India, Italy, Jamaica, South Africa,
Venezuela, the UK and the US. Notable recent wins included InterconnecT at
Slovak Telecom, a large replacement mediation project for a major European PTT,
and InterconnecT and InterconnecT ITU at a substantial fixed-line provider in
Australia.



Our acquisition of the 'Settler' business from Ericsson, now rebranded as
InterconnecT Settler, has taken us into a number of new markets and brought
valuable extra technical capabilities. In addition to the core Settler product,
two additional systems, InterconnecT Automated Reconciliation and InterconnecT
Optimised Routing, both based on acquired Ericsson technology, have been
successfully launched and are operating in customer sites. This acquisition is
also contributing in a valuable way to next-generation products.



In June we announced the Intec Dynamic Charging Platform (DCP), a new solution
aimed at mobile operators bringing next-generation services to their customers.
Intec DCP, which is complementary to our existing mediation solution, will allow
operators to connect a wide range of complex network systems with the billing
and rating platforms that are essential to revenue generation from complex
services such as multimedia downloads, video messaging, online gaming and
entertainment. We believe Intec DCP will be of interest to any mobile operator
wanting to bill for complex, next-generation services, and we are already in
discussion with a number of customers about this innovative and important
product.



Our core products InterconnecT and Inter-mediatE are both the subject of major
development programs aimed at ensuring they retain their technical leadership in
the marketplace. Important new versions of both products are due in the next
year. The InterconnecT family is the clear market leader worldwide, with over
275 installations. Inter-mediatE, with the award of the 'Telestrategies
Mediation Award for Excellence 2003' in June for the second year running, based
on customer testimonials, continues to be the industry's most successful
convergent mediation solution. Over 130 carriers worldwide rely on
Inter-mediatE. InterconnecT CABS CG continues to build its market share with
over 115 US operators now relying on it for access charge billing. We have
consolidated our two US service bureaus into one, with all operations now
centred in Dallas, Texas.



Acquisition update

Intec continues its long-term policy of business expansion through both organic
development and carefully evaluated and managed acquisitions. Our December 2002
acquisition of Ericsson's 'Settler' business unit, a major competitor in the
interconnect billing market, has helped us acquire a number of new customers in
recent months as well as delivering satisfactory support revenues. With the
recent move of our acquired staff to new premises in Sweden, the integration is
virtually complete.



Many other opportunities exist in the OSS market. Intec actively seeks out and
reviews candidate companies and technologies. Our criteria for pursuing these
are unchanged - high-quality companies with complementary technologies or useful
market share that we believe will strengthen the Intec business and build
long-term shareholder value.



Corporate Developments



Intec reviews its operating requirements on a continual basis to ensure we have
the staff, offices, processes and resources required to meet our business
objectives. In the current OSS marketplace, where pricing pressure and strong
competition dominate the environment, Intec has been working to ensure it gains
productivity from its asset base. All expenditure is subject to critical review,
up to Board level if necessary, to eliminate any unproductive costs. We also
strive to deploy or re-deploy staff to maximum effectiveness, with loss of
experienced people only a very last resort. On a like for like basis, Intec
staff numbers at 30 June 2003 were 490 compared to 500 at 30 September 2002.
Including 31 new staff from the Settler acquisition, total staff numbers at 30
June 2003 were 521.



Financial Review



As previously reported Intec experiences a degree of unevenness in quarterly
revenues, primarily due to long sales cycles, uncertainty in the closure dates
of new contracts, and generally challenging market conditions. Total reported
revenues, amounting to #33.2 million, are #0.99 million or 3% lower than the
equivalent nine- month period in 2002. Both periods included a figure close to
#1 million for revenues from acquired businesses. We believe that the small
variation in overall revenue is consistent with normal quarterly variations,
particularly in view of the depreciation of the US Dollar.



Licence sales of #6.0 million (18% of turnover) are lower than the #10.2 million
reported in the first nine months of 2002. New licences continue to be the most
challenging area of the OSS business, although Intec has still been able to
secure high value contracts based on a strong business proposition, and we
continue to outperform major competitors in terms of new deal flow.



