GTW Gateway

Chicago White Sox Hit Home Run With Gateway PCs and Personalized Service Team Applauds Stability of Hardware, High Levels of Service POWAY, Calif., June 14 /PRNewswire-FirstCall/ -- Baseball in the new millennium is less about peanuts and popcorn and more about computer technology than ever before. (Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO) No one understands this better than the Chicago White Sox, who recently began refreshing their technology infrastructure with PCs from Gateway, Inc. From the club's scouting department to its front-office administrators, Gateway notebooks and desktops provide the technology backbone for the team's organizational success. The White Sox chose Gateway PCs based on their competitive pricing, platform stability and superior service levels. "Gateway isn't just an order-taker for us," said Don Brown, director of management information systems for the Chicago White Sox, who have been a Gateway customer for more than three years. "They've become a true partner, providing levels of service that go above and beyond -- such as expediting important orders or helping with any special technology needs." The White Sox have standardized on more than 130 Gateway desktops and notebooks. Gateway E-Series managed desktops -- which feature Intel(R) Pentium(R) 4 processors, 512 MB of RAM, as well as standard 40 GB hard drives(1) and three-year limited warranties(2) -- are used by the team's front-office, ticketing and purchasing staff. White Sox scouts, trainers and executives utilize Gateway 450E notebooks, which offer Intel(R) Pentium(R) M processors, 256 MB of RAM, as well as standard 40 GB hard drives(1), three-year limited warranties(2) and built-in 802.11b wireless networking. "Baseball these days is very high-tech, with a variety of diverse and specialized needs," said Brown. "We have scouts who use Gateway notebooks to submit reports and trainers who wirelessly connect to the team network while on the road. Our chief financial officer uses a Gateway tablet PC to help manage our organization's finances. And even White Sox players benefit from the Gateway relationship by getting the latest in computer hardware." In a game that has become more obsessed with sabermetrics than stolen bases, the White Sox have an edge with Gateway hardware that provides stability, nearly 100 percent uptime and support that's only a phone call away. In fact, as baseball software applications become more complex and critical to team success, the White Sox rely on Gateway's locally based sales representative and support expert to respond to any issues as they arise. "The software is really driving hardware requirements in this industry, said Brown. "We push the envelope with statistical analysis to be competitive on the field. Gateway has remained one of our key vendors because they've pushed the envelope as well in terms of service and support." From high-end servers to market-leading plasma displays to comprehensive services, Gateway delivers whole-office technology solutions, coupled with high-touch service. Serving organizations for more than 15 years, Gateway uses its multi-channel approach to make the purchase, use and support of technology simple. Gateway customers include many of the world's leading organizations, such as the U.S. Defense Logistics Agency, the University of Arizona, Harvard University, California Highway Patrol and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business. About Gateway Since its founding in 1985, Gateway (NYSE:GTW) has been a technology and direct-marketing pioneer, using its call centers, web site, direct sales force and retail alliances to build great customer relationships. Gateway offers consumers, businesses and schools a wide range of thin TVs, digital cameras, home networking products, servers, storage and other products, which work together seamlessly with its award-winning line of eMachines and Gateway PCs. Its products and services received nearly 130 awards and honors last year. With its acquisition of eMachines now complete, Gateway is the third largest PC company in the U.S. and among the top ten worldwide. Visit http://www.gateway.com/ for more information. Intel, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Pentium, Pentium III Xeon, Intel Xeon, Itanium, Intel SpeedStep and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. (1) Accessible capacity varies; GB = 1 billion bytes; MB = 1 million bytes (2) Limited warranties and service agreements apply; visit gateway.com or call (800) 846-2000 for a free copy. May not be available in all locations. http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO http://photoarchive.ap.org/ DATASOURCE: Gateway, Inc. CONTACT: Ted Ladd of Gateway, Inc., +1-858-848-2515, Web site: http://www.gateway.com/business Web site: http://www.gateway.com/

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