Ingram Micro Cloud Now Offering BMC Remedyforce Help Desk Tool and SherWeb Hosted Microsoft Exchange Solutions to Channel Par...
August 23 2011 - 1:30PM
Marketwired
Recognized as the IT industry's leading cloud services aggregator,
Ingram Micro Inc. (NYSE: IM) today announced BMC Software Inc.'s
(NASDAQ: BMC) Remedyforce Help Desk tool and SherWeb's hosted
Microsoft Exchange business email and collaboration solutions are
now available to Canadian channel partners for purchase from the
Ingram Micro Cloud (www.ingrammicrocloud.com). BMC Remedyforce is
also available to Ingram Micro channel partners in the U.S.
"The Ingram Micro Cloud services portfolio is growing rapidly to
meet the dynamic needs of our channel partners here in Canada and
in the U.S.," says Renée Bergeron, vice president, managed services
and cloud computing, Ingram Micro North America. "Both SherWeb and
BMC Software offer high value, cloud-based service offerings that
channel partners can easily take to market as a stand-alone service
or part of a more comprehensive managed IT solution."
"Built on salesforce.com's cloud platform, the BMC Remedyforce
Help Desk tool helps channel partners automate the entire IT
support process -- from incident to change to analysis -- and makes
it easier for technical support staff to respond quickly and
efficiently to conditions that can disrupt their clients' business
services," says Jason Andrew, vice president of indirect channels,
BMC. "Developed by BMC and salesforce.com, Remedyforce is a great
addition to the Ingram Micro Cloud Marketplace."
SherWeb, a Microsoft Gold Certified Partner and world-leading
provider of hosted Microsoft Exchange business email and
collaboration solutions, is the Ingram Micro Cloud's first
pure-play Canadian vendor to join the Ingram Micro Cloud
Marketplace. Available SherWeb solutions include a variety of
hosted services such as Microsoft® Exchange 2010, SharePoint
Foundation 2010, BlackBerry Enterprise Server, and OCS 2007.
"Hosted Microsoft Exchange email and collaboration services are
a great entry point for solution providers and MSPs who are just
getting started with cloud services," says Peter Cassar, president
and CEO, SherWeb. "We're pleased to be the first Canadian-led cloud
service offered as part of the Ingram Micro Cloud."
Launched in November 2010, the Ingram Micro Cloud
(www.ingrammicrocloud.com) offers channel partners access to
hundreds of business, strategy, marketing, technical and sales
resources. The website is also home to the Ingram Micro Cloud
Marketplace, a transactional, online marketplace where solution
providers will soon be able to shop, procure, provision and obtain
invoices for their cloud services directly from Ingram Micro.
A free 30-day trial of BMC's Remedyforce is now available to
Ingram Micro channel partners throughout North America. Both BMC
and the Ingram Micro Services Division will be attending Dreamforce
'11 Aug. 30 to Sept. 2 in San Francisco.
For more information on Ingram Micro and the Ingram Micro Cloud
visit www.ingrammicro.com or www.ingrammicrocloud.com.
Follow Ingram Micro Inc. on Facebook at
www.facebook.com/IngramMicro and Twitter at
www.twitter.com/IngramMicroInc.
Business Runs on IT. IT Runs on BMC
Software. Business thrives when IT runs smarter, faster and
stronger. That's why the most demanding IT organizations in the
world rely on BMC Software across distributed, mainframe, virtual
and cloud environments. Recognized as the leader in Business
Service Management, BMC offers a comprehensive approach and unified
platform that helps IT organizations cut cost, reduce risk and
drive business profit. For the four fiscal quarters ended June 30,
2011, BMC revenue was approximately $2.1 billion. Visit www.bmc.com
for more information.
About SherWeb Inc. A worldwide hosted
services leader, SherWeb specializes in providing the most
competitive email and collaboration solutions to businesses and
partners around the world. Founded in 1998, SherWeb is a
privately-owned company headquartered in Quebec, Canada. Its
500,000-user customer base spans more than 100 countries. Its
service portfolio includes Microsoft Hosted Exchange, Office
Communications Server, Hosted SharePoint, Hosted Dynamics (CRM),
Hosted BlackBerry, Web hosting, VPS hosting, and more. For more
information, visit sherweb.com.
About Ingram Micro Inc. As a vital link in
the technology value chain, Ingram Micro creates sales and
profitability opportunities for vendors and resellers through
unique marketing programs, outsourced logistics, technical and
financial support, managed and cloud-based services, and product
aggregation and distribution. The company is the only global
broad-based IT distributor, serving more than 150 countries on six
continents with the world's most comprehensive portfolio of IT
products and services. Visit www.ingrammicro.com.
BMC, BMC Software, and the BMC Software logo are the exclusive
properties of BMC Software Inc., are registered with the U.S.
Patent and Trademark Office, and may be registered or pending
registration in other countries. All other BMC trademarks, service
marks, and logos may be registered or pending registration in the
U.S. or in other countries. All other trademarks or registered
trademarks are the property of their respective owners. Remedyforce
is a trademark jointly owned by BMC Software, Inc. and
salesforce.com and may be registered or pending registration in the
U.S and in other countries.
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Press Contact: Marie Rourke WhiteFox Marketing (for
Ingram Micro) (714) 292-2199 Email Contact
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