Recurring revenues, which consist of support and maintenance, volume upgrades,
bureau and support business, once again increased, at #17.4 million (53%) of
turnover, up 22% from #14.3 million (42%) for nine months of 2002. This includes
a contribution of #0.9 million from the Settler business acquisition. Customer
churn remains at exceptionally low levels, with the very small number of
contract terminations we experience almost exclusively within small start-up or
merged businesses.



Professional services income, including contracted implementation and
consultancy services, has also increased  slightly to #9.7 million (29%) from
#9.6 million (28%) in 2002.



In terms of regional contribution North America and Asia Pacific have
experienced the most challenging trading conditions. Pricing pressure in the
low-cost markets of Asia, and reluctance amongst US carriers to embark on major
capex projects are the key factors. EMEA contributed 42% of turnover, North
America 35%, CALA 13%, and Asia-Pacific 10%.



Gross margin increased slightly to 68% (9 months 2002: 67%), largely reflecting
more efficient use of internal and external resources for implementations. An
18% decrease in distribution costs from #7.8 million to #6.5 million reflects,
in the main, reduced partner fee and commission payments due to reduced licence
sales.



Investment in our product portfolio remains strong at #6.9 million (9m 2002 #6.0
million). This increase reflects both the Settler development team (#0.8 million
expenditure in the period), our expanded product portfolio, and next-generation
product versions. Given these factors, overall efficiency of development effort
has increased considerably as a result of ongoing structural and technical
changes within Product Operations. For example, in a number of projects we are
sharing development effort across different products in areas such as user
interfaces.



Administrative costs decreased by 17% to #6.7 million (9m 2002: #8.1 million)
due to the depreciation of the US Dollar, continuing attention to cost control
across the business and the reassignment of senior executives to product
management.  In addition, as mentioned in our 2002 annual report, items of
non-recurring expenditure such as legal costs for the resolved BT litigation
increased our costs throughout 2002.



Goodwill amortisation charges have increased from #4.7 million in 2002 to #5.3
million in the current period, reflecting additional goodwill amortisation from
the current year Settler acquisition (amortised over four years) and the former
ICL Sims/Prospero business acquired in the second quarter of 2002.  No provision
for goodwill impairment has been considered necessary.



Operating loss of #4.1 million is a significant improvement over the #12.7
million operating loss reported in the prior period, reflecting both lower
overall costs in a number of areas and the absence of a goodwill impairment
charge. Excluding the goodwill impairment charges, operating loss was 24% lower
than the previous period.



We are pleased to report that cash and cash investments at 30 June 2003 have
increased to #14.0 million, after payment of #3.1 million (including acquisition
costs) for the Ericsson Settler business.  Positive operating cash inflows of
#5.5 million reflect ongoing improvement in cash collections and the subsequent
effect of cost control measures taken throughout the group.



Intec's annualised debtor days including maintenance renewals are 100 days
compared to 105 days as at 30 September 2002 and 109 days reported at 30 June
2002.  Successful cash collections have continued during the fourth quarter.
Collections to date are now in excess of the full year figure for 2002.



Outlook



In the nine months to 30 June 2003 Intec has focused on winning good quality new
business, sustaining and extending revenues from existing customers, and
managing costs proactively.  Despite the highly competitive telecoms marketplace
Intec has been able to deliver operating results that are well within the range
of management expectations and normal quarterly fluctuations.



Intec continues to invest in creating an expanding, world-class product
portfolio through its worldwide development organisation. With several new
products recently launched, and updated versions of core products in the
pipeline, we believe we are very well positioned for future market improvements.



The final quarter of 2003 has begun well, with a number of important new deals
signed after the quarter end.  Although we are still subject to many external
factors and new business remains to be closed, current visibility allows us to
remain cautiously confident of meeting full year expectations.





