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Gateway's 'Keep Your Hard Drive' Service Plan Prevents Data From Walking Out the Front Door New Offering Helps Customers Maintain HIPPA Compliance, Protect Data POWAY, Calif., Aug. 17 /PRNewswire-FirstCall/ -- Health records. Credit card numbers. Private customer contacts. (Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO ) Sensitive data can be found on local computer hard drives in organizations ranging from small businesses to global health-care agencies. A new service from Gateway, Inc., however, prevents this valuable information from accidentally falling into the wrong hands when PC hard drives are replaced under standard warranty agreements. Launching today, Gateway's "Keep Your Hard Drive" Service Plan helps customers retain their old hard drives in the event that a new drive is installed under warranty. Previously, customers would either return the old drives to the manufacturer or purchase them back at significant cost. Gateway customers, who include many small- and medium-sized businesses, state and federal government agencies and educational institutions, benefit from the new service by being able to take complete control over sensitive data, enhance HIPPA compliance and cut overall IT expenses. Pricing for the plan starts at $30 per drive for three years of coverage, with upgrades of up to five years available. "In this age of HIPPA compliance and corporate espionage, it's becoming increasingly important for organizations to protect sensitive data," said Tim Meyer, vice president of professional services for Gateway. "Gateway's 'Keep Your Hard Drive' Service Plan is an inexpensive solution for organizations who want to avoid important information from walking out the front door." Gateway's "Keep Your Hard Drive" Service Plan is available on current Gateway notebooks and E-Series business desktops. Customers can purchase the service over the phone, on Gateway's website, through their direct sales representatives or via a Gateway ProNet(SM) channel partner. The offering is a key component of Gateway's broader Technology LifeCycle Services platform, which provides businesses with the hardware, support and related services they need through all stages of their technology's lifespan. Services include asset recovery, security consulting, learning products, Accidental Damage Protection and more.(1) For more information on Gateway Services, visit http://www.gateway.com/work/services/index.asp. From high-end servers to market-leading plasma displays to comprehensive services, Gateway delivers whole-office technology solutions, coupled with high-touch service. Serving organizations for more than 15 years, Gateway uses its multi-channel approach to make the purchase, use and support of technology simple. Gateway customers include many of the world's leading organizations, such as the U.S. Defense Logistics Agency, the University of Arizona and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business. About Gateway Since its founding in 1985, Gateway (NYSE:GTW) has been a technology pioneer, offering award-winning PCs and related products to consumers, businesses, government offices and schools. With its acquisition of eMachines now complete, Gateway is the third largest PC company in the United States and among the top ten worldwide. Its products under both brands received more than 150 awards and honors last year. Gateway products are offered at major retailers, over the web and phone, and through its direct sales force. eMachines products are sold by major retailers. See http://www.gateway.com/ for more information. (1) Limited warranties and service agreements apply; visit gateway.com or call (800) 846-2000 for a free copy. May not be available in all locations. Accidental Damage Protection not available in NY. http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO http://photoarchive.ap.org/ DATASOURCE: Gateway, Inc. CONTACT: Ted Ladd of Gateway, Inc., +1-858-848-2515, Web site: http://www.gateway.com/business Web site: http://www.gateway.com/work/services/index.asp Web site: http://www.gateway.com/

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