Hundreds of Visier customers gathered for
thought provoking discussion at the company's annual conference
this week with many recognized for their work in elevating the
impact of people analytics
VANCOUVER, BC and SCOTTSDALE, Ariz., May 1, 2024
/PRNewswire/ -- Visier, the globally recognized leader in people
analytics and workforce solutions for people-powered business, left
Outsmart attendees with a view towards the future of HR as they
closed out the annual conference in Scottsdale, AZ today.
Held annually, Outsmart brings together the HR innovators,
people leaders, and disruptors at the forefront of the people
data economy. This year's theme "The New Age of People Impact"
signaled the shift people leaders must navigate as they're
increasingly called on to drive productivity, performance and
business results in changing economic and talent markets. Over the
two-day conference, against the dramatic backdrop of Camelback
Mountain, attendees reflected on how the past four years of global
crises have asked more of HR while simultaneously preparing them to
rise to heightened expectations now placed upon the function.
"Our customers have elevated people analytics from science
projects to competitive advantage. They are turning it into the
operating system of every company that wants to understand and
improve the impact people have on the business," said
Paul Rubenstein, chief customer
officer, Visier, and emcee of the event. "It's hard to imagine
there was a time when data-driven people insights were a
nice-to-have. Any company without a robust people analytics
strategy is now seen as woefully behind and unprepared for what's
to come."
Outsmart sessions centered around three themes:
New Expectations of HR
With HR executive salaries now on par with the rest of their
peers, CHROs are expected to deliver data specific to workforce
impact and talent outcomes in the same way CFOs deliver data on
business impact and financial outcomes. People analytics teams have
become the key enablers of this shift, playing an instrumental role
in modernizing HR to become a data-backed catalyst for people
impact on business. Rising business challenges that depend on
people data include talent and skills shortages, pressure to
improve productivity, profitability and competitiveness, and the
need to uplevel manager effectiveness in a time of constant
change.
People Data Innovation
People represent one of the largest operating costs and an even
bigger opportunity to drive innovation, change and growth at scale.
That's why there's a growing appetite to innovate with people data
to drive profitable outcomes. "It will take curiosity and courage
to solve interesting problems that press beyond HR as we've known
it," said Rubenstein. "We see within our customers a vibrant
builder's mindset of experimentation and innovation that will help
close the persistent 'people impact gap' that still stands between
HR and the business."
The types of challenges facing these organizations are as unique
and varied as the companies themselves and the industries they
serve, which is why people analytics has become fertile ground for
the innovation of an entire community. This week at Outsmart,
Visier announced "Open for Builders," a companywide
strategic investment in analytic platform capabilities, community
and educational resources designed to help technical and product
innovators unleash the power of people data to solve their most
pressing business challenges.
Democratizing People Insights
Visier's aim is to put the right people insights in the right
hands at the right time. This is why generative AI has become a
major investment theme for the company with the recent public
rollout of Vee, Visier's generative AI-based digital assistant,
which is already deployed at scale to over two million users. Vee
is one of the most spectacular examples of generative AI in HR
today," said Global Industry Analyst Josh Bersin."Every problem we need to solve
in HR is interconnected. HR professionals need to connect data to
diagnose people and business problems, and tools like Vee make this
amazingly easy."
Several Outsmart sessions explored the role AI will play in
accelerating the democratization of people insights. Additionally,
Visier recognized 80 customers who participated in the Vee Early
Access Program (EAP), which catalyzed one of the fastest
commercializations of generative AI in technology today.
Mainstage Keynotes Signal What's to Come for HR
Leaders
Ryan Wong, co-founder and CEO
of Visier
In an opening fireside discussion with Paul Rubenstein, co-founder and CEO Ryan Wong expressed gratitude to Visier's
customers and partners who helped bring Visier from an early
category pioneer over a decade ago to a market share leader with
50,000 customers today. He outlined Visier's top three priorities
for this year: 1) unlocking even more value from Visier for
customers; 2) opening the platform to builders; and 3) innovating
with AI. He also underscored Visier's commitment to responsible AI
innovation anchored in the belief that it will progress HR teams
from providing insights to achieving deeper levels of
wisdom.
