Crexendo® enables service providers to assume full customer
ownership and control of their commercial model and operate at
larger profit margins than most competitor solutions.
SAN
ANTONIO, Jan. 23, 2024 /PRNewswire/ -- Frost
& Sullivan recently researched the service provider cloud
communications platform industry and, based on its findings,
recognizes Crexendo with the 2024 North American Competitive
Strategy Leadership Award. Crexendo, Inc. (NASDAQ: CXDO) is an
industry-leading provider of cloud communication platform and
services currently supporting over four million end users. The
company specializes in Unified-Communications-as-a-Service (UCaaS),
Contact-Center-as-a-Service (CCaaS) as well as
Communications-Platform-as-a-Service (CPaaS) solutions and services
on a single platform.
"A trailblazer in the cloud communications landscape, Crexendo®
boasts the highest growth rate among North American third-party
platform vendors with a remarkable 36% increase in seats (users) in
2023—nearly double the industry average Frost & Sullivan
estimates to be 19%", said Elka
Popova, Vice President of Connected Work Research at Frost
& Sullivan. "Notably, in FQ3 2023, Crexendo® reported an
impressive 52% year-over-year total revenue growth, signaling a
steadfast journey of innovation and success in the dynamic world of
cloud-based communications."
In a bold move towards the future, innovative cloud
communications providers are rolling out game-changing integrated
solutions. Connecting the back office to the front office,
elevating agent, and enterprise worker productivity. Leading the
charge, Crexendo® empowers providers with a compelling
approach—leveraging a single platform to seamlessly deliver
integrated UCaaS, CCaaS and CPaaS solutions. In a landscape where
competitors limit providers with rigid branding requirements,
Crexendo stands out, preserving providers' autonomy and enabling
the creation of strong brand equity.
"We are truly honored to receive Frost & Sullivan's 2024
Competitive Strategy Leadership Award. This recognition reflects
our unwavering commitment to innovation and excellence. There is a
reason we are the fastest growing platform provider and that is
because we constantly innovate and work with our licensees as
partners. Crexendo takes a revolutionary approach. Unlike most
platform vendors tethered to per-seat charges, Crexendo software
solutions disrupts the norm by basing software pricing on
concurrent sessions. This groundbreaking move untangles service
providers' costs from pricing constraints, giving them the freedom
to tailor their solutions with unprecedented flexibility," said
Jeff Korn, Crexendo CEO. "Crexendo
empowers providers to set prices and package offerings that
perfectly align with the unique needs of their customer base,
redefining the landscape of affordability and innovation, while at
the same time providing cutting-edge technology and unparalleled
customer support."
"Crexendo's objective is to innovate constantly to empower its
partners and customers. However, it aims to do so in a
non-disruptive manner, by providing partners with flexible
deployment options and freedom to package and price capabilities as
they see fit for their specific use cases," noted Popova.
Each year, Frost & Sullivan presents this award to the
company that has leveraged competitive intelligence to successfully
execute a strategy that results in stronger market share,
competitive brand positioning, and customer satisfaction.
Frost & Sullivan Best Practices awards recognize companies
in various regional and global markets for demonstrating
outstanding achievement and superior performance in leadership,
technological innovation, customer service, and strategic product
development. Industry analysts compare market participants and
measure performance through in-depth interviews, analyses, and
extensive secondary research to identify best practices in the
industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned
for its role in helping investors, corporate leaders, and
governments navigate economic changes and identify disruptive
technologies, Mega Trends, new business models, and companies to
action, resulting in a continuous flow of growth opportunities to
drive future success. Contact us: Start the discussion.
Contact:
Ashley Weinkauf
P: 210-844-2505
E: ashley.weinkauf@frost.com
About Crexendo
Crexendo, Inc. is an award-winning premier provider of
cloud communication platform and services, video collaboration and
managed IT services designed to provide enterprise-class cloud
solutions to any size business. Our solutions currently support
over four million end users globally.
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SOURCE Frost & Sullivan