Mike Frayne, Executive Chairman

Kevin Adams, Chief Executive Officer



18 August 2003





FINANCIAL HIGHLIGHTS

9 months ended 30 June 2003


                                                              Unaudited            Unaudited              Audited

                                                         9 months ended       9 months ended           Year ended

                                                                30 June              30 June         30 September

                                                 Note              2003                 2002                 2002
                                                                   #000                 #000                 #000

Turnover                                                         33,161               34,147               47,474

EBITDA before exceptional items                  (i)              2,596                  800                3,739

Operating loss                                                  (4,115)             (12,675)             (13,325)

Basic loss per share                                            (2.25)p              (7.35)p              (7.94)p

Adjusted earnings/(loss) per share               (ii)             0.53p              (0.66)p                0.46p



Notes to the financial highlights                                  #000                 #000                 #000

(i)   Operating loss                                            (4,115)             (12,675)             (13,325)
      Depreciation                                                1,431                1,273                1,745
      Amortisation of goodwill and other                          
      intangible assets                                           5,280                4,738                7,079
      Impairment of goodwill                                          -                7,464                7,464
      Exceptional item (Poland debtor                                 
      provision)                                                      -                    -                  776
      EBITDA before exceptional items                             2,596                  800                3,739

(ii) Adjusted earnings/(loss) per share based
     on following adjusted loss after tax
      Loss after tax                                            (4,281)             (13,608)             (14,782)
      Amortisation of goodwill and other                          
      intangible assets                                           5,280                4,738                7,079
      Impairment of goodwill                                          -                7,464                7,464
      Write down of investments                                       -                  175                  321
      Exceptional item (Poland debtor                                 
      provision)                                                      -                    -                  776
      Adjusted earnings/(loss) after tax                            999              (1,231)                  858



KEY CUSTOMER DATA
                                                                 30 June        30 September               30 June

                                                                    2003                2002                  2002
                                                                  Number              Number                Number
Cumulative:
Contracted customer base                                             306                 272                   263
Contracted customers acquired                                         31                   -                     -
Total contracted customer base                                       337                 272                   263

Contracted installations                                             427                 383                   353
Contracted installations acquired                                     49                   -                     -
Total contracted installations                                       476                 383                   353



CONSOLIDATED PROFIT AND LOSS ACCOUNT

9 months ended 30 June 2003


                                                               Unaudited           Unaudited               Audited

                                                          9 months ended      9 months ended            Year ended

                                                                 30 June             30 June          30 September
                                                                                                              2002
                                                 Note               2003                2002
                                                                    #000                #000                  #000
TURNOVER
Continuing operations                                             32,230              34,147                47,474
Acquisitions                                      5                  931                   -                     -
Total turnover                                    2               33,161              34,147                47,474

Cost of sales                                                   (10,556)            (11,422)              (15,430)
GROSS PROFIT                                                      22,605              22,725                32,044

Distribution costs                                               (6,462)             (7,844)               (9,945)
Administrative expenses:
  Development expenditure                                        (6,900)             (6,043)               (8,026)
  Amortisation of goodwill and other intangible                  
  assets                                                         (5,280)             (4,738)               (7,079)
  Impairment of goodwill                                               -             (7,464)               (7,464)
  Exceptional item                                                     -                   -                 (776)
  Other administrative expenses                                  (8,078)             (9,383)              (12,079)
Total administrative expenses                                   (20,258)            (27,628)              (35,424)

OPERATING LOSS
Continuing operations                                            (3,654)            (12,747)              (13,325)
Acquisitions                                                       (461)                   -                     -

GROUP OPERATING LOSS                                             (4,115)            (12,747)              (13,325)
Share of operating loss in associate                                   -                  72                     -

Total operating loss                                             (4,115)            (12,675)              (13,325)

Amounts written off investments                                        -               (175)                 (321)
Interest receivable and similar income                               296                 395                   494
Interest payable and similar charges                                (51)               (320)                 (331)

LOSS ON ORDINARY ACTIVITIES BEFORE TAXATION                      (3,870)            (12,775)              (13,483)
Tax charge on loss on ordinary activities         3                (411)               (833)               (1,299)

LOSS ON ORDINARY ACTIVITIES AFTER TAXATION AND
RETAINED FOR THE FINANCIAL PERIOD                                (4,281)            (13,608)              (14,782)

