Ingram Micro Improves Communications With Associates and Reseller Customers Around the Globe Via WebEx Meeting Applications
January 06 2005 - 7:33AM
PR Newswire (US)
Ingram Micro Improves Communications With Associates and Reseller
Customers Around the Globe Via WebEx Meeting Applications The
World's Largest Technology Distributor Keeps International
Organization Connected With Web Meetings SAN JOSE, Calif., Jan. 6
/PRNewswire-FirstCall/ -- WebEx Communications, Inc. (NASDAQ:WEBX),
the leading provider of on-demand web meeting applications, today
announced it has renewed an agreement with Ingram Micro (NYSE:IM),
the world's largest technology distributor, to provide its suite of
meeting and collaboration applications to Ingram Micro. With
customers and associates located around the world, maintaining
efficient and effective communications is critical for Ingram
Micro. Two years ago, the distributor began using WebEx meetings
for reseller demonstrations, training and asynchronous content
delivery. Since the company started using WebEx, online delivery of
reseller communications and employee training has steadily
increased. "We continue to see an increase in WebEx usage across
our company. Within our HR department, we use WebEx Training Center
for new policy training, management training and
enterprise-application training," said Bruce Erenkrantz, vice
president of assessment and development, Ingram Micro. "Throughout
the adoption process, Ingram Micro has found WebEx services easy to
implement and use. Competing online meeting-application providers
did not offer nearly the number of features and support that WebEx
does." As WebEx becomes an everyday part of Ingram Micro's
efficient business communications, it contributes to the company's
high-performance culture. The web-based applications are being used
by groups across the organization -- from Ingram Micro's executive
team, to the sales, marketing and human resources departments and
extending all the way to the distributor's customer groups. Ingram
Micro has used WebEx for a number of initiatives, including
preparing all associates for the effects of the federal CAN-SPAM
law, hosting monthly marketing meetings with leading customers,
hosting internal group meetings for field sales representatives and
delivering dozens of online training modules. Without the simple,
platform-independent functionality that WebEx provides, hosting
these multiple-location online events would be prohibitive from a
coordination and cost standpoint. Additionally, WebEx's dedicated
customer teams deliver on-going training and awareness programs.
"We have a group of people at WebEx that works directly with Ingram
Micro to ensure its associates are familiar with the entire suite
of WebEx meeting applications and have a clear understanding of how
our applications can improve their business processes," said Jeff
Schmidt, vice president of worldwide sales at WebEx Communications.
"Traditionally, new applications are thrown over the wall into
organizations, but at WebEx, we help customer like Ingram Micro
achieve maximum benefits through our personalized awareness and
adoption support." WebEx manages a global network over which it
delivers a suite of on-demand web meeting applications including
applications for web conferencing, online sales calls, web-based
support, remote training and online events. These applications help
businesses, like Ingram Micro, accelerate the sales cycle, increase
revenue, improve employee productivity, speed products to market,
enhance customer satisfaction and decrease training and travel
costs. WebEx provides its on-demand applications to corporations,
technology companies and telecommunication providers worldwide. All
of WebEx's applications are built on the MediaTone(TM) switching
platform and delivered through the WebEx MediaTone Network, the
only global network specifically designed for real-time
collaboration. About Ingram Micro Inc. As a vital link in the
technology value chain, Ingram Micro creates sales and
profitability opportunities for vendors and resellers through
unique marketing programs, outsourced logistics services, technical
support, financial services, and product aggregation and
distribution. The company serves 100 countries and is the only
global IT distributor with operations in Asia. Visit
http://www.ingrammicro.com/. About WebEx Communications, Inc. WebEx
Communications, Inc. is the world's leading provider of on-demand
web meeting applications. WebEx applications improve collaboration
and increase productivity in sales, support, training, marketing,
engineering and product design. WebEx delivers its suite of web
meeting applications over the global WebEx MediaTone Network, a
network specifically designed for secure web collaboration. WebEx
Communications is based in San Jose, California and has regional
headquarters in Europe, Asia and Australia. Please call toll free
877-509-3239 or visit http://www.webex.com/ for more information.
This press release contains forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended,
and Section 21E of the Securities Exchange Act of 1934, as amended.
These forward-looking statements may be identified by use of the
terms anticipates, believes, continue, could, estimates, expects,
intends, may, plans, potential, predicts, should or will, or the
negative of those terms or similar expressions. These
forward-looking statements are subject to significant risks and
uncertainties. Actual results may differ materially from those
described in such statements as a result of these risks and
uncertainties. In particular, these forward-looking statements
include, but are not limited to, statements that WebEx applications
help businesses accelerate the sales cycle, increase revenue,
improve employee productivity, speed products to market, enhance
customer satisfaction and decrease training and travel costs.
Factors, which could contribute to risks and uncertainties,
include, but are not limited to the failure of customers to use
WebEx applications effectively in their businesses and to reduce
their other expenses. A fuller discussion of the risks and
uncertainties that could affect WebEx Communications, Inc. are more
fully set forth in WebEx Communications, Inc.'s filings with the
Securities and Exchange Commission, including WebEx's Form 10-Q
filed with the SEC on November 8, 2004. WebEx Communications, Inc.
assumes no obligation to update forward-looking information
contained in this press release. NOTE: MediaTone is a trademark of
WebEx Communications, Inc DATASOURCE: WebEx Communications, Inc.
CONTACT: Colin Smith of Antenna Group, +1-415-977-1912, or , for
WebEx; or Marie Meoli of Ingram Micro, +1-714-382-2190, or Web
site: http://www.ingrammicro.com/ Web site: http://www.webex.com/
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