NEW YORK, Oct. 1, 2019 /PRNewswire/
-- Genpact (NYSE: G), a global professional services firm
focused on delivering digital transformation has, for the fifth
consecutive year, secured a place in the Leaders quadrant in
Everest Group's 2019 PEAK MatrixTM for property and
casualty (P&C) insurance service
providers.
The report evaluates 26 P&C insurance industry service
providers across areas including vision, capabilities, and market
impact. Everest Group emphasizes Genpact's digital technology
innovations, including Genpact Cora, its artificial
intelligence (AI)-based digital business platform, which has helped
insurance companies transform their operations. The report also
cites Genpact's strategic acquisitions augmenting the company's
offerings for the P&C sector.
"Genpact has been able to drive digital transformation for its
clients, through acquisitions of multiple complementary
capabilities combined with in-house investments in technology
offerings, with a focus on their critical claims and underwriting
challenges," said Skand Bhargava, practice director,
Everest Group. "Genpact's digital expertise, combined with
experience managing operations for leading insurers, while keeping
customer experience at the forefront, has positioned it for
success."
Reimagining the insurance industry
Genpact Cora helps
insurance companies transform their operations and improve customer
experience, providing clients with a competitive advantage in the
market. For example, Genpact helped a global reinsurance company
increase time-to-revenue by approximately 50 percent by
accelerating customer acknowledgment from five days to four
hours.
Genpact is also partnering with Root Insurance, the nation's
first licensed insurance carrier powered entirely by mobile,
to further their vision to reinvent the auto insurance
industry. Genpact's insurance process solutions help
Root deliver a best-in-class digital experience though a
streamlined, touchless claims process. Genpact's expertise from its
work with numerous leading carriers is helping Root scale more
quickly and maintain an aggressive growth and innovation strategy.
This is enabling Root to accelerate the claims process from
multiple days to mere hours.
"Insurers increasingly need to transform operations with digital
technologies and a human-centric lens to meet the needs of
tech-savvy millennials and Gen Z customers who want smarter
products with fast, easy access,"
said Sasha Sanyal, business
leader, Insurance, Genpact. "By combining our deep domain
expertise with digital technologies, we are able to enhance
customer experience, providing insurance clients with a competitive
advantage, and helping them grow their businesses."
See these links for more information about
Genpact's insurance capabilities, Genpact Cora, and
the Everest Group report.
About Genpact
Genpact (NYSE: G) is a global professional services firm that
makes business transformation real. We drive digital-led innovation
and digitally-enabled intelligent operations for our clients,
guided by our experience running thousands of processes
primarily for Global Fortune 500 companies. We think with
design, dream in digital, and solve problems with data and
analytics. Combining our expertise in end-to-end operations
and our AI-based platform, Genpact Cora, we focus on the details –
all 90,000+ of us. From New York to New Delhi and more than 30 countries in
between, we connect every dot, reimagine every process, and
reinvent companies' ways of working. We know that reimagining each
step from start to finish creates better business outcomes.
Whatever it is, we'll be there with you – accelerating digital
transformation to create bold, lasting results – because
transformation happens here. Get to know us at Genpact.com and
on LinkedIn, Twitter, YouTube, and Facebook.
For more
information:
Abby
Burton
Genpact Media
Relations – Global
abby.burton@genpact.com
+1
678-982-5477
|
Siya
Belliappa
Genpact Media
Relations – India
siya.belliappa@genpact.com
+91
9823133365
|
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SOURCE Genpact