Verint Customers Recognized for Excellence in Customer and Employee Engagement at the 2023 Verint EMEA Innovate Awards
November 29 2023 - 8:30AM
Business Wire
Verint® (NASDAQ: VRNT), The Customer Engagement Company®,
celebrated its customers at the 10th annual Verint EMEA Innovate
Awards held in the Netherlands and London on Nov. 16 and Nov. 23
respectively.
With winners from a variety of sectors and organizations, the
one thing they all had in common was a shared passion for customer
success and customer experience (CX) automation. Twenty-eight
organizations were recognized across eight categories for
excellence in customer experience, employee engagement, and
digital-first innovation.
The winners in each category are:
- Excellence in Workforce Engagement: 5CA (Silver), Confidential
Customer (Silver), Direct Line Group (Gold), Florius
(Platinum).
- Innovating with AI & Analytics: APG (Silver), BNP Poland
(Gold), Homeserve (Platinum).
- Driving Digital-First Engagement: Cygnific (Silver),
Confidential Company (Silver), Halfords (Gold), Equiniti
(Platinum).
- Elevating Experience Management: ABSA (Silver), NielsenIQ
(Gold), OTTO GmbH (Platinum).
- Excellence in Back Office: NHSBSA Student Services (Silver),
Vitality (Gold), NHSBSA HR Shared Services (Platinum).
- Customer Engagement Champion: Tesco Retail (Silver), AXA UK
(Gold), Tryg (Platinum).
- Better Together: DHL Express (Silver), Saudi Telecom Company
(Silver), Bumble (Gold), Confidential Customer (Platinum).
- Engaged Customer of the Year: Tesco Bank (Silver), Sophos
(Gold), Florius (Platinum).
“Congratulations to these customers who have demonstrated
excellence in driving CX automation through innovation and talent,”
says Verint’s Nick Nonini, managing director, EMEA. “This year’s
entries were truly exceptional, including some compelling use cases
of Verint’s Open CCaaS Platform making it a challenge for our
judges to select the winners. Thanks to all who participated and
cheers to all the winners.”
About Verint
Verint® (NASDAQ: VRNT) helps the world’s most iconic brands
continuously elevate the customer experience (CX) and reduce
operating costs. More than 10,000 organizations in 175 countries –
including over 85 of the Fortune 100 companies – rely on Verint’s
open customer engagement platform to harness the power of data and
AI to maximize CX automation.
Verint, The Customer Engagement Company®, is proud to be
Certified™ by Great Place To Work®. Learn more at Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2023, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CUSTOMER
ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, AND THE
ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or
its subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20231129975729/en/
Media Relations Sue Huss sue.huss@verint.com
Investor Relations Matthew Frankel
matthew.frankel@verint.com
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