Loss per share - basic                            4              (2.25)p             (7.35)p               (7.94)p




CONSOLIDATED STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES

9 months ended 30 June 2003
                                                               Unaudited           Unaudited               Audited

                                                          9 months ended      9 months ended            Year ended

                                                                 30 June             30 June          30 September
                                                                                                              2002
                                                                    2003                2002
                                                                    #000                #000                  #000

Loss for the financial period                                    (4,281)            (13,608)              (14,782)
Exchange translation differences arising on
Foreign currency net investments                                   (206)               (502)                 (557)
Total recognised gains and losses in the period                  (4,487)            (14,110)              (15,339)






CONSOLIDATED BALANCE SHEET

30 June 2003


                                                               Unaudited           Unaudited               Audited

                                                                 30 June             30 June          30 September
                                                                                                              2002
                                                 Note               2003                2002
                                                                    #000                #000                  #000

FIXED ASSETS
Intangible assets                                                 61,430              65,127                63,422
Tangible assets                                                    2,761               3,051                 2,910
Investments                                                          101                 331                   101
                                                                  64,292              68,509                66,433
CURRENT ASSETS
Stocks                                                                29                  80                    64
Debtors                                           6               16,912              18,232                17,965
Investments                                                        5,412                 643                 5,151
Cash at bank and in hand                                           8,633              11,152                 8,156
                                                                  30,986              30,107                31,336

CREDITORS: falling due within one year            7              (6,981)             (6,180)               (5,796)

NET CURRENT ASSETS                                                24,005              23,927                25,540

TOTAL ASSETS LESS CURRENT LIABILITIES                             88,297              92,436                91,973

Deferred income                                                  (6,523)             (5,616)               (5,766)

NET ASSETS                                                        81,774              86,820                86,207

CAPITAL AND RESERVES
Called up share capital                           8                1,906               1,881                 1,903
Share premium account                             8              238,703             238,058               238,652
Merger reserve                                    8                  249                 249                   249
Foreign exchange reserve                          8                (914)               (653)                 (708)
Profit and loss account                           8            (158,170)           (152,715)             (153,889)

EQUITY SHAREHOLDERS' FUNDS                                        81,774              86,820                86,207



RECONCILIATION OF MOVEMENT IN CONSOLIDATED SHAREHOLDERS' FUNDS

9 months ended 30 June 2003
                                                               Unaudited          Unaudited               Audited

                                                                 30 June            30 June          30 September
                                                                                                             2002
                                                                    2003               2002
                                                                    #000               #000                  #000

Loss for the financial period                                    (4,281)           (13,608)              (14,782)
Other recognised gains and losses relating to                      
the period                                                         (206)              (502)                 (557)
Issue of share capital net of associated                              
expenses                                                              54              2,737                 3,353
Movement on contingent consideration on                               
acquisitions                                                           -            (2,497)               (2,497)
Decrease in shareholders' funds                                  (4,433)           (13,870)              (14,483)
Opening shareholders' funds                                       86,207            100,690               100,690
Closing shareholders' funds                                       81,774             86,820                86,207



CONSOLIDATED CASH FLOW STATEMENT

9 months ended 30 June 2003


                                                               Unaudited            Unaudited             Audited

                                                          9 months ended       9 months ended          Year ended

                                                                 30 June              30 June        30 September
                                                                                                             2002
                                                 Note               2003                 2002
                                                                    #000                 #000                #000

Net cash inflow from operating activities        (i)               5,512                  845               2,770

Returns on investments and servicing of
finance
Interest received                                                    291                  374                 494
Interest element of finance lease rental                               
payments                                                               -                  (4)                 (4)
Interest paid and similar items                                     (46)                (315)               (327)
                                                                     245                   55                 163
Taxation
Overseas taxation paid                                             (452)                (258)               (378)
UK corporation taxation received/(paid)                                -                    2                (10)
                                                                   (452)                (256)               (388)
Capital investment
Payments to acquire tangible fixed assets                        (1,176)              (1,314)             (1,651)
Proceeds on disposal of fixed assets                                   2                   49                  59
                                                                 (1,174)              (1,265)             (1,592)
Acquisitions
Investment in subsidiaries (see note 5)                          (3,400)              (5,061)             (5,222)
Net cash acquired with subsidiaries                                                         -                   6
                                                                 (3,400)              (5,061)             (5,216)
Cash inflow/(outflow) before management of
liquid resources and financing
                                                                     731              (5,682)             (4,263)

