U.S. Bank Leader Ankit Bhatt Named Digital Banker of the Year
June 03 2019 - 10:05AM
Business Wire
American Banker named Omnichannel SVP Ankit
Bhatt 2019 Digital Banker of the Year for his leadership and
results in U.S. Bank’s digital transformation
Ankit Bhatt of U.S. Bank was named Digital Banker of the Year
today by American Banker. The publication noted numerous factors in
determining the award, including many positive leadership traits, a
score of achievements and an ability to successfully build products
that put customers first.
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Ankit Bhatt of U.S. Bank was named
Digital Banker of the Year by American Banker. (Photo: Business
Wire)
Bhatt joined U.S. Bank in 2017 as a key leader in U.S. Bank’s
enterprise-wide digital transformation efforts. Initiatives began
shifting from incremental improvements that helped customers now,
to making leaps to address future wants and needs. Bhatt led
several high-profile initiatives during that time, the biggest of
which was the complete rebuild and overhaul of the flagship U.S.
Bank mobile app.
In the span of about a year, Bhatt led teams to concept,
prototype, build, deploy, and re-deploy many iterations, which
resulted in a brand-new U.S. Bank mobile app that was co-created
every step of the way with customers. The app provides one of the
most comprehensive and useful mobile banking app experiences,
fueled by extensive research on how people use their mobile apps,
an analysis of consumer needs and direct customer feedback. All of
that was achieved in only nine months.
“We are both proud and impressed with everything Ankit and our
teams have been able to achieve in the past few years in U.S.
Bank’s digital transformation,” said Gareth Gaston, executive vice
president of Omnichannel at U.S. Bank. “The many efforts are
already paying off with great results and I know the best is still
yet to come.”
Bhatt was quick to recognize those on his team and partners
across the bank. “I’m incredibly thankful for this recognition as
Digital Banker of the Year,” he said. “There is so much effort that
goes into developing a groundbreaking new app and I can’t imagine a
better team and partners to work alongside to pull it all off.”
A feature story on Bhatt appeared in the latest edition of
American Banker. The full article is available on the American
Banker website.
About U.S. BancorpU.S. Bancorp, with 74,000 employees and
$476 billion in assets as of March 31, 2019, is the parent company
of U.S. Bank, the fifth-largest commercial bank in the United
States. The Minneapolis-based bank blends its relationship teams,
branches and ATM network with mobile and online tools that allow
customers to bank how, when and where they prefer. U.S. Bank is
committed to serving its millions of retail, business, wealth
management, payment, commercial and corporate, and investment
services customers across the country and around the world as a
trusted financial partner, a commitment recognized by the
Ethisphere Institute naming the bank a 2019 World’s Most Ethical
Company. Visit U.S. Bank at usbank.com or follow on social media to
stay up to date with company news.
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Antoine J. LaFromboiseantoine.lafromboise@usbank.com
612-303-0793
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