Yelp Announces 100 Million Reviews And Counting
March 15 2016 - 8:00AM
Business Wire
Yelp Inc. (NYSE:YELP), the company that connects consumers with
great local businesses, today announced it has surpassed 100
million cumulative reviews contributed since inception. This
milestone will be celebrated by the passionate Yelp community
spanning more than 30 countries across five continents and, thanks
to Yelp’s mobile translation feature, in 18 different
languages.
This Smart News Release features multimedia.
View the full release here:
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Yelp's Journey to 100M Reviews (Photo:
Business Wire)
“For nearly twelve years, consumers have been coming to Yelp to
find great local businesses,” said Jeremy Stoppelman, Co-Founder
and CEO of Yelp. “We attribute much of our success to the
passionate Yelp communities around the globe. These folks meet both
on and offline, and share their opinions on Yelp, helping others in
their communities make informed spending decisions.”
Mobile-Minded Yelpers
The first Yelp review written on mobile was made on 12/20/10 by
Chad S in Iowa City, IA. In Q4 2015, Yelpers contributed a mobile
review every 2.5 seconds. Also, 70% of searches on Yelp came from
mobile devices across the globe and more than 56% of Yelp content
(reviews and photos) was generated on mobile devices. Yelp also saw
86 million** average monthly mobile unique visitors in Q4 2015.
From 2014 to 2015, there was a 66% increase in the number of
reviews submitted via mobile. By 2015, more than 1.5 million
businesses had more than 50% of their reviews coming in from
mobile.
Celebrating the Yelp Community
The first Yelp review was contributed by Jon B. in October of
2004 for Kabuki Springs & Spa in San Francisco, CA. Nearly
twelve years later, the 100 millionth Yelp review was contributed
by Yelp Elite Evelyn K. for Crocheron Park, a public park in
Bayside, NY. Throughout the life of Yelp, thriving communities have
been established in more than 120 cities around the globe, but few
Yelpers are more prolific than Shila B., a Yelp Elite in Vancouver,
Canada who has written more than 8,000 reviews to date. In total,
Yelpers have written roughly 10 billion words, which would take one
person 146 years to read aloud. Yelpers have crowned Bottega Louie,
a restaurant and bakery in Los Angeles, California the most popular
and most photogenic, contributing more than 12,000 reviews and
17,000 photos to the business’ page.
Helping Small Businesses Win
Of the 100 million reviews on Yelp, approximately 80% are 3
stars or higher, which means the majority of people come to Yelp to
share good to great experiences with local businesses. In fact, the
2,371 businesses on Yelp with more than 1,000 reviews have an
average rating of 4 stars. In our time, we’ve found that Yelp works
best when both consumers and business owners are engaged. Kudos to
Get Your Move On in Phoenix, Arizona for being the most responsive
business on Yelp, responding publicly or privately to 100% of
reviews! Beyond free response tools, Yelp offers small businesses
many ways to connect with consumers, including through Yelp Eat24
and Yelp SeatMe. To date, 109 million people have been seated by
Yelp SeatMe, and users have ordered nearly 12 million pizzas
through Yelp Eat24.
About Yelp
Yelp Inc. (http://www.yelp.com) connects people with great local
businesses. Yelp was founded in San Francisco in July 2004. Since
then, Yelp communities have taken hold in major metros across more
than 30 countries. Approximately 20 million unique devices1
accessed Yelp via the Yelp app, approximately 75 million unique
visitors visited Yelp via desktop computer2 and approximately 86
million unique visitors visited Yelp via mobile website3 on a
monthly average basis during the fourth quarter of 2015. By the end
of the same quarter, Yelpers had written approximately 95 million
rich, local reviews, making Yelp the leading local guide for real
word-of-mouth on everything from boutiques and mechanics to
restaurants and dentists.
1 Calculated as the number of unique devices accessing the app
on a monthly average basis over a given three-month period,
according to internal Yelp logs.
2 Calculated as the number of "users," as measured by Google
Analytics, accessing Yelp via desktop computer on an average
monthly basis over a given three-month period.
3 Calculated as the number of "users," as measured by Google
Analytics, accessing Yelp via mobile website on a monthly average
basis over a given three-month period.
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version on businesswire.com: http://www.businesswire.com/news/home/20160315005547/en/
Yelp Inc.Kristen Titus, 415-908-3801kctitus@yelp.com
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