TORONTO, Nov. 7, 2017 /CNW/ - Symbility Solutions'
(TSX.V: SY) ("Symbility") Australasian reseller CoreLogic, have
signed a contract with Vero Insurance, part of Suncorp New Zealand,
to assist them in automating their claims process, and improving
the claims experience for their customers.
Symbility's data-driven, cloud-based claims assessment and
management workflow platform will benefit all participants in
Vero's claim process - the insurer, its supplier networks and the
policyholder.
"Major events like the Kaikoura and Canterbury earthquakes have shown how vital
insurance is for safeguarding New Zealanders homes and financial
wellbeing," said Jimmy Higgins,
Executive General Manager for Claims at Vero.
"We're committed to being there in the moments that matter, to
get our customers' homes repaired as quickly as possible, and
Symbility will help us achieve this."
Head of Insurance NZ at CoreLogic, Richard Deakin, noted that Symbility integrates
completely into an insurer's existing system to create a single
source of truth for a claim throughout the entire process.
"From first notice of loss, to the assessment process to
remediation, Symbility vastly improves efficiencies and delivers a
better outcome for customers who need to make a claim on their
house insurance," said Mr Deakin.
"Often the biggest cause of frustration amongst policyholders is
not knowing where the claim is at or what the outcome is likely to
be, something often remembered very clearly at renewal time.
Symbility turns this all on its head, instead offering full
visibility of the claim to all participants."
Jimmy Higgins said Vero was
looking for a solution that was easy to use but that also allowed
assessment and pricing accuracy, improved management of the claims
process, reduced revisits and variations.
"We trialled Symbility and were delighted with the way it
improved outcomes for our customers, so we're looking forward to
seeing the very real benefits it will have for our claims handling
process, and for our customers."
"We're excited to have signed our first contract in New Zealand with Vero Insurance, a key player
in the industry," said James Swayze,
CEO of Symbility Solutions. "Symbility is focused on making the
claims process easier and better for everyone involved. Vero has
recognized this and by working closely with our partners at
CoreLogic they will gain operational efficiencies that will benefit
their team, their network, and their policyholders."
ABOUT VERO INSURANCE
Vero Insurance is a leading intermediated general insurer. Vero
distributes its products through a large broker and adviser
network, as well as its partnerships with some of New Zealand's leading financial institutions.
It is focused on creating value for our customers and business
partners by making it easier to do business.
Vero is part of Suncorp New Zealand, a leading general and life
insurance business. Suncorp New Zealand is part of Suncorp Group -
a general insurance, banking, life insurance and superannuation
business with brands in Australia
and New Zealand. The Group has
relationships with nine million customers. Suncorp Group Limited is
a Top 20 ASX-listed company with A$96
billion in assets.
Vero Insurance New Zealand Limited has been given an A+ insurer
financial strength rating by Standard & Poor's.
ABOUT CORELOGIC
CoreLogic Asia Pacific is a wholly owned subsidiary
of CoreLogic (NYSE: CLGX) , which is the largest property
data and analytics company in the world. CoreLogic provides
property information, analytics and services across Australia, New
Zealand and Asia, and
recently expanded its service offering through the purchase of
project activity and building cost information provider Cordell.
With Australia and New Zealand's most comprehensive property
databases, the company's combined data offering is derived from
public, contributory and proprietary sources and includes over 4.4
billion decision points spanning over three decades of collection,
providing detailed coverage of property and other encumbrances such
as tenancy, location, hazard risk and related performance
information.
With over 20,000 customers and 150,000 end users, CoreLogic is
the leading provider of property data, analytics and related
services to consumers, investors, real estate, mortgage, finance,
banking, building services, insurance, developers, wealth
management and government. CoreLogic delivers value to clients
through unique data, analytics, workflow technology, advisory and
geospatial services. Clients rely on CoreLogic to help identify and
manage growth opportunities, improve performance and mitigate risk.
CoreLogic employs over 650 people across Australia and in New
Zealand. For more information call 1300 734 318 or
visit www.corelogic.com.au or www.corelogic.co.nz.
ABOUT SYMBILITY
Symbility (TSX.V: SY) believes in creating world-class
experiences that simplify business and improve lives. With a
history in modernizing insurance claims solutions for the property
and health industries, Symbility has established itself as a
partner that puts security, efficiency and customer experience
first. Symbility PROPERTY™ brings smarter thinking to property
insurance. Symbility HEALTH™ helps benefits professionals build
their brands and businesses. Our strategic services team, Symbility
INTERSECT™ empowers a variety of businesses with smarter mobile and
IoT product development strategy, design thinking and engineering
excellence. With our three segments pushing industries forward,
Symbility proves that change for the better is entirely possible.
symbilitysolutions.com
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SOURCE Symbility Solutions Inc.