Keith Bigelow, chief product
officer of Visier
Visier's head of product showcased current and planned product
capabilities, following three key themes: 1) best practices for
people analytics adoption; 2) innovating on the Visier platform;
and 3) transforming HR with AI. He introduced Visier People Extend,
free eLearning for Visier customers, and other investments
associated with the company's "Open for Builders" initiative; as
well as "what's now, what's new, and what's next" for Vee, Visier's
generative AI-based digital assistant which is now generally
available to customers and prospects.
Dean Carter, well-known CHRO
of Patagonia, Fossil, Sears and
Guild Education
Outsmart's opening keynote speaker Dean
Carter spoke passionately and personally on his journey with
people analytics over his 25 year career as a high profile HR
executive. He signaled the role of people analytics professionals
as the catalysts for change, inspiring attendees to stay constantly
curious, be courageous, and challenge assumptions.
Erin Meyer, best-selling
author and INSEAD professor
In an engaging and highly interactive session, Erin Meyer, co-author of No Rules: Netflix
and the Culture of Reinvention, which she co-wrote with Netflix
Founder Reed Hastings, shared the
cultural principles contributing to Netflix growth and success
through the lens of a set of dilemmas that reveal how culture
drives leadership and behavior.
Recognizing Visier Customer Achievements
Visier recognized customers for their innovation and efforts in
raising the standard for the practice of people analytics within
their organizations and for the industry at large. This
included:
Vizzie Award Winners
The Vizzie Awards, an annual Outsmart tradition, were presented
to Visier customers for excellence in six categories:
Deeper Insights, "Perfect Pair" Collaborations
(between people analytics leaders and CHROs), People Analytics
Champion, Innovation and Democratizing Data. 2024
Vizzie Award winners are listed here.
People Analytics Design Competition
"In people analytics, content is king," said Rubenstein.
"This is a battle for attention, and that means putting actionable
insights in the right hands at the right time." The People
Analytics Design Competition is a judged contest that
showcases best practices in people analytics content design,
evaluating submissions based on five factors: usage, diversity of
personas consuming people data, visual appeal, actionability, and
business impact.
The winner of this first annual contest was Standard Bank Group,
a major South African bank and financial services company. In
describing her team's Visier guidebook submission, Jeanne-Marie Venter, people and culture
reporting analyst at Standard Bank Group, said: "Our goal with
this guidebook is to ensure that all employees have access to their
entire personal profile at the bank. This access is intended to
help them on their career journey while also assisting us in
maintaining data quality. Even before we formally introduced this
analysis to the business, we received over 17,500 views on it last
year." Other contest finalists are listed here.
Open for Builders Success Stories
"'Open for Builders' is an Outsmart theme, but it's also a
movement that has built over the years as our customers have
demonstrated the art of the possible in revealing the business
impact of employees," said Keith
Bigelow, chief product officer, Visier. "We learn so
much from our customers. It's exciting and inspiring to see their
creativity and innovation pushing the boundaries of corporate
performance."
At Outsmart, Visier customers Trane Technologies, eBay and
Providence Health discussed how they've customized and extended
Visier to deliver innovative people data solutions to their
organizations. Stories of Visier customers and partners building
innovative people analytics solutions on Visier People and
Visier's Alpine platform can be found here.
About Visier
Visier is the recognized global leader in people analytics,
providing on-demand answers to people-powered businesses. At the
core of Visier's innovations is a simple premise: People impact is
business impact and that's why Visier provides the tools and
insights organizations need to drive productivity, performance, and
business outcomes through their people. Founded in 2010 by the
pioneers of business intelligence, Visier has over 50,000 customers
in 75 countries—including enterprises like BASF, Panasonic,
Experian, Amgen, eBay, Ford Motor Company, and more. Visier is
headquartered in Vancouver, BC
with offices and team members worldwide. To learn more about
Visier, visit www.visier.com.
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