The Hartford Announces New Organizational Structure Combining Operations And Technology
March 04 2024 - 7:05AM
Business Wire
Insurer expands Deepa Soni’s role as chief information officer
and head of Technology, Data, Analytics & Cyber to include
Operations
The Hartford is bringing together its Operations and Technology,
Data, Analytics & Cyber functions under Soni’s leadership to
advance the company’s strategy and deliver exceptional value to
customers and business partners.
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the full release here:
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Deepa Soni (Photo: Business Wire)
“Over the past several years, we have invested aggressively in
technology – expanding digital capabilities, simplifying processes
and platforms, and applying data, analytics and artificial
intelligence to enhance products, services and customer experience
across the enterprise,” said The Hartford’s Chairman and CEO
Christopher Swift. “Combining customer-facing operations with our
technology centers of expertise accelerates the benefits of our
investments and supports the company’s ambitious growth
agenda.”
John Kinney, who joined The Hartford in 2003 and has led Claims
and Operations since 2021, will leave the company effective April
5. With Kinney’s departure, Steve Deane, the company’s chief claims
officer, now reports directly to Swift. Apart from Kinney’s
departure, all changes are effective immediately.
Soni, who remains a direct report to Swift, joined The Hartford
in 2019 after growing her career in the banking sector. Since
assuming her current role in 2021, she has led the company’s
technology transformation, including migration to cloud-based
digital platforms, and increased use of automation/artificial
intelligence and advanced data and analytics.
Since joining the company in 2003, Kinney assumed roles of
increasing responsibility and became an influential member of the
enterprise leadership team. In addition to spearheading the use of
claims data to improve outcomes for claimants and employers, he was
a powerful voice for inclusion across The Hartford and served as
the executive sponsor of the company’s Black Insurance
Professionals Network (BIPN) employee resource group since
2019.
Swift added, “I am personally grateful for John’s leadership and
deeply value his many contributions to The Hartford. The
organizational changes announced today demonstrate our disciplined
approach to leader development and succession planning. I am
confident in our talented management team and excited about all
that lies ahead for our company.”
About The Hartford
The Hartford is a leader in property and casualty insurance,
group benefits and mutual funds. With more than 200 years of
expertise, The Hartford is widely recognized for its service
excellence, sustainability practices, trust and integrity. More
information on the company and its financial performance is
available at https://www.thehartford.com.
The Hartford Financial Services Group, Inc., (NYSE: HIG)
operates through its subsidiaries under the brand name, The
Hartford, and is headquartered in Hartford, Connecticut. For
additional details, please read The Hartford’s legal notice.
HIG-C
Some of the statements in this release may be considered
forward-looking statements as defined in the Private Securities
Litigation Reform Act of 1995. We caution investors that these
forward-looking statements are not guarantees of future
performance, and actual results may differ materially. Investors
should consider the important risks and uncertainties that may
cause actual results to differ. These important risks and
uncertainties include those discussed in our 2023 Annual Report on
Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the
other filings we make with the Securities and Exchange Commission.
We assume no obligation to update this release, which speaks as of
the date issued.
From time to time, The Hartford may use its website and/or
social media channels to disseminate material company information.
Financial and other important information regarding The Hartford is
routinely accessible through and posted on our website at
https://ir.thehartford.com. In addition, you may automatically
receive email alerts and other information about The Hartford when
you enroll your email address by visiting the “Email Alerts”
section at https://ir.thehartford.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240304862308/en/
Media Contact: Michelle Loxton 860-547-7413
michelle.loxton@thehartford.com
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