Use of liquid resources
(Increase)/decrease in cash investments/term                       
deposits                                                           (250)                2,248             (2,252)
Payments received from escrow                                          -                   53                  52

Financing
Issue of ordinary share capital                                       54                    -                   -
New bank loan                                                        219                    -                   -
Repayment of bank loan                                             (219)                    -                   -
Capital element of finance lease rental                               
payments                                                               -                (156)               (188)
Increase/(decrease) in cash in the period       (ii),  (iii)         535              (3,537)             (6,651)
                                               



NOTES TO THE CONSOLIDATED CASH FLOW STATEMENT

9 months ended 30 June 2003


                                                               Unaudited            Unaudited              Audited

                                                          9 months ended       9 months ended           Year ended

                                                                 30 June              30 June         30 September
                                                                                                              2002
                                                                    2003                 2002
                                                                    #000                 #000                 #000
(i) Reconciliation of operating loss to net
cash inflow/(outflow) from operating
activities

Operating loss                                                   (4,115)             (12,747)             (13,325)
Depreciation                                                       1,431                1,273                1,745
Amortisation of goodwill and other intangible                      
assets                                                             5,280                4,738                7,079
Impairment of goodwill                                                 -                7,464                7,464
Loss/(profit) on disposal of fixed assets                             36                 (21)                 (25)
Decrease/(increase) in stocks                                         33                 (55)                 (39)
Decrease/(increase) in debtors                                       590                (178)                (172)
Increase/(decrease) in creditors                                   2,257                  371                   43
Net cash inflow from operating activities                          5,512                  845                2,770


(ii) Reconciliation of net cash flow to
movement in net funds

Increase/(decrease) in cash in the period                            535              (3,537)              (6,651)
Net cash outflow from decrease in debt and
lease financing                                                        -                  156                  188
Net cash (inflow)/outflow from (decrease)/
increase in liquid resources                                         250              (2,301)                2,200
Change in net funds resulting from cash flows                        785              (5,682)              (4,263)
Translation differences                                             (47)                (320)                (195)

Movement in net funds in the period                                  738              (6,002)              (4,458)
Net funds at 1 October                                            13,307               17,765               17,765
Net funds at 30 June / 30 September                               14,045               11,763               13,307



(iii) Analysis of movement in net
funds
'                                           Audited                                                      Unaudited

                                          1 October                                 Exchange               30 June

                                               2002          Cash flow              movement                  2003
                                               #000               #000                  #000                  #000

Cash in hand and at bank                      8,156                535                  (58)                 8,633
Cash investments and term deposits            5,151                250                    11                 5,412

                                             13,307                785                  (47)                14,045









Notes to the unaudited interim financial information

9 months ended 30 June 2003



1.        BASIS OF PREPARATION



The interim financial information has been prepared in accordance with
accounting policies set out in, and is consistent with, the Group's 2002
financial statements except for the taxation charge for the period, which is
based on the estimated charge for the year ending 30 September 2003.



The interim financial information is neither reviewed nor audited and does not
comprise statutory accounts for the purposes of Section 240 of the Companies Act
1985.



The abridged information for the year ended 30 September 2002 has been extracted
from the Group's statutory accounts for that period, which have been filed with
the Registrar of Companies following the 2002 Annual General Meeting.  The
auditors' report on the statutory accounts of the Group for that period was
unqualified and did not contain a Statement under either Section 237(2) or
Section 237(3) of the Companies Act 1985.



The interim financial information was approved by the Board of Directors on 18
August 2003.



