CHERRYVILLE, N.C., Sept. 11, 2020 /PRNewswire/ -- FleetNet
America®, an ArcBest® company (Nasdaq: ARCB),
is pleased to announce it has completed its 100,000th
electronic dispatch through sureEcosystem®.
With customers' expectations continuing to rise, FleetNet made
investments to improve customer experience by using sureEcosystem,
an electronic platform that allows service providers to connect and
communicate directly with FleetNet.
Jackson's Diesel Service received and accepted FleetNet's
100,000th electronic dispatch through sureEcosystem on
Sept. 10, 2020.
By connecting electronically with FleetNet, service providers
can deliver more real-time updates from the field to improve the
data and information customers receive. The platform also allows
service providers to upload event photos, invoices, and notes from
a mobile device or desktop, as well as connect their dispatch
software directly to sureEcosystem.
"FleetNet is proud to be leading the industry in electronic
communication with our service providers. This tool is an
incredible benefit to us, our service providers and, most
importantly, our customers," said Don
Doty, vice president of Roadside Operations and Vendor
Relations. "We are working to provide customers quicker
visibility to their equipment status and give service providers
better communication tools in the field."
ABOUT FLEETNET AMERICA
FleetNet
America® excels in vehicle maintenance and repair
solutions for commercial and private fleets. We have the skill and
the will to change the direction of fleet maintenance by reducing
downtime, providing data to help reduce maintenance events and
delivering best-in-class preventive maintenance compliance at the
lowest total cost.
ABOUT SUREECOSYSTEM
sureEcosystem is a suite of
connected software designed for the field services and
transportation industries. These tools work together by sharing
information in a centralized manner, improving data accuracy and
ease of management.
ABOUT ARCBEST
ArcBest® (Nasdaq: ARCB) is a
leading logistics company with creative problem solvers who deliver
innovative solutions for our customers' supply chain needs. We'll
find a way to deliver knowledge, expertise and a can-do attitude
with every shipment and supply chain solution, household move or
vehicle repair. At ArcBest, we're More Than Logistics®.
For more information, visit arcb.com.
Heather Holt
Director of Marketing & CX
heatherh@fleetnetamerica.com
800.438.8961 ext. 2544
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SOURCE ArcBest