SINGAPORE, Sept. 4,
2024 /CNW/ -- Trip.com Group's corporate travel
management brand, Trip.Biz, held its annual conference 'Trip.Biz
Transform 2024' in Singapore. The
event brought together over 200 corporate clients, partners, and
industry leaders across the Asia-Pacific region. A highlight of the
conference was the unveiling of the 'Trip.Biz Product Matrix', a
suite of innovative solutions designed to optimise every aspect of
corporate travel management.
Jim Chung, General Manager of
Global Key Accounts and Southeast
Asia at Trip.Biz, emphasised that while technology is
transformative, it is intended to empower people rather than
replace them. The conference featured keynote speeches emphasising
Trip.Biz's commitment to reshaping the future of business travel
through human-centric technology and All-in-One Digital
solutions.
Introducing the New Trip.Biz Product Matrix: All-in-One
Solutions for Business Travel
Powered by Trip.com Group, Trip.Biz is committed to leveraging
human-centric technology to deliver All-in-One Digital solutions
tailored to the evolving needs of modern global business travel.
The updated product matrix includes six core products: Trip.Biz OBT
& App, Trip.Biz Reporting, Trip.Biz Payment, Trip.Biz Desk,
Trip.Biz ESG, and Trip.Biz Care.
- Trip.Biz OBT & App: The online booking tool (OBT)
and app are designed to provide a consistent global experience,
offering features tailored to the needs of various markets.
Covering over 10,000 cities worldwide, the platform consolidates
content from multiple suppliers, including New Distribution
Capability (NDC), and Low-Cost Carriers (LCC), reducing the need to
switch between different service providers.
- Trip.Biz Payment: This solution offers a range of
payment options, including mixed payments, corporate settlement,
and multi-currency support, accommodating diverse payment
requirements.
- Trip.Biz Reporting: With real-time analytics, live
tracking, and AI-enhanced reporting, this tool empowers businesses
to make data-driven decisions. The AI reporting feature, powered by
the Trip.Biz Large Language Model, enables travel managers to
generate custom travel insight reports in minutes, simplifying the
process.
- Trip.Biz Care: Focusing on comprehensive support before,
during, and after trips, this service integrates human-centric
technology to enhance traveller experiences, offering exclusive
travel benefits and rewards. For instance, travellers can enjoy
24/7 support and exclusive travel benefits during their trips, such
as priority check-in and complimentary room upgrades, enhancing
their travel experience and making it more comfortable and
enjoyable.
- Trip.Biz ESG: In alignment with Trip.com Group's
sustainability strategy, Trip.Biz is committed to achieving carbon
neutrality by 2050. The ESG solution includes features such as
carbon emissions display, footprint tracking, ESG reporting, and
carbon management, helping companies meet their sustainability
goals. Through this, Trip.Biz also achieved recognition by securing
the EcoVadis Sustainability Silver rating.
- Trip.Biz Desk: This specialised booking tool for
local partners enables the delivery of localised services and a
consistent client experience across different regions. At the
conference, Mr Eugene Tan, Head of
International Transport & Global Partnerships at Trip.Biz,
launched the Trip.Biz Desk alongside strategic partners from
Japan, Vietnam, Thailand, and Mainland China.
Trip.Biz has seen remarkable growth, serving over one million
SMEs and more than 15,000 large corporations, and facilitating the
travel needs of over 55 million business travellers. With a strong
presence in key APAC markets and a global partner network across
six continents, Trip.Biz offers extensive travel options and
support. The company's collaboration with supply chain and
ecosystem partners further enhances service delivery
capabilities.
Balancing Technology and Human-Centric Solutions
Dr Tao Song, Chief Technology Officer of Trip.Biz, highlighted
the pivotal role of human-centric technology in the use of
multi-cloud infrastructure, comprehensive content sourcing, and a
robust partner network to ensure high availability and security. He
said, "By harnessing the power of AI, we can take efficiency to new
heights in business travel, going from good to great."
The enhanced Trip.Biz Product Matrix underscores Trip.Biz's
commitment to human-centric innovation, offering All-In-One Digital
Solutions that unlock the full potential of corporate travel
management and deliver unparalleled value to clients and
partners.
About Trip.Biz
Trip.Biz, a digital TMC powered by Trip.com Group and
headquartered in Singapore, has
been elevating business travel management since 2006 with
human-centric technology, rich inventory, and sustainable
solutions—all on one platform.
Trusted by over 15,000 large-scale corporations and more than
1,000,000 small to medium-sized enterprises globally, Trip.Biz
continues to expand its reach, offering round-the-clock global
customer service to cater to clients across different time
zones.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/tripbiz-debuts-new-product-matrix-to-transform-business-travel-from-start-to-end-302237484.html
SOURCE Trip.Biz