2.        TURNOVER AND SEGMENTAL REPORTING




Turnover by origin                                      Unaudited                                    Unaudited

                                      9 months ended 30 June 2003                  9 months ended 30 June 2002
                                             Inter-                                       Inter-

                                 Total      segment      External             Total      segment      External
                                                         turnover                                     turnover
                              turnover     turnover                        turnover     turnover
                                  #000         #000          #000              #000         #000          #000

United Kingdom                  16,795        (250)        16,545            15,701      (1,297)        14,404
Continental Europe                  20            -            20               155            -           155
Asia-Pacific                       308            -           308             1,439            -         1,439
North America & Canada          16,524      (1,256)        15,268            17,462        (231)        17,231
South America                    1,020            -         1,020               918            -           918
                                34,667      (1,506)        33,161            35,675      (1,528)        34,147


                                                                                                      Audited

                                                                                 Year ended 30 September 2002
                                                                                          Inter-

                                                                              Total      segment     External

                                                                           turnover     turnover     turnover
                                                                               #000         #000         #000

United Kingdom                                                               21,148      (1,509)       19,639
Continental Europe                                                              166            -          166
Asia-Pacific                                                                  1,758            -        1,758
North America & Canada                                                       25,566        (600)       24,966
South America                                                                   945            -          945
                                                                             49,583      (2,109)       47,474






2. TURNOVER AND SEGMENTAL REPORTING (continued)


Turnover by destination                                       Unaudited            Unaudited              Audited

                                                         9 months ended       9 months ended           Year ended

                                                                30 June              30 June         30 September

                                                                   2003                 2002                 2002
                                                                   #000                 #000                 #000

United Kingdom                                                    3,562                2,709                3,519
Continental Europe                                                7,023                7,428                9,753
Eastern Europe                                                    2,174                1,051                1,235
Middle East                                                         387                   93                  728
Africa                                                              736                1,519                1,687
Asia-Pacific                                                      3,354                4,883                5,521
North America & Canada                                           11,638               13,219               21,058
South America                                                     4,287                3,245                3,973
                                                                 33,161               34,147               47,474


Turnover by activity                                          Unaudited            Unaudited              Audited

                                                         9 months ended       9 months ended           Year ended

                                                                30 June              30 June         30 September

                                                                   2003                 2002                 2002
                                                                   #000                 #000                 #000

Licence sales                                                     6,029               10,214               15,481

Professional services income:
   Implementation, migrations, consulting and training            7,986                7,224                8,730
   Hardware                                                          84                  165                  576
   Non-telecom custom network solutions                           1,644                2,243                2,957
                                                                  9,714                9,632               12,263

Recurring income:
   ASP Service                                                    2,509                2,012                2,761
   Volume upgrade licences                                        1,555                1,226                1,928
   Support and maintenance fees                                  13,354               11,063               15,041
                                                                 17,418               14,301               19,730

                                                                 33,161               34,147               47,474






2. TURNOVER AND SEGMENTAL REPORTING (continued)


Loss before taxation                                                    Unaudited 9 months ended 30 June 2003
                                                                       Before                           After
                                                              amortisation of                 amortisation of
                                                                     goodwill Amortisation of        goodwill
                                                                                     goodwill
                                                                         #000            #000            #000

United Kingdom                                                            632         (1,885)         (1,253)
Continental Europe                                                        132               -             132
Asia-Pacific                                                               49               -              49
North America & Canada                                                    135         (3,395)         (3,260)
South America                                                             462               -             462
                                                                        1,410         (5,280)         (3,870)



The segmental analysis of loss before taxation for the nine months ended 30 June
2003 includes intercompany interest charged from the UK to North America &
Canada of #2,510,088 (30 June 2002 - #3,114,000).




