FedChoice Federal Credit Union Expands Use of MeridianLink One, Going Live With MeridianLink Insight
March 23 2023 - 9:05AM
Business Wire
Credit Union uncovers high-value customer
segments for accelerated loan decisioning using MeridianLink
Insight
MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern
software platforms for financial institutions and consumer
reporting agencies, today announced that FedChoice Federal Credit
Union is live on MeridianLink® Insight, the business intelligence
component of the company’s multi-product platform, MeridianLink®
One. The credit union is already live with additional MeridianLink®
products, including MeridianLink® Consumer, MeridianLink® Opening,
MeridianLink® Portal, and MeridianLink® Engage.
“Today’s credit unions can benefit from the power of the
MeridianLink One platform to offer members frictionless lending
experiences and personalized offers while leveraging actionable
insights to simplify workflows and reduce risk,” said Devesh Khare,
chief product officer of MeridianLink. “We are proud that FedChoice
Federal Credit Union chose MeridianLink Insight’s interactive
analytical capabilities as a gateway to meaningful data-driven
decision-making. The resulting new opportunities allowed them to
deepen financial relationships with their members and provide a
better lending experience.”
The credit union leverages MeridianLink Consumer, Opening, and
Portal for loan origination and account opening. It has also
completed several successful campaigns through Engage—a data-driven
lending and deposit marketing automation solution—but sought to
increase its breadth to segment additional audiences within its
member database. MeridianLink Insight—a solution that provides
financial institutions access to their near-real-time origination
data to make better business decisions faster—offered deeper
insights to uncover high-value customer segments quickly while also
highlighting opportunities to improve operations.
“Our biggest pain point was processing times,” said Brian
Fleming, head of business intelligence for FedChoice Federal Credit
Union. “The addition of Insight allowed us to shift from reactive
to real-time management of the loan origination process by
shortening the window between seeing results and acting on
results.”
By utilizing the integrations available through MeridianLink
One, the credit union can continue to create personalized
communications to an even broader audience while providing a
frictionless member experience and streamlining internal resources
and processing times.
MeridianLink Insight can help financial institutions identify
and understand the root causes of operational bottlenecks. With
this deeper visibility, organizations can quickly remediate the
bottlenecks to save time and improve the borrower experience.
To learn more about how FedChoice Federal Credit Union brings
more value to its members, visit
https://meridianlink.me/3Z4r2rB.
ABOUT MERIDIANLINK
MeridianLink® (NYSE: MLNK) powers digital lending and account
opening for financial institutions and provides data verification
solutions for consumer reporting agencies. MeridianLink’s scalable,
cloud-based platforms help customers build deeper relationships
with consumers through data-driven, personalized experiences across
the entire lending life cycle.
MeridianLink enables customers to accelerate revenue growth,
reduce risk, and exceed consumer expectations through seamless
digital experiences. Its partner marketplace supports hundreds of
integrations for tailored innovation. For more than 20 years,
MeridianLink has prioritized the democratization of lending for
consumers, businesses, and communities.
Learn more at www.meridianlink.com.
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Becky Frost (714) 784-5839 becky.frost@meridianlink.com
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