BOYS TOWN, Neb., April 19, 2018 /PRNewswire/ -- CenturyLink,
Inc. (NYSE: CTL) and Boys Town National Hotline announce the
completion of a multi-site technology upgrade which includes a
high-performance Multiprotocol Label Switching (MPLS) network that
connects 12 offices throughout the U.S. This networking solution
enables the non-profit Boys Town
to better communicate with teenagers, parents and families who need
assistance, whether it's by phone, text, chat, or email.
Boys Town National Hotline, which operates 24/7/365, received
more than 180,000 calls and online contacts in 2017 from
individuals dealing with abuse, addictions, suicidal thoughts and
family issues. Over the past 30 years, the Hotline (1-800-448-3000)
has helped more than 10 million people.
"We are in the business of saving children and healing families,
so it's vital we have reliable communication services and
connectivity to ensure we're always there for those who need us,"
said Todd Van Roy, director of
communications engineering at Boys
Town. "We've put our trust in CenturyLink for a secure
network solution that will help us provide a lifeline for
individuals needing help."
CenturyLink MPLS provides Boys
Town with a private wide area network (WAN) that delivers a
reliable and scalable broadband connection to its 12 locations
nationwide and an online portal Boys
Town can access for adjusting their bandwidth needs.
CenturyLink also provides those locations with SIP Trunk for voice
and video calling and 10 gigabit Optical Wavelength Service (OWS)
between two Boys Town hospitals in Omaha for securely sharing large information
files.
"Helping connect businesses to the power of the digital world
and simplifying the customer experience is at the heart of what we
do," said Vernon Irvin, president,
government, education, medium and small business at CenturyLink.
"CenturyLink's broad technology portfolio allows organizations like
Boys Town to find the right
communication solutions they need. We're proud to be a key
technology provider for the Boys Town National Hotline and to play
a role in helping them help others."
Key Facts
- CenturyLink has installed a high-performance Multiprotocol
Label Switching (MPLS) network connecting 12 Boys Town facilities
throughout the U.S., including offices in Florida, Iowa, Louisiana, Nebraska, Nevada, Rhode
Island and Washington,
D.C.
- CenturyLink has provided communications services to the Boys
Town National Hotline since 2011, including SIP Trunk, MPLS, OWS
and internet services.
- In 2017, Boys Town National Hotline was contacted by 26,000
individuals who were having suicidal thoughts.
Additional Resources
- Boys Town video:
http://www.centurylink.com/business/resources/video/boys-town-hotline-saving-lives.html
- Vernon Irvin blog: Practical
Steps for Healthcare Innovation
http://www.centurylinkbrightideas.com/practical-steps-for-healthcare-innovation/
About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S.
communications provider to global enterprise customers. With
customers in more than 60 countries and an intense focus on the
customer experience, CenturyLink strives to be the world's best
networking company by solving customers' increased demand for
reliable and secure connections. The company also serves as its
customers' trusted partner, helping them manage increased network
and IT complexity and providing managed network and cyber security
solutions that help protect their business.
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SOURCE CenturyLink, Inc.