By Jared Council
JPMorgan Chase & Co. created a new chief information officer
position that is focused on building and improving technology used
by its internal workforce, and promoted a technologist to fill the
James Reid was named CIO of the bank's new employee experience
and corporate technology organization, effective immediately,
according to an internal memo written by the bank's global CIO,
Mr. Reid, who joined the bank in 2019, was previously head of
the corporate technology division's engineering and architecture
team. In his new role he will report to Ms. Beer and oversee
efforts that include building a "seamless and unified digital
interface" across common employee-facing technologies, according to
"The technology we build, support and implement is critical to
the way the firm operates and to our employees' ability to
effectively and efficiently perform their jobs," Ms. Beer said in
the memo. "Our unwavering focus on employee experience and
workplace technology also has a direct impact on the productivity,
performance and satisfaction of the 250,000 [plus] firmwide
Also Friday, Melissa Goldman was named CIO for the recently
reorganized finance, risk, data and controls technology unit. Ms.
Goldman was previously CIO of corporate technology, in which her
duties included leading the capabilities that would become the new
employee experience unit under Mr. Reid.
She was named chief data officer last fall, a title that she
Ms. Goldman joined the bank in 2014 and previously spent 20
years at Goldman Sachs Group Inc. in several technology leadership
Mr. Reid, before joining JPMorgan, worked at Equifax Inc. for 17
years, a tenure that included serving as senior vice president of
core software engineering. In his new role, he is tasked with
building and maintaining technology systems related to human
resources, diversity and inclusion, legal, and corporate
responsibility, according to the memo.
Mr. Reid is the first Black CIO at the bank and the first Black
member of the technology leadership team that reports to Ms. Beer,
a spokesperson with the bank said. Chase last year said it was
committing $30 billion to advance racial equity, including building
a more diverse and inclusive workforce.
Write to Jared Council at firstname.lastname@example.org
(END) Dow Jones Newswires
May 07, 2021 19:04 ET (23:04 GMT)
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