Current Report Filing (8-k)
December 22 2020 - 4:59PM
Edgar (US Regulatory)
UNITED STATES
SECURITIES
AND EXCHANGE COMMISSION
Washington,
DC 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
December 16, 2020
Date
of report (Date of earliest event reported)
SUPPORT.COM, INC.
(Exact
Name of Registrant as Specified in Charter)
Delaware
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000-30901
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94-3282005
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(State
or Other Jurisdiction
of
Incorporation)
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(Commission
File No.)
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(I.R.S.
Employer Identification No.)
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1521
Concord Pike (US 202), Suite 301
Wilmington, DE
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19803
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(Address
of Principal Executive Offices)
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(Zip
Code)
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(650) 556-9440
(Registrant’s
telephone number, including area code)
N/A
(Former
Name or Former Address, if Changed Since Last Report)
Check
the appropriate box below if the Form 8-K filing is intended to
simultaneously satisfy the filing obligation of the registrant
under any of the following provisions:
☐
Written
communications pursuant to Rule 425 under the Securities Act (17
CFR 230.425)
☐
Soliciting
material pursuant to Rule 14a-12 under the Exchange Act (17 CFR
240.14a-12)
☐
Pre-commencement
communications pursuant to Rule 14d-2(b) under the Exchange Act (17
CFR 240.14d-2(b))
☐
Pre-commencement
communications pursuant to Rule 13e-4(c) under the Exchange Act (17
CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth
company as defined in Rule 405 of the Securities Act of 1933
(§230.405 of this chapter) or Rule 12b-2 of the Securities
Exchange Act of 1934 (§240.12b-2 of this
chapter).
Emerging growth company ❑
If an emerging growth company, indicate by check mark if the
registrant has elected not to use the extended transition period
for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange
Act. ❑
Item 1.02. Termination of a Material
Definitive Agreement.
Support.com,
Inc. (the “Company”) is a party to that certain Amended
and Restated Master Services Agreement Call Handling Services
entered into as of December 22, 2019 (the “Master
Agreement”) with Comcast Cable Communications Management, LLC
(“Comcast”). Under the general terms of the Master
Agreement, the Company and Comcast also enter into individual
agreements, or statements of work, that provide additional terms
applicable to individual client programs. The Company and Comcast
entered into Statement of Work #3 dated October 1, 2013, as amended
(the “Statement of Work #3”) pursuant to which the
Company provided Comcast Xfinity Home Remote Support services to
Comcast customers.
On
December 16, 2020, the Company received notice from Comcast
notifying the Company of Comcast’s intent to terminate
Statement of Work #3, effective on April 21, 2021. For the three
months ended September 30, 2020 and the twelve months ended
December 31, 2019, Comcast accounted for 40% and 63% of the
Company’s total revenue, respectively. The revenue derived
from the services provided under the Statement of Work #3 was 10.4%
and 9.9% of the Company’s total revenue for the three months
ended September 30, 2020 and the twelve months ended December 31,
2019, respectively.
The
Master Agreement between the Company and Comcast and all other
statements of work remain in effect.
SIGNATURES
Pursuant
to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf
by the undersigned hereunto duly authorized.
Date: December 22, 2020
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SUPPORT.COM, INC.
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By:
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/s/ Lance
Rosenzweig
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Name:
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Lance Rosenzweig
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Title:
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President and Chief Executive Officer
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