                                                                       Unaudited 9 months ended 30 June 2002
                                    Before                                                             After

                           amortisation of                                                   amortisation of

                                 goodwill,                                                         goodwill,

                            impairment and                                                    impairment and

                               exceptional  Amortisation of        Goodwill     Exceptional      exceptional

                                     items         goodwill      impairment           items            items
                                      #000             #000            #000            #000             #000

United Kingdom                         524          (1,154)         (1,684)           (175)          (2,489)
Continental Europe                     470              (7)               -               -              463
Asia-Pacific                           (1)            (330)         (5,780)               -          (6,111)
North America & Canada             (1,535)          (3,247)               -               -          (4,782)
South America                          144                -               -               -              144
                                     (398)          (4,738)         (7,464)           (175)         (12,775)




                                                                        Audited Year ended 30 September 2002
                                    Before                                                             After

                           amortisation of                                                   amortisation of

                                 goodwill,                                                         goodwill,

                            impairment and                                                    impairment and

                               exceptional  Amortisation of        Goodwill     Exceptional      exceptional

                                     items         goodwill      impairment           items            items
                                      #000             #000            #000            #000             #000

United Kingdom                         677          (2,200)         (1,684)         (1,097)          (4,304)
Continental Europe                     185             (74)               -               -              111
Asia-Pacific                           187            (420)         (5,780)               -          (6,013)
North America & Canada                 948          (4,385)               -               -          (3,437)
South America                          160                -               -               -              160
                                     2,157          (7,079)         (7,464)         (1,097)         (13,483)



Exceptional items in the year ended 30 September 2002 comprise amounts written
off investments of #321,000 and a #776,000 provision against the debtor balance
due from the  associate company in Poland.


2. TURNOVER AND SEGMENTAL REPORTING (continued)


Net assets/
(liabilities) by origin
                               Unaudited       Unaudited        Unaudited         Unaudited              Audited
                                 30 June         30 June          30 June           30 June         30 September

                                    2003            2003             2003              2002                 2002
                               Excluding                        Including         Including            Including

                             unamortised     Unamortised      Unamortised       Unamortised          Unamortised

                                goodwill        goodwill         goodwill          goodwill             goodwill
                                    #000            #000             #000              #000                 #000

United Kingdom                    12,352           3,867           16,219            18,967               17,125
Continental Europe                 (145)               -            (145)             (107)                 (58)
Africa                             (227)               -            (227)                 -                (464)
Asia-Pacific                          28               -               28               885                  494
North America & Canada             9,245          56,241           65,486            66,441               68,902
South America                        413               -              413               634                  208
                                  21,666          60,108           81,774            86,820               86,207





3.        TAX CHARGE ON LOSS ON ORDINARY ACTIVITIES


                                                                  Unaudited       Unaudited              Audited

                                                                    30 June         30 June         30 September

                                                                       2003            2002                 2002
                                                                       #000            #000                 #000
Current taxation:
UK corporation tax at 30% (2002: 30%)                                     -               -                    -
Overseas taxation                                                       381             749                1,098
Prior year                                                               30              76                  273
Share of tax in associate                                                 -               8                    -


Total current tax                                                       411             833                1,371

Deferred taxation:
Origination and reversal of timing differences                            -               -                 (72)

Tax on loss on ordinary activities                                      411             833                1,299




i)                     The major trading companies in the UK and the US have not
incurred corporate tax liabilities. However, the group has suffered corporate
taxation in a number of its overseas trading subsidiaries and branches amounting
to #0.2 million.  The remainder of the tax charge is in respect of withholding
tax, which is deducted at source in certain jurisdictions and which the group
does not expect to recover, amounting to #0.2 million.

ii)                   The US operations have substantial ongoing tax benefits
arising from goodwill allowances that will continue to ameliorate tax charges
against profits in future periods.  In addition, there are significant losses
brought forward in the US.




4. (LOSS)/EARNINGS PER ORDINARY SHARE


                                                               Unaudited           Unaudited             Audited

                                                          9 months ended      9 months ended          Year ended

                                                                 30 June             30 June        30 September

                                                                    2003                2002                2002
                                                                    #000                #000                #000

Basic loss                                                       (4,281)            (13,608)            (14,782)
Amortisation of goodwill and intangible assets                     5,280               4,738               7,079
Impairment of goodwill                                                 -               7,464               7,464
Amounts written off investments                                        -                 175                 321
Exceptional item (Poland debtor provision)                             -                   -                 776
Adjusted earnings/(loss)                                             999             (1,231)                 858

                                                                  Number              Number              Number
Weighted average number of shares                            190,522,730         185,241,561         186,219,551

                                                                   Pence               Pence               Pence
Basic loss per ordinary share                                     (2.25)              (7.35)              (7.94)
Amortisation of goodwill and other intangible assets                2.78                2.56                3.80
Impairment of goodwill                                                 -                4.03                4.01
Amounts written off investments                                        -                0.10                0.17
Exceptional item (Poland debtor provision)                             -                   -                0.42
Adjusted earnings/(loss) per ordinary share                         0.53              (0.66)                0.46



Diluted earnings/(loss) per share is not presented in respect of outstanding
share options since none of the options are dilutive.




