Ingram Micro's Services Division Simplifies Ordering Process for Cisco SMARTnet With Successful Reseller Services Portal
October 16 2007 - 7:00AM
PR Newswire (US)
New One-Step Ordering Functionality Makes it Easier for Solution
Providers to Sell More Cisco SMARTnet Services LAS VEGAS, Oct. 16
/PRNewswire/ -- VENTURETECH NETWORK INVITATIONAL -- Ingram Micro
Inc. (NYSE:IM) today announced an innovative, easy-to-use quoting
and ordering capability for Cisco SMARTnet, available exclusively
through the Ingram Micro Reseller Services Portal (RSP), powered by
MaintenanceNet. The new Cisco SMARTnet ordering capability gives
Ingram Micro solution providers in the U.S. the ability to quickly
configure, quote and place SMARTnet orders directly through the
RSP. The RSP has integrated all the necessary Cisco tools into the
site, including Service Look-Up Utility, SCC, SM3 and Ingram
Micro-specific solution provider pricing. This new capability
reduces the complexity of navigating through two separate systems,
allowing customers to more easily and efficiently manage and
purchase Cisco SMARTnet orders from one site. "Our goal is to help
partners sell more services and create profitable, recurring
revenue streams that have a sizable impact on their business," says
Justin Crotty, vice president, services, Ingram Micro North
America. "By using the RSP our partners can manage their SMARTnet
orders and renewals in a more efficient and timely manner, which
also means they can place more orders and make more money doing
it." "The new ordering functionality that we've built into this
self-help quoting module for the Ingram Micro RSP will make selling
SMARTnet services easier than ever before," said Scott Herron, CEO
of MaintenanceNet, Inc. "With the RSP, VARs are able to increase
their time to revenue, while bringing new levels of customer
service and sales efficiency to their businesses." Available now,
the new Cisco SMARTnet quoting and renewal ordering capability
complements the RSP's existing business-building features, which
include an intuitive portal interface with tabular views into
service-contract life cycles, renewals and new asset opportunities,
as well as tools for service registration and integrated self-help
quoting. Live demonstrations will be available this week during the
Tech Fair at the VentureTech Network Invitational in Las Vegas. The
Ingram Micro RSP was introduced in 2006 as a free value-added
service to all Ingram Micro partners in the U.S. In less than one
year, the RSP has become an incremental money-maker for more than
2,200 solution providers, many of whom are members of Ingram
Micro's VentureTech Network and Ingram Micro Services Network. In
the last six months, the number of VTN members using the Ingram
Micro RSP has increased by nearly 50 percent. For more information
about the RSP, visit
http://www.ingrammicro.com/resellerservicesportal. To request a
login ID and password for the Ingram Micro Reseller Services
Portal, simply e-mail or call (866) 490-1304. About Ingram Micro As
a vital link in the technology value chain, Ingram Micro creates
sales and profitability opportunities for vendors and resellers
through unique marketing programs, outsourced logistics services,
technical support, financial services, and product aggregation and
distribution. The company serves 150 countries and is the only
broadline global IT distributor with operations in Asia. Visit
http://www.ingrammicro.com/. MaintenanceNet is a registered
trademark of MaintenanceNet Incorporated. DATASOURCE: Ingram Micro
Inc. CONTACT: Marie Meoli of WhiteFox Marketing &
Communications, +1-714-680-0335, , for Ingram Micro; or Kelly
Crothers of MaintenanceNet, Inc., +1-760-496-7575, ; or Paula
Johns, +1-760-487-1799, , for MaintenanceNet, Inc. Web site:
http://www.ingrammicro.com/
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