Millions of Prime members with Chevrolet,
Buick, GMC, Cadillac and Volvo cars can now use Amazon Key to have
their Amazon packages delivered inside their vehicle parked at
home, work or near other locations in their address book
In-car delivery is available at no extra cost
for Prime members – customers simply download the Amazon Key App,
link to their connected car and start ordering on Amazon.com; no
additional hardware or devices required
(NASDAQ:AMZN) – Amazon today announced that Amazon Key, the
service that already enables in-home delivery and keyless guest
access, now gives customers an option to receive deliveries inside
their vehicle. With Amazon Key In-Car, Prime members with
compatible vehicles now have the convenience of having packages
delivered inside their cars when parked in a publicly accessible
area, typically at their home or workplace.
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the full release here:
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In-car delivery is available at no extra cost for Prime members
and is available today in 37 cities and surrounding areas across
the U.S. with more cities rolling out over time. Delivery is
available on tens of millions of items sold on Amazon.com and works
with Same Day, Two-Day and Standard Shipping.
Amazon gave a select number of customers from across the country
early access to Amazon Key In-Car; view a video of them sharing
their experience here: https://youtu.be/w4akHn0jQCc
“The in-car delivery option is another way Amazon helps ensure
that my order is delivered safely and conveniently. Setup was super
easy for my OnStar-equipped car—I granted Amazon Key permission to
open my car’s trunk and the ability to relock my car when done, and
that was it,” said Scott L. from Miami, one of the Amazon Prime
members who received early access to the service. “I can’t wait to
check my car’s trunk to see what’s delivered next!”
To get started, customers download the Amazon Key App and then
link their Amazon account with their connected car service account.
Once setup is complete and the delivery location has been
registered, customers can shop on Amazon.com and select the
“In-Car” delivery option at checkout.
On delivery day, the Amazon Key App lets customers check if
they’ve parked within range of the delivery location, and provides
notifications with the expected 4-hour delivery time window. The
App also notifies customers when the delivery is on its way, and
the package has been delivered. Customers can track when their car
was unlocked and relocked in the App’s activity feed, and rate
their in-car delivery.
“Since launching Amazon Key last November, we’ve safely
delivered everything from cameras to collectable coins inside the
home. Customers have also told us they love features like keyless
guest access and being able to monitor their front door from
anywhere with the Amazon Key App,” said Peter Larsen, Vice
President of Delivery Technology, Amazon. “In-car delivery gives
customers that same peace of mind and allows them to take the
Amazon experience with them. And, with no additional hardware or
devices required, customers can start ordering in-car delivery
today.”
In-car delivery is available to customers with a compatible 2015
or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active
OnStar account, and customers with a 2015 or newer Volvo vehicle
with an active Volvo On Call account. Support for even more vehicle
makes and models will be added over time.
“Unlocking Amazon Key In-Car delivery for more than 7 million
Chevrolet, Buick, GMC and Cadillac owners is another great example
of how we are leveraging the embedded connectivity in our vehicles
to provide our customers with services that make their ownership
experience more valuable,” said Alan Batey, president, General
Motors North America.
Amazon uses multiple layers of verification to ensure the
security of in-car deliveries. Each time a delivery driver requests
access to a customer’s vehicle, Amazon verifies that an authorized
driver is at the right location with the right package, through an
encrypted authentication process. Once this process is successfully
completed, the car is then unlocked. Customers receive a
notification via the Amazon Key App after the delivery is completed
and the vehicle is relocked. No special codes or keys are ever
provided to delivery drivers. For added peace of mind, in-car
delivery is backed by Amazon’s Happiness Guarantee.
“Simplification of experience for our consumers is central to
Volvo’s digital vision. Receiving a package securely and reliably
in your car, without you having to be there, is something we think
many people will appreciate. Our partnership with Amazon now makes
this possible for a majority of our customers in the US,” said Atif
Rafiq, Chief Digital Officer at Volvo Cars. “This intersection
between transportation and commerce could very well be the next
wave of innovation, and we intend to be at the forefront.”
In addition to enabling in-car delivery, Amazon Key is a smart
entry solution that offers customers keyless entry, remote lock and
unlock, and guest access, as well as the option to have packages
delivered inside the home.
To check eligibility and to sign up for Amazon Key In-Car, visit
www.amazon.com/keyincar.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
www.amazon.com/about and follow @AmazonNews.
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