5. ACQUISITIONS



a)   Current period acquisitions



On 18 December 2002, the group acquired Ericsson AB's 'Settler' interconnect
billing product unit, including the Settler development team and worldwide
rights to develop and market the Settler product range.  The total
consideration, settled in cash, amounted to US$5.1 million (#3.0 million plus
acquisition costs of #0.1 million) as disclosed below. Goodwill arising on
acquisition has been capitalised and is being amortised over four years from the
date of acquisition. Goodwill charged in the period amounts to #440,000.
Turnover from acquisitions of #931,000 is for the period from 18 December to 30
June 2003.


                                                                                                 Provisional

Net liabilities at date of acquisition and provisional                                            fair value
fair value
                                                                                                       #'000

Creditors                                                                                              (176)
Goodwill arising on acquisition                                                                        3,299

                                                                                                       3,123

Consideration paid in cash                                                                             2,990
Acquisition costs                                                                                        133

                                                                                                       3,123




In addition to the above, a share option was granted to the advisers to the
acquisition.  This option vested on successful closure of the acquisition and
was exercisable immediately.  293,121 ordinary shares were issued at 20.2 pence
per share.



b)   Prior year acquisitions



Deferred consideration of #277,000 was paid in respect of the operational
support systems business acquired from ICL, a Fujitsu company.



c)   Reconciliation to cash flow statement
                                                                                                          #000

Consideration for Settler business                                                                       2,990
Acquisition costs                                                                                          133
Deferred consideration payments on prior year acquisition                                                  277

                                                                                                         3,400






6. DEBTORS


                                                                 Unaudited         Unaudited           Audited

                                                                   30 June           30 June      30 September

                                                                      2003              2002              2002
                                                                      #000              #000              #000

Trade debtors                                                       12,807            13,467            13,676
Corporation tax recoverable                                            196               196               196
Deferred tax                                                            96                 -                72
Withholding tax recoverable                                             19                 -                 -
Other debtors                                                           87               746               301
Accrued income                                                       2,582             2,334             2,571
Prepayments due within one year                                      1,125             1,489             1,149
                                                                    16,912            18,232            17,965



7. CREDITORS


                                                                 Unaudited         Unaudited         Audited

                                                                   30 June           30 June              30
                                                                                                   September
                                                                      2003              2002
                                                                                                        2002
                                                                      #000              #000            #000
Falling due within one year:
Obligations under finance leases                                         -                32               -
Trade creditors                                                      1,438             1,852           1,767
Corporation tax                                                        454               454             454
Overseas tax                                                           308                76             516
Other creditors including taxation and social security               1,275               779                686
Accruals                                                             3,080             2,169           1,670
Deferred/contingent consideration                                      426               818             703
                                                                     6,981             6,180           5,796



8. STATEMENT OF MOVEMENTS ON SHARE CAPITAL AND RESERVES


                                   Called        Share                          Foreign      Profit
                                               premium                         exchange    and loss
                                 up share      account        Merger            reserve     account
                                                             reserve
                                  capital                                                                        Total
                                     #000         #000          #000               #000        #000               #000

At 1 October 2002                   1,903      238,652           249              (708)   (153,889)             86,207
Issue of ordinary shares net of         
expenses                                3           51             -                  -           -                 54
Loss for the period                     -            -             -                  -     (4,281)            (4,281)
Foreign exchange translation            -            -             -              (206)           -              (206)

At 30 June 2003                     1,906      238,703           249              (914)   (158,170)             81,774





END




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