BLUE BELL, Pa., April 2, 2020 /PRNewswire/ -- Unisys Corporation
(NYSE: UIS) today announced that, for the second consecutive year,
Gartner has positioned the company in the Leaders quadrant of its
2020 Magic Quadrant for Managed Workplace Services,
North America.
Gartner defines managed workplace services (MWS) as "a subset of
the IT outsourcing market that includes traditional end-user
outsourcing as well as new digital workplace services to provide
cloud-first, automated and integrated support to end users."
According to the report, end-user outsourcing traditionally took
an IT-centric approach; however, the nature of work has drastically
changed as "most jobs today require an intensive use of
technology," in which "they require most workers to be productive
at several locations, rather than just in a designated office
facility, and in many cases, outside of regular business hours." As
the number of people working remotely surges, business leaders are
now challenged to not only provide better approaches to enterprise
work but also do so in ways that replicate common consumer
experiences.
"This is an unprecedented time in the world, and more people are
being asked to work from home now than at any point in history,"
said Eric Hutto, president and chief
operating officer, Unisys. "In order to be successful working
remotely, businesses need to provide personalization, seamless
processes and mobile enablement. We think Gartner's recognition of
Unisys as a Leader in managed workplace services for the second
year in a row underscores our ability to deliver a secure digital
workplace experience that fosters productivity and collaboration,
regardless of where a person is based."
The Unisys suite of Digital Workplace Services enables
clients to transform their business processes, services and
productivity using cloud-based, mobile-centric solutions that
facilitate greater innovation and productivity while reducing IT
costs. The Unisys InteliServeā¢ platform is powered by automation
and artificial intelligence (AI), transforming the traditional
workplace into an intelligent platform that delivers a frictionless
user experience and superior field services.
"We believe this positioning reflects the strategic investments
that Unisys is making in driving AI into its complete portfolio of
workplace services offerings, including through its pervasive
workplace automation platform, InteliServe," said Mickey Davis, global vice president, Digital
Workplace Services, Unisys. "By integrating new technologies such
as AI, robotic process automation, advanced analytics and machine
learning, we are able to truly change the user experiences within
traditional services such as service desk or field services. But
more importantly, we are able to enhance the entire user journey by
extending the capabilities across business unit applications and
processes such as HR, compliance, and/or finance.
A complimentary copy of the Gartner Magic Quadrant for
Managed Workplace Services, North
America (Published on: 25
February 2020; Authored by: Daniel
Barros, Mark Ray,
Stephanie Stoudt-Hansen, Tobit Bet)
can be accessed here.
For more information on Unisys Digital Workplace Services,
please click here.
Gartner Disclaimer
Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Unisys
Unisys is a global information technology
company that builds high-performance, security-centric solutions
for the most demanding businesses and governments. Unisys offerings
include security software and services; digital transformation and
workplace services; industry applications and services; and
innovative software operating environments for high-intensity
enterprise computing. For more information on how Unisys builds
better outcomes securely for its clients across the government,
financial services and commercial markets, visit
www.unisys.com.
Follow Unisys on Twitter and LinkedIn.
Unisys and other Unisys products and services mentioned herein,
as well as their respective logos, are trademarks or registered
trademarks of Unisys Corporation. Any other brand or product
referenced herein is acknowledged to be a trademark or registered
trademark of its respective holder.
RELEASE NO.: 0402/9760
UIS-C
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SOURCE Unisys Corporation