BLOOMFIELD, Conn., May 21, 2020 /PRNewswire/ -- In response to the
COVID-19 pandemic, Cigna is making it simpler and more convenient
for its customers to access an expanded suite of virtual support
services for mental and emotional health.
May marks Mental Health Awareness month and effective today,
Cigna's 14 million customers enrolled in employer-sponsored plans
can talk and text with licensed therapists, who are available
on-demand. In addition, customers who are facing issues related to
anxiety, depression and burnout, and/or who are experiencing
substance use or obsessive compulsive disorders, will also have
broader access to virtual treatment services through an expanded
network of providers.
"Almost no one is immune to the emotional toll of the COVID-19
pandemic, whether you're on the frontlines, juggling work from
home, or in self-isolation," said Eva
Borden, managing director, behavioral strategy and
solutions, Cigna. "This is why we've accelerated efforts to bring
more virtual mental health care options so that customers have
easier access to the personalized support they need -- at a place
and time that works for them."
Cigna is adding Talkspace to its behavioral provider network for
customers seeking a more convenient therapy option. With private
messaging (text, voice, and video), Talkspace connects Cigna
customers to dedicated licensed therapists who engage daily through
a secure app. Customers can also schedule live video sessions based
on personal preference.
Cigna is also launching the following virtual care providers in
select states to deliver more support for mental health needs for
customers:
- Anxiety, Depression and Burnout: Through a 12-week
app-based program, Cigna customers will receive daily support from
licensed clinicians and anonymous peers to treat anxiety,
depression and burnout. The program is conducted through Meru
Health and is available to customers in Arizona, California, and Colorado.
- Substance Use Recovery: Cigna customers can access
substance use recovery support by connecting with certified peer
support specialists virtually through a partnership with MAP Health
Management. Program is available to customers in Connecticut, Florida, Illinois, Maryland, New
Jersey, New York,
Pennsylvania, Texas, Virginia, and Washington, D.C.
- Obsessive Compulsive Disorder (OCD): Customers who are
diagnosed with obsessive compulsive disorder (OCD) will have access
to NOCD, a treatment program led by a licensed, OCD-trained
therapist with live video appointments and support in-between
sessions by messaging the therapist and leveraging the platform's
digital tools. Program is available to customers in California, Michigan, and North
Carolina.
All of these virtual services will be available through Cigna's
outpatient behavioral health coverage, subject to benefit plan cost
share.
Cigna is also providing supportive resources for all customers,
clients and communities for managing anxiety, fear, stress and
improving resiliency during COVID-19. For more information, visit
Cigna's COVID-19 resource center.
About Cigna
Cigna Corporation is a global health
service company dedicated to improving the health, well-being, and
peace of mind of those we serve. Cigna delivers choice,
predictability, affordability and access to quality care through
integrated capabilities and connected, personalized solutions that
advance whole person health. All products and services are provided
exclusively by or through operating subsidiaries of Cigna
Corporation, including Cigna Health and Life Insurance Company,
Cigna Life Insurance Company of New
York, Connecticut General Life Insurance Company, Express
Scripts companies or their affiliates, and Life Insurance Company
of North America.
Such products and services include an integrated suite of health
services, such as medical, dental, behavioral health, pharmacy,
vision, supplemental benefits, and other related products including
group life, accident and disability insurance. Cigna maintains
sales capability in over 30 countries and jurisdictions, and has
more than 180 million customer relationships throughout the world.
To learn more about Cigna®, including links to follow us
on Facebook or Twitter, visit www.cigna.com.
Media Contact
Ellie
Polack
1 (860) 902-4906
elinor.polack@cigna.com
View original content to download
multimedia:http://www.prnewswire.com/news-releases/cigna-adds-talkspace-to-its-rapidly-expanding-virtual-provider-network-301063234.html
SOURCE Cigna